I had a new floor installed had to have it laid again because it was done wrong. The installer did…read morea horrible job the second time also. Then I asked to have it fixed again was told to wait in the summer the boards would go back together. They didn't just called again and my husband was hung up on. Don't use these guys no customer service.

We recently had ~1800 sq feet of flooring placed in our house. Unfortunately, I'd never use…read moreBradley Interiors again. (1) The project took a month to complete due to not ordering enough material, and waiting for new material to arrive after the wrong color arrived to finish the trim, (2) After starting the project Bradley's wanted to charge us $700 more because they needed more material and hours to complete the project. Beyond frustrating.

Worst experience with a business ever! Focal Point/IFixFloors installed a floor which came apart…read morewithin a year. After many weeks just trying to get a response from the company and many more waiting for a decision on what they were going to do about the floor, they installed a new floor using what they said was a new process for glue-down vinyl. It too came apart in less than a year. The owner of the company will not talk to customers apparently. Any communication, such as it was, went through whomever was the office person at the time, who had no decision making authority, always had to talk to Tim, and always said Tim would get back to me which he never did. Since they seemed to have a major problem with our floor, I asked several times for them to just return our money and we would go elsewhere. After they received notice from the post office of the attempt to deliver a certified letter from me, some new person texted me saying she was with Focal Point and it "looked like" they were going to replace our floor. After 3 years of aggravation trying to work with this company and two failed floors, we'd have to be nuts to try a 3rd floor from them. A business owner who makes no attempt to talk to a customer after all he put us through, does not deserve anyone's business. On a scale of 1 to 10 with 1 being really, really poor service, this company has earned a minus 10.

From the owner: Installation and sales of carpet, Luxury vinyl planking/tile, tile, hardwood, laminate and…read morecommercial flooring products, and cabinets. Bathroom and kitchen remodels/ repairs.

Came within an hour, diagnosed our leak and resolved the issue. Good work and reasonable.read more

From the owner: Welcome to Polestar Services! At Polestar, we strive to make your home and mobile home repair…read moreexperience a positive one. We have been in business for over 30 years and have learned a thing or two about customer service. With us, the customer is King and your word rules. We aren't finished with our work until you are happy with the job. Once done, we also back up our work with service after the sale. If anything goes wrong with our installation or repair services, we will correct and repair it free of charge. We also offer discounts to those who have served in the military, first responders in our community and our highly esteemed seniors. If you need anything fixed, moved, organized, repaired, replaced, renewed or otherwise serviced, we have the experience to meet your need. Give us a call and see how we can help you today!

I am so thrilled to have had Johnston Masonry work on a project for me! I so appreciate Josh, the…read moreproject manager, who was very good at follow-through, keeping me up-to-date, and making sure I was satisfied with the project. The whole experience was done very professionally, and with excellent results! I would definitely hire Johnston Masonry again for future projects! :)

We have a 70-year old brick home in Phoenix that was in need of tuck pointing. We ran into JM at…read morethe Home Show and asked them to follow up to evaluate two projects. Talking with them we found out that they winter in Phoenix so that their crews can keep working. From estimating, to back office support, to oversight, and the crew itself we were more than pleased with their performance. Their work was far superior to a previous attempt done to point the house. They were punctual, courteous and did exactly what was laid out in the project scope. Next fall we have another project that we will ask them to bid and provided it fits our budget we look forward to another project with JM. If you are looking for the low cost solution, call someone else and live with the result, if you are looking for a well done product you will be pleased with JM.