Great building and set-up with bar and plenty of tables inviting you in. Unfortunately, that's where it stops. On my first visit, on a Friday night, great atmosphere but staff were totally over whelmed, we had to crash tackle someone to take our order, wait for food was 45+ min (and we were not told this) and even took 15 min for drinks (beer and wine) to arrive at the table (and even then the beer was wrong). Food was below par, especially for the pricing charged. The owner was asking for feedback, which was given (direct without being rude) and he was very apologetic.
Several weeks passed, and thought I'd give it another go in the afternoon. A handful of people inside, staff trying to look busy but no one doing anything. I stood at the "wait to be seated" sign for a few minutes before I just seated myself. Ordering coffee and carrot cake. Cake was close to stale and coffee Luke warm.
It's such a shame as Fairfield has the population looking for somewhere for a drink after work, but service levels will have people walking out. I'll give this place one last chance, avoiding the over priced food but just going for a drink, but could go either way as to it being my last or first of many visits. read more