5 stars may be generous for a mixed bag but what they do well here is quite wonderful. It's relaxing and far away from everything. But for my money I would rather go back to Murietta. Came here on recommendation from a friend. The pools are beautiful and it's not crowded. Few guests, probably intentionally limited. The spas are great. We reserved a wood hot tub and a private tub (free reservations when you stay overnight) but honestly didn't even need it since there were plenty of tubs open. So did we need hot springs when it was 90F out? Not really but it was lovely. Staff friendly, warm welcome at the gate and reception. Much appreciated cold drinks from the bar and limited poolside and from your hot tub drink service. Restaurant served up nice sounding food with good elements but not quite out together well. Like some mushy forbidden rice under fantastically prepared lamb, or rubbery fried Halloumi on a very crisp and perfectly dressed bed of arugula. Not sure why none of it worked together but on paper it looked great. In real life was more unique. Overall a very relaxing stay. It's really close to J tree so pretty far from LA and San Diego which is great if you want / need privacy. Grounds are lovely with a duck and turtle pond. Tons of upsells here ($400 massage? I'll just fly to Thailand thanks). A couple free classes we didn't attend. 7:45 am yoga not happening on a retreat where we sleep in. read more

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SO MANY COCKROACHES There are A LOT of cockroaches here. When the sun goes down, they're running all over the walkways. It's a bit unnerving. They're also in the rooms - we found 3 in our room, told staff, they said they would send someone but never did. They just said "oh no! Apologies for the inconvenience" They're also in the pools. Our last night, sitting in the shallow meditation pool, I felt something on my shoulder, swiped it away and discovered it was the most massive 2.5 inch cockroach on me frantically trying to swim away. It was my worst nightmare. After that, every little thing I felt I kept thinking was another cockroach crawling on me. Really soured our experience here. Yes the grounds are beautiful, the waters are incredible, restaurant food was good, the bed was super comfortable, and our favorite part is the pools are open 22 hours a day (closed from 6-8am for cleaning) which means we can enjoy them late at night when most people are sleeping - a rare thing to do at a resort as most places prevent guests from enjoying any public water therapy after 9 or 10 at night. It has the potential to be a really amazing place but after seeing probably 30+ cockroaches on the property, in our room, and then crawling on me, I just can't really recommend this place as a peaceful sanitary getaway. I mean this place is infested and the resort doesn't seem to really care how much it's negatively impacting their guests. So if they don't care, then I'm certainly not going to be a patron of their business. If they reach out and try to make it right, if they improve then I'll update my review. read more

Two Bunch Palms - Cockroach in the room - Resorts Near Me - Desert Hot Springs, California

I really wanted to love my stay at Two Bunch Palms, but unfortunately the experience was disappointing overall. We had to move rooms three different times due to strong moldy odors and poor air quality in the rooms. Even after returning home, all of our belongings still smelled like mold, which was incredibly frustrating and concerning. Another major issue was the billing. There were multiple unexplained charges added to our account, and despite several emails trying to get clarification, no one has responded or followed up. The lack of communication and transparency after checkout has been very disappointing. The spa pricing also felt extremely excessive for only 50-minute treatments, especially considering the issues we experienced during our stay. That said, I do want to acknowledge that the staff we interacted with were kind and genuinely tried to help, and the food was very good. I appreciate their efforts, but unfortunately the overall experience did not match the price point or expectations. read more

I went to Two Bunch Palms with a couple of friends last year and had a nice time, so we thought it would be fun to make it an annual trip. For over two months, we have all been trying to schedule something for July, and the calendar has yet to be made available. The website and yelp may state that they are available 24 hours a day, but it's impossible trying to reach someone. As a matter of fact, they don't answer phone calls. The only way to reach them is by email, and I just wish they were up front. I have a weird feeling this place is going through some troubles or changes in ownership. This is not a good way to do business. I've given up and will plan a trip somewhere else. read more

Unfortunately, the beauty and calm that Two Bunch offers is immediately eliminated when you leave and see your final invoice where they are fraudulently charging you for fees that are non existent or that you already pre paid for. And this is confirmed to you by their dead silence when requesting further details. Disappointed to see such a great place be tainted by greed. read more

Two Bunch Palms - The rooms are impeccable - Resorts Near Me - Desert Hot Springs, California

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I do not recommended. My friend and I recently stayed at TBP. The check out/billing process was so EXTREMELY messy and disorganized, that it left a horrible impact on us. The grounds were lovely, the staff were lovely...but after the check out process and the manager blaming "in training front desk employees" for the reason we got ten different final bill emails was ridiculous. We will never be back, I've told all my friends in LA to pick a better spa resort. Way to ruin a weekend we actually enjoyed by the unprofessionalism. Never again read more

Two Bunch Palms I'm enjoying a nice few days at Two Bunch Palms. The entrance has a little security house to let you into the compound. Overall this place felt pretty safe but check-in was so simple that it didn't feel like a modern vibe. It felt rushed without even explaining the facilities. This was our first time here and I feel like they should let guests know about the lithium baths, farm-to-table food, and also the many variety of classes for free. With high winds though some things got canceled for class-wise. The room felt like a little bit too old school they might want to update it! My favorite part though was the delicious food options they have. The interior of the main dining hall is great and feels cozy! If this could reflect the hotel rooms that would be great. Also, the room walls were paper thin, you could hear your neighbors when they talk or even turn on the television. Still, I probably would come back just because the food was delicious. Also, it was peaceful and relaxing. Didn't really stay in the room except to sleep. read more

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Second time visiting Two Bunch Palms and it was incredible. We asked for an upgrade and got a great deal for a room with our own soaking tub. The property is so relaxing and well maintained, and their restaurant is great. We love the wellness classes and areas to hang out and enjoy. The sound bath was so relaxing that we fell asleep. We also did the Pilates and tarot card reading in the past. read more

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This place is absolutely incredible. I left there feeling so refreshed and invigorated. The staff were all so nice, the oasis grounds are spectacular, the rooms are private and very clean. The healing waters reduced inflammation and made my back feel fantastic. In the morning we did a sound bath which was next level. Highly recommend!! read more

The hot tubs are great. You'll always be able to find a hot tub to yourself. The food is also pretty good, though sometimes the chef tries too hard and adds too much sauce or salt. My main compliant is with the service and price. It didn't always use to be so expensive, but the prices have gone up without the corresponding service. It still feels like a $200/300 hotel, but the prices are now significantly more. Additionally, I hate their reservation system. I wish they used something more modern. read more

We have been here two different times and we love it here! The property is well maintained and very clean. Both times we stayed in the Spring Rooms area and we love that it's really close to the hot spring pools! There's also some nice spa packages as well! Really nice place and very peaceful and relaxing! read more

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I really love this place, but I do have a few recommendations. First, there's a lot of wasted space in the rooms--there's no countertop area and nowhere to hang towels or bathing suits. We stayed in the 300s, and when walking from the tubs and restaurant, there were some areas with no lighting at all. There's also no real walkway from the parking area to our room, so we ended up tracking a lot of dirt into the room. The bed was extremely soft to the point that it hurt our backs, and the sheets and blankets felt almost plastic-like. There's also no ventilation in the rooms, so it got very stuffy. We had to keep the windows open just to feel comfortable. For the price, the room quality didn't quite match our expectations. That said, I truly enjoy the tubs and the overall grounds. The grotto is absolutely beautiful, and the property itself has so much potential. read more

Absolutely Love this place! we came here for my husband's birthday and everybody was so nice from Alicia to Guillermo to the staff at the restaurant and also the young lady that gave my husband a massage. Lizbet, he loved his massage! Also want to thank Angela, finance manager who was overseeing our stay! Also, the food was so good. It was very light a bit expensive, but we don't do this all the time. Definitely excited to go back! read more

The fact that there are any reviews that aren't 5-stars about this place is genuinely baffling to me. My husband and I stayed here, both looking for a desert oasis and a relaxing retreat, which is exactly what we found at Two Bunch Palms. Nestled in away in Desert Hot Springs, this adults-only resort offers amazing spa services, full restaurant and bar on-site (loaded with fresh and healthy food choices), private and communal hot springs, and tons of daily classes ranging from yoga to meditation to sip and paint. For an extra cost, you can get private tours and classes set up, and enjoy some more premium offerings like stargazing and wine tasting. The property is well-maintained, the rooms are spotless, the service is friendly, and the resort is quiet, calm, and serene. You really feel like you're isolated in the best way - this is one of those resorts you never have to leave. Highly recommended the Mindful Meditation class, visiting The Grotto, taking the nature and history tour with Kerry, and the hot stone massage. Preferably all of the above if you can! read more

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An account of my experience at Two Bunch Palms and is intended for review in connection with repeated incidents involving potential financial misconduct, inadequate service delivery, negligence, and a previously documented theft associated with your staff member. These issues appear to reflect patterns of mismanagement and present a possible risk to guests. I have been a long-term visitor of this property, having stayed more than seven/ eight times over approximately two decades with my mother. Historically, we selected Two Bunch Palms due to its reputation as a wellness environment suitable for guests with medical sensitivities. I am currently undergoing treatment for Lyme disease and lupus, and for the holidays and under SOT treatment, I sought a destination with reduced toxin exposure, therapeutic support, and close proximity to San Francisco to avoid extensive travel. Our most recent stay did not meet these expectations, and instead resulted in a series of events that compromised both wellness and safety. A previous incident should have served as a warning. After the opening of my first few stores, I returned to Two Bunch Palms as a stress relief retreat. During a spa appointment, the therapist identified as Tammy instructed me to remove my 4 carrot engagement ring and diamond wedding band during a hot stone massage. I complied. I fell asleep during the treatment and later discovered the rings missing. When I reported the theft, management, and I searched the room thoroughly but they insisted that I must have misplaced them myself. I was dismissed as mistaken rather than taken seriously as a guest reporting the disappearance of a very high-value sentimental item. Internal staff acknowledged privately that the therapist's former spouse had a history of narcotics-related criminal activity and was in custody, yet no protective action was taken and no report followed. Two days after I left to go home to work and after engaging an independent investigator both rings were located in the employee bathroom hidden inside a metal toilet seat cover dispenser positioned above the toilet. Their discovery confirmed that the rings were removed and concealed. She had finally admitted to hiding them in the bun in her hair and putting them there when security was called. Two Bunch Palms did not provide recourse or corrective measures in response. In fact, I had to pay for my own return & hotel night and all accommodations to retrieve them back from Palm Springs police as I could not trust mailing them. Despite this, once in 2021 and unfortunately November 25 2025, my mom and I returned with hope that the property had improved under its renovations. During our most recent stay, which occurred over the Thanksgiving, we spent over one thousand dollars per night including lodging, food, and spa services. The experience was marked by significant failures in service and billing accuracy (4 times!) Reservations and scheduled treatments that had been modified or canceled with prior verbal approval were charged in full. Restaurant and pool areas frequently lacked service altogether, often for days at a time. No orientation of the grounds was provided at check-in- our uber dropped us off in the dark and no one was there to show us to reception, leaving guests to navigate the property without staff guidance. Housekeeping services consistently arrived after 4pm in the afternoon or not at all. Mineral pools were visibly unmaintained, and several appeared unsanitary. Management representatives, including individuals identified as Nate, "Nicky or Mickey" (the one with painted on eyebrows) and Anita, provided contradictory information regarding billing and policy, and assurances were not honored. We spent more time dealing with Nate and Juan then we did enjoying ourselves. Being ripped off and then mocked feels awful. We begged for security footage and they would not give it because they knew they were in the wrong. When my mother, who is seventy-nine years old, attempted to dispute incorrect charges, we were directed to leave the property immediately, despite it being Thanksgiving weekend and despite the fact that we had no alternative accommodations available. The decision to remove elderly guests from a wellness resort after they questioned billing procedures raises concerns regarding retaliatory conduct, age-based hostility, and consumer rights. The accumulation of these events suggests misrepresentation of services, failure to maintain adequate care standards, disregard for contractual obligations, and potential liability exposure involving guest property, safety, and billing practices. At this time I am unable to recommend this property for guests seeking a safe or professionally managed wellness environment. More than one incident indicates that trust, accountability, and duty of care are lacking in a place that markets and promotes just that. It could be that they only take care of their celebrity VIP clients. read more

I just returned home from my 4 night stay at Two Bunch Palms, and it blew away my expectations! I stayed the last week of June, when resort isn't busy, and the weather is cookin'. Arriving on a Tuesday and leaving on a Saturday. I was seeking a spiritual retreat with daily included activities that was close to home / in CA. I went for the spiritual experiences and planned to do as much as I could on their calendar. I added on a Sacred Tarot Reading 1:1 as well as a 1:1 healing. I booked both a few weeks out, and the resort doesn't tell you ( I also didn't ask) who performs these/ who is on staff. I didn't mind, I wanted to be surprised and just flow with the experiences. My 1:1 healing was with Paul Willis and the session was incredible. He is VERY gifted. My 1:1 Scared Tarot was with Ron and I was equally as happy with his gifts and the reading, it was spot on. I have a lot to take away from both, and reflect on. I also went to the included Sage healing and Angel card reading by Donna and once again was just blown away by her knowledge and readings. Other activities that I loved: the painting and wine was hilarious and fun, the mediation was fantastic and the morning Yoga sessions were perfect. Everyone on staff kind and talented. I wish there were just a few more classes, like a late afternoon yoga session or 2. The accommodations/ room were great, My room was a bit far from the food and pools, but close to the yoga dome. I only wish they had a few more things by the "far away rooms" like a 2nd complimentary coffee station near us in the AM. The wait / service staff were kind and attentive. And if I couldn't find someone or needed anything all I had to do was text the front desk. One of my favorite spots was the Grotto pool. A concrete tub is also a MUST, but in the warm weather you might want to book It for after dinner/ star gazing. The Food was also excellent, although I wish there were maybe 3 more items on the dinner menu. A few more Veg/ Vegan dishes (GF), and more gluten free desserts. Thank you Two Bunch Palms! read more

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Absolute nonsense. Pay a thousand for a room, and you need to book a pool! In my opinion, there is another reason for being here and no, don't you guys think so? So the hotel rents out the pool to someone just for the day, and people who have booked a room need to book a pool!?? Don't you think there aren't enough pools for all the visitors?? If you rent out a pool to those who don't rent a room, then you need to build another one, don't you think?! So people who book a room at the hotel are created absolutely uncomfortable! So, in your opinion, I should sit in the room while the person who paid to sit by the pool swims there?? What kind of strange logic is this!! This is simply shocking. The food is not tasty, the service is bad, people complain about hidden charges from their account after check-out, the prices for the spa are insane and judging by the comments, there is also a risk of robbery, and at the same time, in your opinion, I should sit in the room and wait for the pool to become available. Shock content. read more

Two Bunch Palms - Resorts Near Me - Desert Hot Springs, California

I came here for my birthday weekend. If you are looking for rest and relaxation for body, mind, and spirit, this is the right place. They offer several classes, skin treatments, and massages. I did get to enjoy and skin treatment with Caroline. She was kind, caring, and made me feel safe. I loved the hot pools and floating in the grotto. The grounds are beautifully designed to feel like a nature walk. You can go to the palm grove and rest in a hammock, bird watch, and take a walk in an energy vortex. I will definitely be back. read more

Rates have gone way up. $275 for a massage? No. Two Bunch used to be very down to earth and the price reflected that. In their attempt to be bougie you get far less than it's worth. Check in is at 4 and check out is at 11. So you can't really book for one night. Rooms are shabby. "Quiet" Mineral pool packed without anyone monitoring to keep it quiet. Service is limited throughout the spa and they dont go out of their way to accommodate you. The place has lost its cool vibe and charm. It's a real bummer. This used to be a special getaway. read more

Great stay and awesome grounds. Really feels like an oasis in the desert. You're so secluded here and many places to get peace and privacy. Loved it read more

I visited this magical oasis on October 28, 2025 with my Mom. I want to specifically thank the security guard Damian Williams for his positive personality and kindness. He went out of his way to tell us about the details of Two Bunch Palms and was extraordinarily helpful with my Mom, helping her walk. I can confidently say, Mr. Williams is a wonderful addition to this already spectacular place. read more

The most expensive hotel room and so much dirt! Guys! When you raise prices several times, don't forget to raise the service as well! The floors are dirty, there is someone else's hair everywhere, even on the walls! The paper holder fell off! Garbage near the pool, the walls are dirty in the room. Non-compliance with price and quality Also with other rooms, for years the same broken thing, torn tiles on the floor, you can hurt your leg without problems if you don't notice it. read more

Two Bunch Palms - Resorts Near Me - Desert Hot Springs, California

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Came here back in 2019 and i'm sure things have changed since and i'm sure for the better. Came with my girlfriend to relax. And that is what we did exactly. Facility was beautiful. The mineral pools. We did this mud treatment that we thought would be something they offered at glen ivy. But little did we know its was cow manure and its smelled like poop. No joke. But skin felt amazing after. Ohhhh and the food was incredible read more

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This is my 2nd time here and I'm writing this as I'm leaving my 2nd stay. I had a great time! I didn't use the spa service but I did use the tubs and tennis court. They provided everything we needed to play tennis. I woke up at 5:30am and decided to go out to see the stars while sitting in the communal tub and a staff member came by to see if the water was hot enough. I think it was just routine maintenance but he did turn down the cold water. My guy and I checked out and stayed a couple of more hours to play tennis and drink our farewell sangria. I was super stressed from work going in and now I feel completely rejuvenated! Also, my skin feels ridiculously soft from all that lithium water. By the way, this is the desert. Insects sneaking into your room can happen. Someone complained about roaches but showed a picture of a cricket. Be glad it's not a scorpion! read more

Two Bunch Palms - Roadrunner, roadrunner! Going a thousand miles an hour.. - Resorts Near Me - Desert Hot Springs, California

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Sat by the pool for an hour and 20 minutes while the server took care of everyone around us but completely ignored us the whole time. Finally, she comes close enough that I can ask her if we can have service and she's clearly not interested in stopping at this point either. She says oh sorry it's last call we're closing down. You've been ignoring me for an hour and 20 minutes and it wasn't last call for any of the other people. Why is it last call for me? Bad service here. read more

We had such a relaxing stay here. You can grab food and drinks and bring them anywhere on the premises. The pools are very relaxing and the staff can adjust the temperature to your liking. We loved lounging in the various tubs. There is a larger central "grotto" which has two different temperatures and lots of shade. We also loved the coffee/tea shop called Twine. The staff were so friendly and helpful. They also have free yoga classes. We did check out the spa services (massage and facial) which we both enjoyed. Amazing place for peace and quiet. read more

Two Bunch Palms - Lunch by the pool (Vegan Caesar and Chicken Pita). - Resorts Near Me - Desert Hot Springs, California

Whoa! Surprised to see so many negative reviews. I have to take those at face value however, and it sucks to read those people had negative experiences. I have been here twice this year, most recently for my anniversary. The first stay was just for a night, and it was so lovely, healing, and calming back in chilly February. If you live within two hours of Two Bunch and want a short and sweet little getaway, a one night stay is perfect. I want to start with what I believe merit the 5 stars: The main attraction (the hot springs tubs, pools), the landscaping so stunning all tucked away in the desert surroundings, and the customer service overall. It is an unbelievably relaxing environment that is incredibly aesthetically pleasing and all of the guests during both of my stays in the shared areas and outdoors follow the etiquette of being quiet and respectful towards others to maintain the peaceful environment. This is not a rowdy place, it is lovely and calm. The following staff members deserve a special shoutout- servers Kourtney and Melissa at the main restaurant ( they were absolutely LOVELY to talk during our exchanges at dinner services) and Jonah who works at the cafe "twine." It was very slow when I popped into the cafe around 1:30 pm and Jonah and I had a wonderful conversation - he is so friendly and enthusiastic and a wonderful person. During the morning coffee service we saw him again and he was delightful even at 7:30 am, warmed our pastries perfectly (his idea) and we took them down to our reserved tub to enjoy before taking our last dip. Speaking of Twine- the place is gorgeous. The food at the entire resort is all pretty great ranges between a 3-5 stars (you must get the sticky date toffee pudding..!) I would give two bunch a 4.5 star review if I could, but rounded down to 4- the reason I am docking a star is because we stayed in the Spring Room Suite (worth being close to the pools trust me!) and the walls are PAPER thin. There was a group of women who woke my husband and I up around 10:30 pm loudly entering their room and talking inside. We could hear every. single. word. They even started cackling laughing repeatedly- it was so obnoxious. Fortunately the staff was awesome and I contacted them about it and the party hushed up within 15 minutes. I only dock the half star because of this- I believe they could have insulated these rooms better but then again maybe I am being too harsh as I am not an engineer or architect. I adore two bunch palms overall- haven't had any of their spa treatments or tried any classes but hope to do so in the future! read more

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First of all, everyone was very accommodating. Two bunch Palms offered amazing service, fair prices, and an overall great experience. My wife and I had a pleasant time. Also, everything was very clean. So were all of the pools. I think the staff really make an effort to let you create your own experience and not be too in your way. Thank you everyone. read more

I am so disappointed that I didn't have a great experience at this place. It's so beautiful inside but from the moment I checked in there were problems. I checked in around 6:15pm. When I got to my room, the key reader wasn't working. Went back to the front desk and they instructed me what to do but it needed to be fixed. Then inside the room there is a small fridge loaded with beverages for purchase. I follow a special diet and needed room for my stuff. I requested a fridge and they brought it about 20 minutes later and said it should be cool in about 15 minutes. It didn't work. They brought another fridge and that one worked. The maintenance man was nice. By the time the fridge cooled down and I got my stuff in there it was about 8pm. The maintenance man was also fixing the key reader on the door during this time. I went out to the hot tubs around 8:15pm. The one closest to my room wasn't very warm. The maintenance man came around and said he has to turn up the heat on them. Waited about 20 minutes and the hot tub still wasn't hot. It wasn't even warm. I was shivering. He then led us to an empty tub. I asked him to make it HOT and he did. It was really nice but I wish we didn't have to request for tubs to be hot. It's called HOT SPRINGS for a reason. The following morning around 5am someone was fidgeting at the door. Not sure if it was the maintenance man working on the card reader again but it went on for a while and was very disruptive. I was so excited to go to the Sound Healing that they offer in the Yoga Dome. My dog just passed away and this is something I was looking forward to. I showed up 10 minutes before the class started and waited around. The teacher never showed up. Went to the desk and they said she left because of an emergency. It was definitely a bummer. Overall it wasn't worth the $350 for the night. Not at all. I definitely wish the experience was better. I have been going to DHS for over 10 years. I've always wanted to go to Two Bunch Palms but since they don't allow pets I never had the chance until now. I really hope they can make things right. read more

Oasis, amassing place to get away from the city and relaxation. I will be coming back, I totally recommend it!

I can understand why this business has mixed reviews. My experience trying to book spa appointments was frustrating and unprofessional. I called during regular business hours but was directed to email for appointment requests. Despite multiple emails over four days, I was eventually told to call back for availability in January--though I was trying to book for mid-February. I agreed to purchase day passes as required, but then received no follow-up. When I reached out again, I was told the 2025 day passes were not yet available for purchase. The lack of clear communication and coordination made this process a complete waste of time. read more

Resort pools and rooms are decent. However service has gone down hill. Took a while to find staffs at pool to order foods. Also they charge wellness fees on everything. When asked what this was, Noone seems to know. It definitely doesn't go to employees. With all the tippings and fees, it can get expensive. Also they charge $100 if you get there before noon even if you stay there. Won't be coming back. read more

The most relaxing and restful stay! The food was delicious, and the property itself was amazing. Definitely recommend attending a sound bath followed by a dip in the hot spring (concrete tubs were my favorite). Take advantage of the complimentary programs in the yoga dome. My only not great experience was the massage I booked. The masseur did not listen to what I wanted. So definitely be specific in your spa intake form. read more

About 30 minutes into our first time to a soaking tub, we discovered human poop floating right next to us. I ran out of the tub and barfed by a palm tree (for real) and we were comped for one of two nights. Go at your own risk. read more

Came here for a college reunion / birthday retreat and can honestly say that this was one of the most relaxing and bougie experiences I've ever had. Contrary to a lot of the reviews, I thought the rooms were spacious, the bathroom shower was great, and walls were thick enough that I didn't hear anything from our neighbors. Maybe we got lucky and there weren't parties going on nearby? And as for not having a tub, why do you need a tub when there are hot springs outside?! Lol The whole resort is super cute and the views from the hot springs are great. Service was impeccable, and you can order food directly from the hot springs. There is only one restaurant on site but the food is delicious! With our group we managed to try pretty much everything on the menu, and everything was delicious! I enjoyed the art related activities and yoga. Took off one star because alot of the activities and massages were not included. read more

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Two Bunch Palms offers a kind of organic opulence. If you are looking for gold chandeliers, this is not the place for you. If you are looking for natural beauty and a comforting vibe, a stay here will calm your spirit. Walk. Look. Listen. Soak in the mineral pools and eat truly nourishing food. My daughter and I drove in stressed, and left smiling. If you are looking for something a bit different from the typical American resort, this just might be your thing. We will be coming back with a larger family group. read more

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If I could give this place a 0 I would. First off, the food is ALL full of spices and there are no other options for people with food allergies. I asked for plain potatoes as a side dish for breakfast, and it arrived covered in spices. I have food allergies and this could have been really bad. I asked for plain toast, they said "we don't have that.".....seriously?! No toast?! The second night my best friend and I had to leave the hotel and get food elsewhere. I was also told to check in at the front desk for my spa appointments, as there is no building for the spa. I went to the front desk and the woman told me to "walk to the fire pit." I wandered for 10 minutes and found no fire pit. There were no signs. And no pool attendants for me to ask. Zero staff anywhere. It was blistering hot out so I was getting faint. I also have 6 broken bones in my leg and cannot walk easily. I retuned to the front desk, very sore from walking. I asked for a golf cart to take me to wherever the spa waiting place was. And I also emphasized that they gave me poor directions and that the amount of walking for a handicapped person was unacceptable! They put me in a golf cart with maintenance worker who said after 2 minutes "I don't know where to take you. I guess I'll drop you the restaurant." So here I am again, lost. I see a spa technician in uniform who finally points out the bench near a fire pit where folks are supposed to wait to be called for their treatments and it could not have been less obvious! Hence me not finding it. At this point I had gotten a migraine, gave up out of frustration and pain, and lost $462 on my treatments. That night I killed a cockroach in the room and found another dead one on my shoe. I looked under the bed and saw dust and debris. It looked like it hasn't been vacuumed or cleaned in a month. One cockroach was MASSIVE and just hanging out on the wall!! And the toilet seat was half off / broken. Additionally housekeeping never came after we left our room for the afternoon and I had to call and ask for new towels. They came and took away our bath mat while we were at dinner. So we had to use one of the bathrobes as a bath mat. Do yourself a favor and STAY AWAY!!!! Yes, the manager was apologetic and refunded me a small portion as we left a day early. But aside from the manager, this place could not have been more unprofessional and uncaring. So incredibly disappointing as I was really looking forward to unwinding and relaxing. read more

Two Bunch Palms - Cockroach I killed with my shoe - Resorts Near Me - Desert Hot Springs, California

An oasis in the desert! The property is large, beautifully landscaped! There are community pools to the left of the check-in area and reservation pools to the right. On the left are day beds which is a welcome (in addition to hammocks in the palm area). There is a restaurant on site and I was super appreciative that there are vegetarian options. A tennis court, yoga dome, twine area, and small glass house. I've stayed in the Desert and Grove rooms. I relaxed in the pools prior to check-in as the email stated a pre-welcome. Ultra contemporary, spacious bathrooms and even larger bedroom. The toiletries are divine. The only negative was the one cockroach on both my stays. I informed the front desk, asked for a manager but was never contacted. read more

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Two Bunch Palms is not worth the value. It's a gorgeous property, and the restaurant staff is sweet- but what they charge you for resort fees, the small rooms by the grotto, food prices, etc. does not align with the five star prices they charge- note they are NOT a five star resort- but their fees and prices are arguably more than some I've stayed in across the world. I have no issue paying for quality food, service and hospitality, unfortunately, this was not that. Note the 24.00 cappuccino (they only pour one shot, not the standard double shot pour at most places) and when I asked for a double cappuccino they charged me 5.00 per extra shot. There is a 20 percent restocking fee for their mini bar in addition to the already high mini bar item prices. Be aware- this is a massive property- but there are only ten rooms close to the actual mineral pools and restaurant - which we stayed in, and which they charge almost 600.00 a night for a very small room. I can't imagine the people staying on the other side of the property and having to walk ten min to all of this. Their coffee bar is still "closed for covid" but doubles as a waiting area for their expensive spa treatments- note there is no actual spa building- they literally put you in the lobby of their closed coffee bar before treatments (200.00 for a 60 min basic massage). You also need to request cleaning service every day- they say this is because of covid, but at this point it feels like yet another excuse to save money as it's May of 2022. We woke up to ants in our room from leftover food from the night before- we had to order at the bar and bring to our room in boxes- they offer no room service, and there are not other decent dining options in the area so make sure you're ok to dine at their over priced restaurant every night. If you can afford this place, do yourself a favor and stay at Sparrow's Lodge in Palm Springs- which has excellent hospitality and management, and doesn't over charge you the entire stay, is much more charming, excellent value and better food! This place would be incredible if they actually lived up to the value of what they market and had top down management truly focused on the small details rather than trying to make a quick buck here and there. And as they are in transition and seem to be trying to build on the property, allowing their prices to reflect that, rather than making the guests pay for the renovations, lack of full facilities and staff, etc. it's just not acceptable to charge five star resort fees and prices but truly not have the experience, amenities, and accommodations to warrant their prices. There are much more charming and exclusive properties for the price of what this place charges. read more

Two Bunch Palms - My double cappuccino was 24.00. - Resorts Near Me - Desert Hot Springs, California

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Like others, I am extremely surprised to read about negative experiences as Two Bunch Palms. My solo stay in March for my birthday was absolutely exceptional in every way. From the grounds, to the amenities, the mineral pools, yoga and spa treatments - I enjoyed all of it! The serenity here is unmatched. My room was a bit small, but clean and frequently refreshed. The entire staff was friendly and helpful. Though not inexpensive by any means, I definitely felt like it was worth every penny and I cannot wait to return to this magical place! read more