I started using this taxi because it'll go from one world to another. However, the wait time is very long- then when I'm missing my appointment because of the time that was wasted to wait for the car, I don't want to keep traveling for 45 minutes under traffic just to get there because otherwise I will be late for my next appointment. Appointment. Want to explain this to the manager, instead of having some empathy, he wanted me to call mas. I did so and I wanted MAS to be on the phone while I'm talking. So it's a three-way instead of a two-way so I can make sure that the dryer gets paid for the time he had to go out of his way to pick me up. But at the same time the drop off should be right off the highway so that way he can get paid and not have to go an extra 45 minutes out of the way just for me not to be able to get there because I will be late then for my next appointment. Push comes to shove about an hour and a half later, the driver needed to take me home. I heard the manager of the company tell the driver that day. He would never take me again. Very unacceptable or professional when I took an hour and a half of my time to make sure that mas was up to date and that he was going to get paid for to where we were in Long Island. If he had a problem taking me home- he should have said so in the first place. What the manager didn't understand was that I have a hard time with movement. I have seizure disorder and too much movement on the road, can cause a seizure. Can be dropped off and let the driver go on his way to reach that destination just to come back and pick me up from where I was. I was told no even If I threw a whole tantrum into the car and was acting inappropriately ( which did not happen) the driver should not be told that I will never come back on their car service again. That was very unprofessional and inappropriate especially after how hard I was working to try to get that man to get paid. MAS did not want me on the phone via a three-way with the manager/ owner because she probably told him that he will not get paid for that trip. I wouldn't have allowed that to happen. But instead, it went a route that was not good... read more