I went in yesterday to get a headlamp and windshield wipers for my car. Not only did the clerk took…read moreextra care to make sure I have the rCorrect windshield wiper, something to do with Clips I don't know and actually installed both my windshield wipers and my headlight bulb. And great customer service at the store.

Thank you Auto Zone Roseburg! Fellow driver informed us our break light was out. Stopped in and the…read moregentleman (red head, didn't catch his name on his tag) assisted us and let us borrow the tool we needed. Thank you kind sir for your help & we're back on the road!!

They give great service and great prices and they do great job on our automobile. They fixed the…read moreone spark plug and didn't charge an arm and leg like the dealers do and they have better customer service

I was looking for a mechanic since I moved to Roseburg. Our neighbor recommended Patriot. Great…read moreHusband and Wife team who care about their customers. I am so glad our neighbors told us about them. Very reasonably priced for repairs.

I highly recommend J&B RV for your RV repairs and upgrades. Reasonably priced, knowledgeable and…read morereliable.

We have had work done on our rv's by most of the businesses in this area. We took our '94 F into…read moreJ&B to have the refrigerator fixed. The problem was a piece of cardboard someone had added to the fridge. No charge for that. While he had our rv he did a front-to-back walkthrough for a checkup and found several repairs that had the wrong size parts or wire gauge or fuses. These issues would have become problems eventually but his expertise helped us avoid downtime and expense. Archie is a certified professional, highly trained in this field. He always asks if a used part is acceptable and does everything possible to keep the cost down. He is the only rv repairman we trust. He deserves to have his sterling reputation shared. Always a gentleman, this is the professional you want working on your rv's.

I can't say enough about Chuck Swarm and Family Automotive. They went above and beyond to find the…read moreproblem with my Mazda which needed to have the codes and computer basically dissected and they found the problem and when I picked up the car I was expecting a large bill but it was very affordable. I trust them 100% and will always use and refer them.

Always fair price and professional and nice! I'm a senior and always give good price and when I…read moretake my car to him it always works when he's done!

Amazing mechanic. installed my winch and winch mount in one afternoon for a very reasonable price…read more very kind and professional. will be a repeat customer for life. would highly recommend!

Virgil and his Team of AMAZING people,made our day., our Jeep is Jeep Jam ready,thank you for…read morefixing the Sway Bar, All your 4 x 4 needs can be handled here @ Twin Peaks off Road

After a year of research we decided to visit Lithia one more time to see if they had we wanted. A…read moreyoung man, Xavier (X), came out after a few minutes to introduce himself. Then he listened to us and took us around the Mavericks that met our wishes. He was NOT a car salesman he was low key and very knowledgeable on these trucks. Not pushy or aggressive at all, we were surprised. After driving one, we decided to talk. He asked us what we were hoping for then, we worked from there. We were trading in my car so we wanted a fair deal, plus the employee pricing discount! After a few visits to his boss we had a deal, we think a great deal. Down payment and monthly payments right where we wanted. The credit visit while a little longer due to all the paperwork but was also stress free. Christinna was very easy to work with and sure knows her car purchase laws and paperwork! She made it very easy and quick. We haven't purchased a car in over 15 years and were expecting pushy sales people, stressful dealings and it was no of that! It was a great purchase through the whole transaction. We drove away smiling! Note: We had 2 follow-up visits and Xavier met us right out front and walked us to each appointment. He's truly a great employee for Lithia!

My girlfriends car has been in the shop for 2 and a half months now. To be fair, part of that was…read morecoming up with the 4000 dollar service charge. The communication with the service department is ridiculous. My girlfriend has left many messages with no call back, I call and I get a call back about 25 percent of the time. We had no idea a part was on back order, then when they fixed flex plate issue, a new charge was added for a timing issue, that was not present before going in. Another 1300 dollars lithia wanted for this issue. Now I went in very hot and the service manager, that doesnt seem to be well reviewed on here, said the would comp the charges but there will be no warranty. Id be willing to bet they misdiagnosed the initial problem and tried to charge us for their screw up. This place is so shady and full liars. As far as the no warranty goes, that is perfectly fine because there will be no more business done with lithia on my end, and I will tell as many people as possible about this experience. Ps. Dear service manager dont bother with your back handed reply, stating that you take feed back seriously, then adding your snide rebuttal to my review. It falls on deaf ears, and from all the other reviews I have read, would be better spent on fixing the poor reputation of the service department. We would just like our car fixed finally.

These guys are the best around. Great friendly staff that gets the job done every time. I have been…read moregoing there for my kids BMX gear and now that we have dirt bikes it is the only place I go. Fair pricing on items and if it's not in stock they can get it. Bottom line this is the one stop shop for many needs, don't waste your time ordering online go to Zoom.

Took my rim off at home and brought it in because I don't trust these bike shops with my machine…read moreand I'm new to the area. Twenty bux sounded fair to mount my new tire on my rim. . . I went to get it the next day after they said I needed to leave it with them rather than just wait for them to mount it. ?? Went to pick up.. after paying an additional 20 to balance it I noticed that the weights they used were incorrect for my wheel. They swore up and down that I was wrong and the weights were "the right ones". Well, I paid and left only later realize they had marred my rim with the incorrect weights by pounding them on!! I don't know about anybody else but this is exactly what I was looking to avoid! By the way... a tire changer is only $50 at eBay... I recommend! Disappointed... hope they see this and refund me... Glad I kept the bike at home too...Steve.

I will never take my car anywhere else! Bona Fide has proven to me that there actually is an auto…read morerepair shop that is an honest, professional, customer oriented shop in this town! Their employees Are the best! And their mechanic Steve is a master!! I finally found a shop that I can trust-that I can trust!! Kudos to you all!! Judy M.

I first brought my 2018 RAM 2500 Diesel to Bona Fide last December while visiting family in…read moreRoseburg. Just three weeks earlier, I had spent nearly $4,000 in California having the turbocharger repaired, only to have the truck go into limp mode while I was in Oregon. Bona Fide got me fixed up and back on the road. They were also able to clear some incredibly annoying dashboard codes that I'd previously been told only the dealer could clear. But what really earned my loyalty happened eight months later. I started hearing a whistle when using the exhaust brake and called Bona Fide. They told me it was likely a failing gasket and, without any prompting from me, said that if it turned out to be one of the gaskets they'd replaced in December, they would repair it under warranty at no charge. I brought the truck back, and sure enough, it was one of those gaskets. They stood behind their work and repaired it at absolutely no charge. No excuses, no trying to convince me it was something else, and no surprise bill. They simply honored their warranty and did what they said they would do. That's how you earn a customer. Bona Fide is knowledgeable, capable, and--just as importantly--honest. They've earned my trust and my loyalty. As long as I can get my truck to Roseburg, I'm not taking it anywhere else for repairs. Highly recommended. Steve at Bona Fide is truly an awsome human being.