BBB CASE#: 19092854,,Orchid Medical Skin Spa is owned and operated by Angela Jarrell. I am writing…read morethis for my mother who is 75 yrs old. My mother went to this business starting Feb 2018 thru August 2018 and requested lip injections and micro needling for eyebrows. by the time several visits were made, my mother was charged a total of $30,000.00, mother requested copies of invoices of procedures done and of receipts numerous times and was always given the excuse that the printer and/or the computer wasn't working at that time. My mother stated that the reason she has not gone back or complained is that she has felt embarrassed because she has been taken advantaged of due to her age and lack of knowledge. In one month, my mothers credit card was charged $21,051.89,,,,,There is no way possible that she and her establishment has provided $28,000-$30,000 worth of facial treatments to my mother. Also, when I asked, she refused to provide her state license # for verification. The Physician that supposedly oversees her procedures is James M Tinnin, DDS (Endodontist) 1831 Green Acres Rd, Fayetteville, AR 72703 (479) 856-6600, I believe from my research (Arkansas Department of Health, Arkansas State Board of Cosmetology ) it is required for a Physician to consult with patient prior to procedures. Last time I spoke with Angela at that time she also refused to provide me with any information other than his name , I was able to locate this information on my own, I did speak to his office manager, Mindy, she informed me that Dr Tinnin only "oversees" her for Botox and Restylane injections only. If the owner of a business has nothing to hide or is being deceitful It is my belief that they would be willing to offer duplicates of any/all invoices/receipts, instead of excuses, to satisfy customer concerns. Complaints have been filed with Sebastian County Prosecuting Attorney's Office, Arkansas Attorney Generals Office. FSPD. Arkansas Dept of Health. I know that this has been done to other elderly customers. If Angela Jarrell has a problem with this report I would be willing to look at all her receipts and invoice/procedure list of prices. Until then if anyone thinking of visiting this establishment,,, check with the Better Business Bureau CASE#: 19092854, which she refused to respond to or provide them with any requested information. Elderly Abuse and Fraud

I would give her zero stars if I could! This woman Angela is unlicensed and overcharges for…read moreeverything! She doesn't have a list of her prices. When you get done with your service she tells you that you owe her thousands of dollars! She charges $981 a syringe of Radiesse!!! That's nearly double or what a syringe cost in even LA! I assume she is pocketing the extra money she charges on the syringe as a "tip." My mother paid her over $8000 for fillers because she didn't know any better!! My mom didn't get hundreds of fillers in her face! In fact she barely looks like she got any filler at all. Angela then proceeded to harass my mother through text messages wanting another $2500! For $10,000 my mom could've had a facelift! Angela is a crook and a con artist! I recently found out she does this to customers all the time and has various lawsuits against her!!! I wish I had known this before I sent my mom to Orchid! I also had microneedling done and it was over $600! This is double the cost anywhere else in town was! My face also bled and looked worse than any other photos I found online of a microneedling service. It took a really long time to heal. Now that it's healed my skin looks zero different than it did before the treatment. I wouldn't recommend Angela at all! BEWARE!!!

Fort Smith is lucky to have this place! Beautiful business that offers services comparable to what…read moreyou might find in more metropolitan areas like Dallas. I received a Coolsculpting treatment. The staff was polite and made me feel very comfortable. I can't wait to go back and try more services.

From the owner: Swan Center offers CoolSculpting, a technology that permanently freezes away stubborn fat cells…read morethat are resistant to diet and exercise. The Swan Center offers aesthetic treatments for both men and women to better allow you to show on the outside who you are on the inside.

Sandra Loux knows how to make a girl feel & look beautiful!! Went in for a chemical peel, and left…read morerelaxed and educated on how to care for my skin! Beautiful, warm spa. Will definately return real soon.

Very helpful people, down to earth, and most concerned about YOUR needs, not themselves…read more I recently queried about my situation and was met with a rapid response. The attitude of they displayed was enlightening and put me to ease about my future needs. As I am getting OLDER now, service is a lot more important than it used to be. I feel right off the bat more relaxed about making my thoughts clear. They definitely came thru. I dropped the ball by not posting this earlier but after revisiting my email and remembering the kind conversation we had, I was compelled to give the a thumbs up here. I wish you continued success and look forward to visiting when we make it through as our travels will allow. We are retired and on the road constantly trying to visit this great country while our health allows us and enjoy making new friends. I think we have been successful in that very idea. We are only friends you haven't meet yet! With kind regards, David

I DO NOT RECOMMEND this Clinic at all. I need a procedure and this clinic has changed…read moremy appointment 3 times. I went to them in February of 2026 it is now June of 2026. There still has not been nothing done. I work and having to use my own PTO to take time off. I am now having my Primary refer me to someone who knows and cares enough about their patients to get what needs to be done.

From the owner: Specializing in: - Physicians & Surgeons, Surgery-General…read more- Physicians & Surgeons, Dermatology - Physicians & Surgeons, Family Medicine & General Practice - Physicians & Surgeons, Vascular Surgery - Physicians & Surgeons

I got a deep tissue massage from Luella (I think her name was) and it was glorious. She was…read moreextremely professional and worked hard to release muscle knots that she found. The place is not easy to see from Rogers Ave - It's in an office building with a chiropractor. But once inside, it's a quiet pleasant and clean environment. I'll been back there soon.

I had a wonderful one-hour deep tissue massage session with Kira that turned out to be incredibly…read morehelpful during a stressful time in my life. She took the time afterward to recommend several simple daily exercises and encouraged me to try them consistently for 30 days to see how they might improve my well-being. While her English is fairly basic, Google Translate's conversation mode worked great for clear communication. Kira is a true professional--breathtakingly beautiful with a warm, nurturing personality that instantly puts you at ease and makes you feel genuinely cared for. A good friend spoke so highly of her that he shared her Telegram @kiramin01, which is how I decided to book my appointment. She operates strictly by appointment only, which I appreciated for the professionalism. She personally guided me through the entire reservation, payment was smooth, and she sent my approval code along with clear directions. Upon arrival, I was warmly greeted and led into a clean, well-prepared space. Her gentle touch and caring energy created a deeply relaxing atmosphere from the very first moment. The session itself was excellent, leaving me feeling refreshed, rejuvenated, and more balanced overall. During a difficult divorce stage, this experience provided much-needed stress relief and emotional support that helped me feel calmer and more centered. I'm already planning my next visit and can't recommend Kira enough. If you're looking for a high-quality, professional massage experience with someone who truly cares, reach out and book with her ,you won't be disappointed.

Being new to Fort Smith, I rely on Google when needing to find services. This is how I found…read moreLuminessence. I saw Julie in the beginning of 2017 for 3D brows, permanent cosmetic. The initial appointment went fine, and I left with what I thought was a great result. I was happy to pay the $450. Prior to taking the step and making my appointment, I had done extensive research online, and watched copious amounts of YouTube videos, and felt I had a good idea of what to expect. Everything from start to finish, the marking, drawing lines, colors, pain tolerance etc. Within just a few days, after the excess ink had washed off and the skin started to heal, I became aware of the lack of actual symmetry, and what appeared as fading in the middle of the one brow. I returned to my touch-up appointment 4 weeks after the initial appointment, and pointed out the areas of concern. Julie apologized, and ensured me that's what the follow-up appointment was for. So, I laid back down and endured another session. The pain is quite real, even with the topical applied. Again, I left, thinking all was wonderful, only to again, a few days later, realizing nothing had been corrected. The 2nd session hadn't changed anything! This is where I should add, that before EACH session, Julie had me draw how I wanted the brows. She gave me a brow pen. She didn't measure, draw lines, which is what I would expect from a professional. I found this highly odd, but again - one thinks you're in good hands, and dealing with a professional. This time I let a bit more time pass. The tattooing is painful, and having undergone two sessions and still feeling horrible about the result, I wasn't exactly in a rush for a 3rd. I spoke with my husband about what to do. Does a customer even have recourse? The fact nothing had improved after the touch-up session, made me feel a 3rd time wouldn't change anything. The same fading was back, and the lack of symmetry did I was still having to "draw" my brows on every day, just as I had always done. Just as I was about to make an appointment somewhere else, I decided to send Julie an email, explaining my dissatisfaction and disappointment, and to ask her if she would help cover my expense going somewhere else. She replied after about a month, and pleaded for me to come and have her try one more time. Not really wanting to spend another $400 somewhere else, I agreed. But no .. 3rd session changed nothing. Again, Julie free-hands when she tattoos ... no lines, plus she site to the side of you, and not behind. I'm surprised the result wasn't even more horrid. Needless to say, I was done. Just done! After 3 times, with brows that were now turning purple because of the substandard ink used, I gave up. It was time to go somewhere else, and actually get a face again. I made an appointment with the highest ranked micro-blading tech in AR (Affinity), paid the $350 and have AMAZING brows now. For the sake of professionalism, I wrote Julie an email the following day, letting her know what I had done, asking if she felt compelled to contribute to the new expense I had had, due to her lack of skills. This is now 9 days ago, and I haven't heard back. To anyone considering going here for permanent cosmetics - save your money! 6/21/2017 UPDATE - I resent my email to Julie, and she sent me the following answer back: "Thank you for your feedback. I do hate that you were so unhappy with your brows. You and I have worked together at each visit to draw guides to reach your goals. I put strokes in each place you asked for them and you seemed pleased with that. You and I had also discussed another visit last time you were here. Instead of that next visit, you decided to go elsewhere for a different procedure. I am glad you are happy with your recent microblading procedure. Sadly, at this point, there is nothing more I can offer you. Again, thank you for your feedback"

Terrific medi-spa. The staff is great and spends time discussing your options with various…read moretreatments so you can make the best choices for your care.