After my complaining about the repeat episode of 'Wild at Heart' being aired instead of the next episode I followed it up with an email and a phone call. I got a reply to my email and today a phone call from Clare who explained how the problem happened and then called back to say that all being well the correct episode will be aired on Sunday.
The problem was that the wrong episode was 'pulsed' to them from ITV and they only knew there was a problem after being inundated by phone calls.
5 stars for their service and getting back to me so quickly. read more