This facility is not well equipped to handle neurodivergent or 2e children. If your child has…read moredevelopmental delays or behavior issues, do not attend this school. Like other reviews state, the default solution for misbehavior is sending a student home. For working parents this is not always an option. When we chose this school for our child, we were told that his special needs were something they were able to handle. This was not our experience. Every slight misbehavior was a phone call home and a request to be picked up. This only reinforces the bad behavior and it continues. We provided extensive evaluations of our child from a psychologist and pediatrician and none of their recommendations were taken into consideration by the school or any leadership. As other families have stated, requests for more information about incidents were met with AI generated responses, canned responses, or no response at all. Requests for meetings with leadership went unanswered until I stated that we were seeking legal council. Our child was also unenrolled without warning after stating we had spoken to an attorney, which was clearly retaliatory. Please consider other options for your child

My daughter has been going here since she was 4 months. I love their hours from 7 am - 6 pm and the…read morefact that they provide breakfast, lunch, and 2 snacks. I love the diversity and care they provide. Their structure is very balanced as an early education center and not a daycare. My daughter loves her teachers and her school. I highly recommend Primrose!

We've been part of this childcare center for four years now, and I truly can't say enough wonderful…read morethings about the experience. From the leadership to the teachers, this place has been such a blessing for our family. First, I have to give a huge thank you to Courtney, the director. Since she took over, I have always felt heard, supported, and cared for. She leads with so much heart and compassion. When my mom was going through chemo and I needed extra flexibility with my daughters' schedules, Courtney was there for us without hesitation. She always made it a point to ask how my mom was doing--it meant the world to me. And then there are the teachers, who are truly some of my favorite people. Wendy and Caitlin in the infant room gave my girls the most loving start. Their warmth and care made it so easy to drop off my babies each day knowing they were in the best hands. Ms. Mary and Ms. Jenny always greeted my girls with the biggest smiles and morning hugs--it set such a positive tone for their day. Ms. Kameryn has been a favorite from the very beginning. The way she greets the girls each morning with genuine excitement and joy makes them light up. She's fun, caring, and truly meant to do this work. We've also loved the time we've had with Ms. Carrie and Ms. Rohini--their kindness and care do not go unnoticed. Ms. McKenzie is another favorite! She always makes it a point to say hello to the girls, and it's clear she truly loves what she does. Ms. Saher is so kind and gentle--and my girls adore when she does their hair (she's the best at braids!). Ms. Suzie, who makes the meals, deserves a special mention too. She's often the first one to greet the girls with a warm hug in the morning, and they absolutely adore her. On days when drop-off has been a little rough, she's been right there with a comforting smile and a snack to help turn things around. Mr. Robert is a gem of a human. Watching him interact with kids--especially when they're having tough moments--is nothing short of amazing. He has a gift for connecting with them on their level and helping them feel seen and understood. And finally, our GSRP teachers, Ms. Theresa and Ms. Crystal, have been incredible. My oldest comes home every day excited to share what she's learned and all the fun things they did together. This entire team has made such a lasting impact on our family. The love, patience, and joy they bring to their work every single day shine through in everything they do. We're so grateful to have found a place that truly feels like an extension of our family.

The management of this daycare cares more about the money than the children. We felt helpless that…read moreour concerns cannot go anywhere b/c we're dealing with a big corporate company behind this daycare, and the director never seemed to care about our concerns. 1.Tuition increases every 6 months: Our kid stayed with this place for about 17 months, and they increased tuition 3 times already. 2. This place is following strictly to the sick policy that child must stay home for at least 48 hours! (Note that most of the other daycares and schools only require 24 hour) And they falsely claimed our child was sick many times! We've suggested the director to let the corporate consider changing the policy to 24 hours, and the director told us he wanted to be cautious so he would stay with the rule. And the director refused to bring our suggestion to his leader. We would definitely want our kid to stay home if he is not feeling good or sick, but our kid was forced to be out at least twice a month while he was completely healthy, and this place didn't consider letting us come back based on any of doctor's note or test results. Here comes the worst part - after we gave our two week notice that our kid was leaving the place, the director called us the last Monday of the week and claiming our kid had pink eye, and the rule was to be away from school for at least 24 hour. When I picked up my kid, his eyes were not swollen or not even red. I took my son to the pediatrician immediately, and of course after the examination, the doctor wrote us a note saying our kid had no problem and could return the following day because he was all fine. I'm not sure what game the management was trying to play with us to keep our kid away from school, the director just uses the sick policy at his own advantage so the school can keep the kid count low and have fewer teachers on-site. We didn't feel our kid was welcome to the place since our kid got kicked out so many times while he was completely healthy (and we still paid the full tuition amount every week). 3. Our kid got hurt at this place twice and we didn't get contacted right away: The first incident happened during his first month at this place (when our kid was only 11 month old) we noticed a big bruise on his leg (it looked like someone squeezed his leg too hard while changing diaper) We didn't get any notification about this until we realized the purple bruise when our kid got home. We asked the director about the incident and he had no clue what happened. The 2nd time our kid got a deep scratch between his eyes. This happened because one of the teachers accidentally scratched our kid's face with a broom. This scratch almost went into his eye. We learned about the incident when we picked up our kid the end of the day, not immediately after this happened, and only the teacher apologized to us. When we asked the director about this, his response was "He won't have a scar so don't worry." And he didn't apologize or explain to us what happened. We understand accidents happen, but every time when the director told us to stay away from school for 48 hours because of illness they claimed our kid had, he always called us immediately and was very vocal and firm about following the company's policy, and when our kid got hurt by the teacher, the director did not seem to care. If we didn't reach out to him, he might never speak to us about this. How can the director be so dismissive about the kids' safety but care so much about following sick policy?

Great quality childcare. Staff seem to like being there, seems like they have support from…read moremanagement. Safety measures are great. Most importantly, my kids love it. Only bummer is the cost. Wish there was a better discount for multiple children in program.

The teachers are not patient to the kids. my child was kicked and scratched by other kids in the…read moreschool and the teacher said she didn't see and didn't know what happened. there are too many children in the classroom so that the teacher in the classroom couldn't take care the children well. They just focus on the money no matter if it is reasonable charge or not. They can kick you out of the school check-in system anytime whenever they want. And no feedback for your complain. it is very poor management. It was nightmare experience at the school. Be careful to confirm all the information before you enroll your children. I won't recommend anyone for this school!

If I could give more than 5 stars I would. We started taking our son here when he was 1.5 and then…read moreafter our daughter was born she started going right around 8 months old. Everyone is so kind and welcoming. The teachers are exceptional and you can tell they truly care for you child as an individual. They keep the kids engaged and are always doing activities, art projects and even engage in water day during hot summer months. We looked at many different daycares around us, and could not find one that felt more like home than Tutor Time. We love it so much we make anywhere from a 30-40 min drive one way to get to and from Tutor time. You will not regret sending your children here.

We love ms. Tina and ms. Brittany. TT has been great for our family for several years!read more

DO NOT recommend. If I could give a zero I would…read more.. I enrolled my daughter who was a about a year at KinderCare Silver Springs Northville and pulled her out of the center in about 3 months time. My daughter was injured at the facility and "no one knows what happened". As soon as I picked my daughter up from daycare instantaneously I knew something was wrong with her. Once I got her home I was able to calm her down and noticed she wasn't using her left arm and was in serious pain if you touched her hand/forearm. I had to take her to the emergency room to find out she had a dislocated elbow. Due to Covid, you get no updates, no one speaks to you about the wellbeing of your child. They simply pass your child through a door into the vestibule with no real information about your kid. Do I think someone injured purposely? No, I understand accidents happen. But either someone injured her and is lying OR they are not paying attention to the kids enough to notice she was injured. Either scenario is unacceptable. The Director of the facility ensured that she would call me to provide an update and it has been over three weeks and not a single word. When a child is injured on your watch you should be doing everything you can to find answers. The Director actually had the audacity to ask if my daughter was injured before school - when there are pictures of my daughter that day using her left arm on their online application. Pictures that they took! They didn't notice her fall, didn't notice if someone picked her up wrong, they didn't notice if she cried at anytime during the day to be concerned and they should have noticed. A kid doesn't get a dislocated elbow without it being known either by crying, screaming, babying their arm. She didn't even lift her arms up for me to pick her up at daycare and burst into tears as soon as we walked out of the door. How could they have NOT noticed her injury? The situation was handled in a very unprofessional manner and I have told all of my friends about this incident. They can't believe the Director has not taken this situation more serious and acted in an appropriate manner. I have to sit here and question what happened to my daughter. I have had to deal with her not wanting to use her arm, disrupted sleep from bein upset and being cautious of her elbow to ensure it isn't reinjured (which can happen more easily now that it has already occurred). I have talked to friends who have their kids enrolled at a neighboring facility and found out the person who last changed her diaper was sent to the Northville facility after having performance issues. Did she accidently do something? I have no idea and will never know due to the lack of communication and professionalism from this daycare.

So far so good, they haven't lost a kid, no damage and they even learn stuff to boot.read more

Kindercare Southgate is a great daycare learning center. My child attended several years. Admin and…read moreteachers really care about the children. I would highly recommend this facilit.

Excellent staff and high quality care! Satisfied parent! Love receiving pictures through the day!read more

My daughter started going here when she needed childcare in the summers when preschool ended over…read moreat Christ The King School. She attended with some of her friends from school and loved it. She continued to attend for 3 more years in the summers. My son started at 4 months old as well and actively still attends. The center provides transparency about anything/everything. They utilize an app for updates through out the day. I feel like my kids are not only cared for here, they are safe.

I've had two children go through and currently have another currently in the daycare. Something…read morethat stands out is that I have never questioned the love and care my daughter's have recieved while they were here, the communication is great, and I've always been impressed with how much they learn while they are there. My daughter will continue until she ages out to christ the king grade school!

I was extremely nervous to put my son, 15 months, into a day care never the less during the middle…read moreof a pandemic. However the teachers, administrators, and all staff have gone above and beyond. They take all necessary precautions for which I am grateful for, my kid and the others are safe and learning. I feel like we are family and perhaps that is why my son loves it so much!! They are professional, always responsive to any call or email and their app is AMAZING! Their app gives updates about like: daily activities, food, diaper changes, and even pictures !!!! I think the thing that first caught my attention was The fact that on our first day upon entry everyone knew my sons name, how? He's never had to go to a stranger which my son in general hates new people so this was awesome ! Enroll your kid now, you won't regret it!!!!

TLE offers a loving and caring staff and the utmost care for your littlest one. We are so thankful…read morefor the experience and knowing our baby was always safe and well taken care of.