I didn't actually go through with the inspection but the beginning process in which they provided…read morewith carfax and vehicle history report and any known issues with that model car gave me confidence that they would be thorough during the inspection process.

Really great having an inspection done remotely. Gave me a baseline to make sure I was looking at a…read moregood vehicle before I drove 200 miles to buy. Ultimately did not buy it but was money well spent.

They took care of me and were always upfront. They are very knowledgeable and just awesome. She…read moreuses a towing company that will tow your car and put the tow bill in the total bill. Thanks Emily and Staff!!!

Close to my house, recently opened, thought we'd give it a try. Wife took car in for oil change,…read morewas up-sold $65 worth of "additives." Oil change cost over $150. They told us they found a problem with the transmission which might still be covered by Power Train warranty. 2019 vehicle so it wasn't, but took it to Gresham Ford. They did inspection, diagnostics, test drive and found zero problems. Thankfully Ford waived the $199 diagnostic fee, which was kind of them, otherwise it would have been a $350 oil change. Wanted to patronize a local business, but won't be going back.

Great service provided by office staff and by Dennis. He was able to fix the brakes sensor problem…read moresame day and got my son back on the road! Not very up-to-date on technical costs but for a mobile service I think their pricing was very good. Would def recommend!

owner is committed to quality work. And he stands behind the work. Was able to have him visit my…read morehome to get the repairs done, and a road test for an affordable clear price up front.

Orion helped me dodge a huge bullet with a car I was thinking about buying. From what the…read moredealership told me about the car, and all the pictures of it online, it looked clean. The inspection told a very different story. Orion told me all the issues it had and gave it to me straight that the car itself was unsafe to even test drive in it's current state, as it had bits of metal showing in the oil among other major issues. I would've otherwise spent more money fixing the car than the car itself was worth had it not been for the knowledge I gained from the inspection. As for pricing goes, it is pretty competitive for the area, and with the background knowledge and passion he has for anything automotive-related, I don't think there is a better guy to have do a pre-purchase inspection for a used car in the Portland area.

When my (first and only) car got t-boned and totaled, I had no idea what to do. Predatory used car…read moredealerships and navigating insurance claims intimidate me. Thankfully, The Car Friend exists! I cannot recommend this Car Buying Coach Service highly enough. Orion helped me on every step of this complex process. If I didn't have his services, I probably would have bought an exact replacement for my old car. Instead, he: * listened to what I WANTED in a car (not just what I saw advertised) * introduced me to 8 newer models I didn't know existed * helped me navigate common Craigslist & used dealership scams * physically inspected the cars I fell in love with, and ultimately *helped me negotiate a great vehicle at an honest price that left both me and the seller feeling like we both won.

Adrian did a great job on a pre-purchase inspection and going over the report with me on the phone…read moreand answering any questions I had. The report itself was very detailed with pictures, and he noted anything that was amiss. As I had a short time frame, was important, he was able to go onsite to the dealer in Beaverton the next day, showing up punctually for the appointed time, and conducted a 2 hour inspection including a short road test as well.

I have written a review of Daniel's work 2 years ago, and want to renew it:…read more He has now inspected 5 used cars for me and my wife, and his work is thorough, quick, accurate, and completely reliable. He looked at one and called us and said "Walk away from this one", and told us in detail why. That call alone probably saved us thousands, and great inconvenience. He looked at another, told us exactly what was good and bad about it; we bought it; and he seems to have been entirely accurate. For details, see my 2019 review. We are *not* car people -- we have a very modest understanding of what to look at in buying a used car. But his work has made our decisions far more comfortable. I cannot recommend him too highly -- and this is based on 5 different inspections, over two years.

Worked with them for a prepurchase inspection…read more Good: - fast and clear initial communication, straightforwards - very quick to schedule, same day - friendly and easy going - provided photo of an axle leak issue that otherwise nobody had caught Not too good: - as other reviewers have noted, they weren't responsive with followup questions - Expect to get a verbal rundown of inspection results and nothing further in writing, despite what they say - Missed a small oil leak from front crankshaft seal that dealers were aware of and I had also seen evidence of during my own cursory inspection. But it's possible it'd been cleaned up before they arrived... - Mechanic arrived at dealership more than two hours late and I received no notification about this, and my calls asking for an updated ETA were dropped From time of mechanics arrival to when I received findings, the inspection took between 30-45 minutes including a test drive.

Arron was awesome showed up on time and fixed the problem in no time at all! Strongly recommend…read morethis company

I found Tom Dwyer Auto via raving reviews on Reddit and decided to give them a shot to try to…read morediagnose the source of my water leak. I also added a comprehensive exam (which they offered at a discounted rate) for them to look at my car as a whole and to let me know what things might need repair now and in the near future. They were able to see my car within a week of me reaching out for an appt, and they only kept my car for ~5 hours. They tried everything they could to find the source of my leak, but when they couldn't, they referred me to Liberty Water Leak, who was fantastic and found the sources of my leak and water damage within a few hours. With the comprehensive exam, they listed each item that needed repair and were not pushy AT ALL. They also answered all of my questions, yes... even the dumb ones. There was an oversight where my wiper cowlings were not installed correctly, so I did leave an honest review on SureCritic saying that I wasn't sure if I'd trust them with further repairs due to that mistake. Within a week of posting that review, the shop called me to apologize and discuss what happened. On top of that, they refunded me my entire bill. I understand now why Tom Dwyer Auto has such good reviews-- They genuinely care about their customers and producing quality work. I am grateful to have been treated with respect, not taken advantage of as a female, and for their determination to correct the mistakes made. Thank you again!

Excellent work and great service. Everything was done quickly and professionally. I can definitely…read morerecommend this place.

Easy quote work came back under the quoted price. Upfront and honest service, we'll be using these…read moreguys again! Nice to find a knowledgeable and honest service locally!

This place is great! They are good and very honest. They…read moretake care of everything I bring my truck in for and then go the extra mile and make sure everything is good. They don't waste your money with a lot of unknown charges. Brooks Automotive is definitely my go to.

I have a 1998 GMC truck, very low mileage, but seals get stiff and piddley problems arise. The…read morereplacement parts industry hasn't been holding the line on quality but Certified's mechanics are good at identifying when a bad part comes in. Very thorough repairs, service advisors are civil and explain things carefully, and they will drive you home and pick you up if you don't have an alternate ride. And for a two-bay shop, they were able to take me in very quickly, and did not keep the truck longer than one overnight. Nowadays, EVERY visit to a shop means a bill in high three figures, if not low four figures, and I have no way to calculate comparative economics. Certified is now my go-to repair shop. Preferred over AJ's and definitely over Power GMC.

Certified and I agree, Problem with door was not their…read morefault, went out of their way to fix it.