Made a service appointment at 8 am, April 8th For my Honda CRV. The staff said the technician…read morecalled in sick. We drove on to Montgomery, AL and ended up purchasing a new Honda CRV. Four months earlier I made an appointment for an oil change for my Honda Pilot. I had to wait four hours. I'm really not sure how this dealership will survive. I plan to use the dealership in Montgomery, AL from now on . I would rate my experience a zero. Do not use this dealership.

I cant say that they mistreated me here as you have to be acknowledged in the first place in order…read moreto be mistreated. I can see why this dealership has a 1 star review, I like the others would probably have given it less if possible. Unlike another reviewer, I guess I got lucky and didn't make a purchase from this place. I am in the market for a Honda CRV and was traveling to visit my mom and decided why not give my childhood dealership in the small town a shot. Big mistake. I arrived around 4PM, hopped out of my car, and began walking the lot. After about 20 minutes on one side of the lot, I thought hmmmm, that's strange. Not one salesman has even come out to greet me or say hi. Maybe their closed, no I look inside and there are people walking around and there are folks in the service center. So I walk to the other side of the lot and continue looking and taking pictures, and 30 minutes later, I'm still just out on the lot alone as no one has said hello, hi, can I help you or even given a distant wave. So after almost an hour I go to my car and I'm sitting on the phone telling what just happened and asking is this how dealers sell cars now? Out walk 3 people, we make eye contact, and they keep walking, and I closed my car door and drove away, I was done Maybe this is a post covid thing, and dealerships let you do all the work, and you just write them a check and stick it under the door they toss you the keys through a door slot, and you drive off. I'll be going to my local dealership back home on Monday and buying the CRV that I came here looking for.

These people did some serious profiling on us. We walked in one day fully intent on purchasing a…read morelightly used vehicle. We had $12,000.00 cash in pocket ready to put down. However, when we arrived in our old worn out truck, dressed not so eloquently in our sweats and I in ponytail, no make-up, and VERY pregnant; we were treated as second rate citizens. We picked out a nice looking used car on the lot and when we asked the sales rep what the price was; we got this: "Well, it's hard to give you an exact price on that car because the market fluctuates from day to day and we can never tell what the price might be today or tomorrow." .... *^%^$%*&&(* Do WHAT???? Do not go here if you don't look like Angelina Joli or George Clooney. I am very angry STILL.

Make sure that you receive a copy of any service or maintenance to your vehicles at this…read moredealership. If the dealership does not keep accurate records you may have trouble getting GM to cover future warranties or recalls on your vehicles. I have had problems with this dealership in Selma Al keeping accurate records on my GMC truck.

Reliable does great work and they are dependable. I don't plan on going anywhere other than…read moreReliable for my vehicle needs.

If you are looking for a new car and have a chance to deal with McGraw-Webb Chevrolet in Camden, AL…read morethen you hit the gold mine. Their expert staff take very good care of you the consumer and find the deal of your dreams! They also are a no hassle sales with the respect of a small town dealership who have nothing more in mind that that of what you want and need as a consumer! I was looking all over for the truck of my dreams a 2017 or later Chevrolet 2500HD white LTZ or higher grade and found that very truck at McGraw Webb Chevrolet in Camden, AL. Called the dealership and talked to Christopher who happened to be one of the owners sons. The most polite no nonsense dealer consultant I have ever had the pleasure of dealing with. They price their vehicles to sell so there really is no need to haggle the price. And they have something for all budgets and credit profiles. Look into making a deal with McGraw Webb Chevrolet. I know I have found a new friend and my home dealer no matter how far I am from Camden, AL. Thanks MW Chevy for al of your sales and staff team's professionalism and what us consumers are really looking for in a dealership! You truly set the bar for customer service in this industry!

We have been searching for a specific truck for several weeks, and found that we had to expand our…read moresearch area out to around 200 miles to be able to locate one. Two weeks ago, we had a less-than-favorable experience with a dealer here in Pensacola. Last weekend, we had a horrible experience with a dealer in Jasper, AL. Because of this, we were hesitant to make the drive from Pensacola to Camden to look at a truck that they had gotten in stock at McGraw-Webb. I'm so glad we did. Every single touch point with the folks at McGraw-Webb was absolutely superb. I would not hesitate to talk with them about any new or used car they offer, and in fact, we will recommend the drive to Camden to anyone we know of who might be in the market for a new Chevy. Jarret made our transaction one of the easiest auto purchases we've ever made, and Jennifer was a pleasure to work with as we finished our paperwork. Mr. Webb, we enjoyed meeting you and talking for a bit this morning, as well. Please pass on to Chris, Jennifer, Jarrett and the receptionist (we didn't catch her name) that they are doing a tremendous job at making what is often a stressful event into an easy, welcoming, friendly, and even memorable experience!

My Daughter was on the side of the road with a tire issue. Her sensor was reading no pressure in…read moreone tire. A nice gentleman pulled over to help her out and let her know there was an auto repair shop off of exit 5. She drove to the repair shop as he followed her and it turns out he was the owner. After checking all the tires and doing a quick check, it was her sensor that was defective. He made sure all tires looked good and sent her safely on her way. My Daughter is 22 and traveling alone on her way to Florida. As a Mom who is in SC a long way from her, it is refreshing to know good people are there to look out for our kids. I highly recommend Caddis Auto Service for all your needs. Honest, helpful and just good people.

Best buying experience I've ever had. Fair and honest folks. For an independent dealer, the…read moreinventory good and offered a wide range of choices for your budget. No hidden charges or add-ons. No silly mind games. Ask for Cam Cyrus. (Family owned)

Not honest. We had a deal on a car the night before. I'm the morning we were getting ready to wire…read moremoney to complete the deal, and the salesman sent a text saying they sold it to someone else because they put down a deposit They NEVER asked us for a deposit because we were sending all of the money the next day I guess their word doesn't mean much Beware