I own property in Norfolk that I have been renting out for the last 4 years. Initially, I had a…read moredifferent property management company but luckily about 2 years ago I switched over to Kim Cox and The Property Shoppe. What a difference! Kim is amazing and the best property manager I ever had. She is responsive, professional, and meticulous. She promptly addresses any maintenance issues that come up through her reliable and cost effective network of contractors. She goes the extra mile to make sure that the entire rental process is smooth for both me and my tenants, who also praise her.

If you want a property manager who is attentive, responsive, and treats your property as her own…read morethen I strongly recommend contacting Kimberly Cox of The Property Shoppe. Kimberly has been my property manager since November 2023. The tenants that she put into the house have been little-to-no-problem compared to the three groups provided by my previous property manager. I needed to have sub-flooring repaired, plumbing work, and new carpet installed. Kimberly contracted with companies that did excellent work the first time and charged a reasonable amount. Property Managers all have pretty words but Kimberly Cox follows with quick action. Contact The Property Shoppe first.

Terrible people. They ignore your rental and then they use their ' preferred contractors'…read moreto rip you off because they neglect to pay any attention to the rental until it is horrible shape. They use the excuse that they have a lot of homes. Their contractors are bottom rung. They just hide the problems and tell you it is fixed. The quality of their service is a negative 2 stars. BEWARE!

They are great-I was wrong. I'm going to be sued if I say anything else or don't delete my previous…read morepost (which I don't know how to do). They are trustworthy and kind

There's definitely a reason Babb is the highest rated in the area. I was looking for someone to…read moremanage my rental property when I had to move away, and I got lucky finding him first. Jeff and his colleagues are super communicative and transparent, very professional, and get things done fast. I am so happy I signed Jeff on to manage my property, everything went smooth as silk, he found beyond amazing tenants for me and I could feel secure that everything was taken care of even though I was thousands of miles away. I referred him to another friend and she's seeing the same results. If you're shopping for a management company or realtor you can probably stop looking now!

I worked with Simon, and let me tell you... when it comes to professionalism this guy has got it…read more Amazing customer service. I highly recommend him. Thank you Babb Real Estate.

I live in a rental apartment. My landlord sold the house a month ago and Leland Goldman is the new…read moreagent. Since that day, I have never had a single day without trouble. They have the worst customer service. My home was flooded because of leakage from upstairs and they responded to my emergency request for maintenance a week later! Please do not choose these people as your property manager if you are the owner of a place. They destroy your property by their negligence.

steer clear of this property management company. very unprofessional and high staff turnover. They…read morehave no idea what they are doing. They seem great before you move in (if you can actually get them to answer a text or show up to your showing). Once you sign the lease, good luck!!! They didn't clean a damn thing before I moved in and I had to clean up after their dirty tenant. She was literally moving out as I was moving in! Horrible planning. Also, their maintenance team is absolute garbage. I'd be better off putting duck tape on it than let them fix it. DON'T RENT WITH THEM!!!

We just closed on our home near the VB Courthouse area. We were referred to Christi by our friend…read moreand neighbor who spoke very highly of her. All I can say is that she is a powerhouse of energy, information, and tenacity. She's also a lot of fun to work with! Although we knew she had other customers she was working with and stays busy, she spent as much time with us as we needed, always responded to calls quickly and made us feel like we were her only clients. Christi also made sure we always knew what to expect and felt confident every step of the way. The best part is that we listed our home at $449,000 but sold it for $12,000 more. 10 thumbs up!

Christi is a very knowledgeable professional who went well out of her way to help us navigate…read morethrough buying our home. She answered all my questions, helped me get through the mortgage process, gave advice on insurance and inspections and stepped in to help every step of the way. She is a very hands on agent and always made me feel like a priority. She listened to my concerns and worked nonstop to help find me exactly what I wanted. I would 100% recommend her to anyone who wants an agent who would go out of her way to get the job done. Thanks Christi!!

They do not communicate with you unless it's something they want. I have sent multiple emails and…read moretexts(they definitely do not answer the phone) regarding a situation I am in that I gave them 60 days notice for. I am 9 months pregnant on bed rest to be induced this weekend, and the only time they have talked to me recently is when I had to go up to the office(8 months pregnant on bed rest) and see them face to face. The next day they sent me what I was asking for. Now it seems they are refusing to speak to me about this issue at all. Until this morning, when I recieved a text message about a dog barking supposedly "morningS and eveningS" which is completely made up considering I have barely left the building in weeks and have not heard a single dog bark in our complex(including mine as he is always with me and never barks, even at the doorbell.) Edit: Updating to 2 stars from the original 1 star review solely for the fact that anytime anything needs attention, David has been the one to step up and either update me or do what needs to be done. This is major only because I had to have an emergency c section after unsuccessful labor, still in the hospital recovering from surgery, and more stressed out about my move. I appreciate his response by finally putting the listing up

I am reposting this review because my original review was removed, and I want to warn others about…read moremy experience with Dina Thomas, formerly with Howard Hanna Realty in Williamsburg, VA, now working at the Virginia Beach office on Laskin Road. Dina claimed to have over 20 years of real estate experience, yet she made a major error while listing our home that caused serious problems for us. She incorrectly marked our property as "cash only" in the MLS listing, even though the home was NOT cash only and could have been financed by any qualified buyer. The worst part is that this mistake was apparently only visible to other realtors, so we had no idea it was happening. We trusted her experience while trying to sell our home from another state, and for over three months we received little to no serious traffic or viewing activity. We were stuck paying hotel expenses and waiting for our home to sell while depending on her to properly market the property. We only discovered the issue after firing her and hiring another realtor, who immediately pointed out the "cash only" error in the listing. Once the listing was corrected and handled by a different agent, our home sold within the first month. In my opinion, this was a careless and unacceptable mistake that should never have happened from someone claiming to have decades of experience. That error cost us valuable time, money, stress, and opportunities with potential buyers. Based on my personal experience, I would not recommend Dina Thomas to anyone looking for a reliable realtor. I will also make sure that my post stays up and not taking down again. I believe the public should know The truth about customers experience with unexperienced realtors.

Service was quick for changing batteries in my beeping cathedral ceiling smoke detectors. They…read morebrought the correct batteries. Great service Mary Anne

From the owner: We are a complete Home Managment business. We have over 30 years of experience in home remodeling,…read morerenovating, handyman, and property management. We have an extensive list of contractors we work with and can help get any job done. No job is to small. We pride ourselves in being a small family business that focuses on quality, reliability, and honesty.

They manage a property of mine and do a great job. I live I'm a different state so I can't be…read morereadily available to tend to my property. Corey keeps things afloat.

From the owner: We have experience working with all property types in the 757 and we are able to provide…read moreindividualized attention according to your needs!