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    Turn Key Management

    5.0 (1 review)

    Services - Turn Key Management

    Property management

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    5 years ago

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    Howard Hanna Real Estate Services - Virginia Beach - This is a year later, still dealing with this crap.

    Howard Hanna Real Estate Services - Virginia Beach

    (36 reviews)

    They do not communicate with you unless it's something they want. I have sent multiple emails and…read moretexts(they definitely do not answer the phone) regarding a situation I am in that I gave them 60 days notice for. I am 9 months pregnant on bed rest to be induced this weekend, and the only time they have talked to me recently is when I had to go up to the office(8 months pregnant on bed rest) and see them face to face. The next day they sent me what I was asking for. Now it seems they are refusing to speak to me about this issue at all. Until this morning, when I recieved a text message about a dog barking supposedly "morningS and eveningS" which is completely made up considering I have barely left the building in weeks and have not heard a single dog bark in our complex(including mine as he is always with me and never barks, even at the doorbell.) Edit: Updating to 2 stars from the original 1 star review solely for the fact that anytime anything needs attention, David has been the one to step up and either update me or do what needs to be done. This is major only because I had to have an emergency c section after unsuccessful labor, still in the hospital recovering from surgery, and more stressed out about my move. I appreciate his response by finally putting the listing up

    I am reposting this review because my original review was removed, and I want to warn others about…read moremy experience with Dina Thomas, formerly with Howard Hanna Realty in Williamsburg, VA, now working at the Virginia Beach office on Laskin Road. Dina claimed to have over 20 years of real estate experience, yet she made a major error while listing our home that caused serious problems for us. She incorrectly marked our property as "cash only" in the MLS listing, even though the home was NOT cash only and could have been financed by any qualified buyer. The worst part is that this mistake was apparently only visible to other realtors, so we had no idea it was happening. We trusted her experience while trying to sell our home from another state, and for over three months we received little to no serious traffic or viewing activity. We were stuck paying hotel expenses and waiting for our home to sell while depending on her to properly market the property. We only discovered the issue after firing her and hiring another realtor, who immediately pointed out the "cash only" error in the listing. Once the listing was corrected and handled by a different agent, our home sold within the first month. In my opinion, this was a careless and unacceptable mistake that should never have happened from someone claiming to have decades of experience. That error cost us valuable time, money, stress, and opportunities with potential buyers. Based on my personal experience, I would not recommend Dina Thomas to anyone looking for a reliable realtor. I will also make sure that my post stays up and not taking down again. I believe the public should know The truth about customers experience with unexperienced realtors.

    Turn Key Management - propertymgmt - Updated May 2026

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