This 5/5 star rating specifically goes out to my agent Nick C!…read more Nick, from the beginning of our home journey, has been attentive, kind-hearted, and genuinely interested in me and my husband's wants and needs when looking for a home. Not only was he straightforward with the home-buying process, he was also marvelous when breaking down all the big "home buying" words my husband and I were unfamiliar with, as this is our first time. I would highly recommended Nick to anyone who is in search of a real estate agent who is professional, friendly, and even quite humorous! :-)

A huge shout out to your Agent Bonnie Campbell! She is an…read moreamazing and friendly Agent. She does go the distance. Not only was she there every step of the way, but she provided us with the best home inspectors. The home inspection was a detailed written report to include very clear color photos and videos. Our contractor was able to work directly off the report as well. Without Bonnie's detailed assistance and going that distance my wife and I would have ended up with a money pit. The property and house was beautiful on the outside, but the bones of the house exposed disaster. Thank you Bonnie once again. You are an amazing Agent!

Dealing with Renters Warehouse has been extremely frustrating. I recently had to renew my lease…read moreagreement, and of course they charged me a $200 "agreement fee" for what appears to be nothing more than changing the dates from last year's contract. In my opinion, this feels like the equivalent of strong-arm robbery. What makes this even more frustrating is that the previous property management company never charged fees like this. If the property owner decided to switch management companies, why should tenants suddenly be forced to absorb additional costs that never existed before? I did not choose to change property managers, yet I'm expected to pay extra simply because they took over. Charging tenants hundreds of dollars for minimal administrative changes feels excessive, unfair, and completely unnecessary. A lease renewal should not come with a costly fee when the agreement is essentially the same as the previous year with only updated dates and terms. I'll post a copy of all these the fees they charge and you not believe it!!! Renters Warehouse is nothing more than fast food property management. If you cross a piece of property and this company is managing it stay away from them!!

Hi my name is Angel. I love Renters Warehouse properties and want to currently rent. I received a…read morecallback from my e-mail to them asking to re-evaluate me based on Experian currently making updates to my record. Specifically the score. The gentlemen said they'd notify me of their decision but I'm still patiently waiting. Is there some other way to contact them or have an actual location? I'd love to get some clarification in this place we wanted. Thank you

Service was quick for changing batteries in my beeping cathedral ceiling smoke detectors. They…read morebrought the correct batteries. Great service Mary Anne

From the owner: We are a complete Home Managment business. We have over 30 years of experience in home remodeling,…read morerenovating, handyman, and property management. We have an extensive list of contractors we work with and can help get any job done. No job is to small. We pride ourselves in being a small family business that focuses on quality, reliability, and honesty.

Pamela has helped me multiple times! I have bought or sold real estate with her 4 times, and rented…read moreor did property management with her 3 times. And each and every time, she has been AMAZING and exceeded my expectations!!! I'm so grateful for her!!! Thank you for all that you do!!!

One of the best decisions I made was hiring a property manager. Feeling so secure knowing Pam is on…read moretop of all the legal aspects of the rental management. Pam deep understanding of landlord-tenant laws gives me incredible peace of mind. It's clear Pam prioritize handling situations the right way. Pam on-time responses are invaluable. Whether it's a tenant inquiry or a maintenance request, Pam handles everything with speed, efficiency and the best part keep me in the loop. Knowing I can count on Pam for prompt and helpful communication it frees up so much of my time and makes managing my rental property a breeze. Thank you so much Pam for all you do! R.M.

Walter Sims accepted our money for an application knowing another application was already accepted…read more When we requested our money back (as there was a misrepresentation of the listing as a result of him not updating the MLS), we received extremely unprofessional, accusatory emails back, very similar to what other folks have previously posted. We will never do business with him or recommend him.

I have been with North Star Real Estate for property management going on five years now and do not…read morehave any complaints. Walter and I do not always see eye to eye but that is due to the fact that he knows the housing regulations and I tend to be a little brash when dealing with unconventional issues. He has a very calm demeanor and handles every situation intuitively with the utmost professionalism. It is this calm resolution that makes him the yin to my yang when dealing with my property. In retrospect, I would not go with any other manager. My home does not stay vacant for long and the regulations as well as the physical upkeep is maintained vigilantly. Walter is truly an asset given my busy schedule and current job requirements keeping me on the opposite coast!

This place does not inspect their rental properties once rented out. This is not the way to run a…read morerental agency! The house across the street from me is in shambles. The renters do not take pride in living in the home. Storm door broken, kept open with a lawn chair, grass overgrown plus bushes, backyard a dump, trash cans in front of home instead of back, fence broken, window shades busted. This is unacceptable to homeowners whose property values will be decline and not be selling points!

I own property in Norfolk that I have been renting out for the last 4 years. Initially, I had a…read moredifferent property management company but luckily about 2 years ago I switched over to Kim Cox and The Property Shoppe. What a difference! Kim is amazing and the best property manager I ever had. She is responsive, professional, and meticulous. She promptly addresses any maintenance issues that come up through her reliable and cost effective network of contractors. She goes the extra mile to make sure that the entire rental process is smooth for both me and my tenants, who also praise her.

Sadees and Trina are very nice. They are professional and ensure any questions or concerns are…read moreaddressed immediately. I have lived here for years. The community is clean, maintenance is very responsive. Overall, great place to live.

These apartments are very well maintained. The property is beautiful and the landscaping is always…read moreon point. The office is friendly and the maintenance staff is extremely quick to fix any issues. The neighbors are all friendly and it is a very family friendly community. They have two pools and two dog parks. I highly recommend anyone to move in. It's the best apartments on the street by far.

I would not recommend this company to anyone, ever. We hired the Military Relocation Team to…read moremanage our property back in 2016 and the initial years of service were quite reasonable. Communication was noted to be suboptimal but seemingly acceptable in 2020. This included delayed responses and lack of follow through with requests on updates on the property and its maintenance. In 2024 we were notified by an uninvolved party that the house had serious maintenance issues. Efforts were made to reach out to HRMRT, Coastal Property Management LLC, and the owner Barbara Sgueglia via the owner portal and telephone and we received no reply to multiple messages for weeks. Given the concern for the property, we reach out for the first time to the current tenants to discover that despite the tenant posting notification on the portal (as directed) the heating unit had been left unrepaired by HRMRT through the winter, leaving a family including a young child without heat. Also, a pipe had burst months before and HRMRT did send a plumber to fix it but did not follow through with recommended maintenance. The property then sustained tens of thousands of dollars in water damage and mold growth, which left the house uninhabitable and is still being repaired. The tenant was restricted against reaching out to the owner as per stipulations in the lease, so without the engagement of the property management team there was no directed pathway to discover this damage. They responded within the day when notified via portal that they were fired but have yet to reply to the maintenance requests from the tenant or the owner. In short, this military servicemember found their service to be entirely unacceptable and their negligence led to poor conditions for the tenant as well as substantial damage to the house. I gave them 1 star only because this website will not allow submissions with 0 stars.

can't even give a star! After reading this information I wish I never pointed my children in this…read moreplace of rental. My son is active duty military had orders to move from Fl to VA short time frame. We live close by and found what we thought the. Cutest looking rental on the outside. Well this Property team I should say Barbara Squeglia what a nightmare! My kids are afraid to report her, I'm doing this since they've had no air no over 3wks I had to buy them 2 portal units which inside thermo still reads 93 degree. They pay over $2200 represent the military just to be told they're privileged and entitled in their behavior. I'm going to on my own be a voice since they're afraid to be heard!!!!

Rented a home from this company, after finding the property instead on "757rentalhomes.com" with…read more"William E Wood at The Mall" who was the property management company for the 3 bedroom home. Within 4 months we discovered seriously degraded asbestos TSI ( pipe insulation) in the laundry room. After hiring an environmental company to test we also discovered it was prevalent in the crawl space. It was friable ( airborne) and fibers were also discovered on my 11 month old sons play pen. NO TEMPORARY LODING WAS PROVIDED. Was ignored until I retained counsel, the problem was never properly remediated and the property manager; Maily Jacobs only kept asking about our intent with the lease while ignoring repeated requests/ plea's for temporary lodging.

DO NO RENT FROM WILLIAM E WOOD AT THE MALL IN VIRGINIA BEACH! The property manager WILL NOT take…read morecare of the property, including extermination stating "it costs too much??" I moved out finally in July and, although they have 30 to send you deposit and/or letter i have received neither and he will not text/call back. Steer clear!!

Megan and her team couldn't have been any better. They made a difficult process simple, and were…read morealways responsive at every step of the progress. No questions were off limits and Megan helped us find our dream first home. We couldn't recommend her highly enough to anyone looking to buy a home!!

Megan was wonderful! I found her online and she's one of my best finds to date! I needed help…read moreselling my condo and finding a home with a garage and little yard. I wanted to minimize the amount of time I would either be "homeless" or paying "two mortgages" and she did it!! We sold my condo on a Wednesday and I bought my new home on the same Friday! Megan was engaged, positive, organized and accessible. I would recommend her to any of my friends or family in Hampton Roads.