Stop reading this review and hire them already....
So I don't really know what to say, these folks are turf wizards or something, we have a small 250 sq ft area of pet turf at our house which we have lived at for about 4 years, we have 2 Boston Terriers and while lovely dogs they "go" all the time. We thought pet turf would be great until 100+ degree weather hit and just baked in that pet smell, we tried just about everything off the shelf we could to get rid of the smell and it didn't help, probably made it worse if I'm being honest.
So I went and took a chance calling the folks at Turfresh, from the start they were very friendly and informative, answered all my questions, they have options for service contracts, but didn't pressure me into them and we signed up with a single service just to try it out. I should also mention we were trying to schedule this cleaning before a pool party for my Son, so we had a hard deadline to hit, they were well aware of that, made sure to schedule several days in advance just incase something happened. They did have a scheduling conflict and informed me of it immediately it changed my morning service to an afternoon service, and I think I had at least a weeks notice of the change.
Day of the service Guillermo arrived on time, and I mean on the dot, he was professional and courteous, let me know how long the service would take, and he was dead on again for his end time. The pet turf looks brand new, I'm not convinced he didn't secretly replace it while I wasn't looking. What you cant see is the smell, it is literally minty fresh and clean smelling, they even left a bottle of deodorizer to help maintain everything till the next service.
I'm a customer for life, if you have turf there is no reason you shouldn't be getting this service once or twice a year, do yourself the favor, try it out, you will not be disappointed. read more