I reside in a high volume vehicle/bicycle/pedestrian traffic area & am always getting compliments on our lawn! I have resided here for over a year now & love to be outside but my injuries sometime limit the amount of work I can do. I like to tend to my flowers & garden while Turf Tech tends to my mowing/weedeating/edging.
Today I met my new crew & they are just as good as the previous crew. Chase & Rick were professional & personable! They actually alerted me to their presence, introduced themselves & wanted to verify my property area as well as any special areas of interest.
I would also like to acknowledge Dilan with whom I spoke w/ over the telephone when I called to praise Chase & Rick. Dilan was excited that I was calling & assured me that the guys would get the recognition they deserved!
CUSTOMERS PLEASE READ: Dilan informed me that Turf Tech has incentives for employees who are recognized for their great work!
All too often we are quick to voice our dislikes w/ services & customer service. A lot of employees in the lawn care/landscaping profession do not get the recognition they deserve. They are riding around in the heat, sitting in traffic, eating on the go, etc. A nicely manicured lawn brings happiness to people. It can bring home bound individuals outside. It can also spark up conversations amongst neighbors as well.
When a company provides a service that is above standard, it is great! When that company hires well trained employees (Chase/Rick/Dilan), its greatness is compounded! When those employees provide excellent customer service, they should be credited for creating life long, loyal customers!
Keep up the great work! read more