I think they do a fairly good job. Part of my lawn's problem may be not watering it enough after they apply treatments. I'll give them an extra star for that. My back yard is somewhat of a mess and didn't germinate properly after the sod was laid down for a year. I have to fix that myself, which is a pain for me (literally). They do show up without notice, which is hell on my finances. I also have to coordinate with the lawn-cutting service. That's seemingly a Covington problem that several different areas aren't handled through one service around here. All in all, I have recommended them because my lawn looks much better than it did 1 year ago and 2 years ago. Having a house has proven to be costly and I wish there were more discounts given for old folks living on fixed incomes. read more

Turf Masters technician two visits in a row. Did one side my camera caught him. Turf Master defended technician. Just today came placed the sign at edge of property did nothing left. Wife was home all day. No ring at door, no service info. I have very sensitive cameras he did nothing. If I could give zero stars I would. read more

I used Tru green for many years and always had to call after treatment to complain that tech had not sprayed the back yard. Gosh, almost every one has outside cameras these days. So I switch to Turf Masters. 3 visits and now only part of my back yard is sprayed. My grands want to play in backyard but I won't let them because of the high grass/weeds. Now I'll have to pay someone to come and chop down the grass/weeds and hopefully get all of my backyard looking good. I know we have a shortage of workers. I don't even want to spray my own yard so I get that this is not an exciting job. What is it about my backyard that no one wants to tackle? read more

Beware of this lawn care company! I came to visit my parents that moved here in 2018 from Australia and their lawn care service has been eating at their pockets since last year. You'd think that the reputation that "Turf Masters" has would be enough for a customer to believe in what they do. This is not a rant.. This is more of a "Truth Behind the scenes kind of review". My parents have their lawn and bushes taken care of by Turf Masters. The lawn is what is was when they moved in but the bushes have been replaced five times. The bushes were very expensive. Not like Turf Masters is going to refund what they lost. They were told that someone would contact them shortly and that was three weeks ago. They were told that bushes will look better even with their services. That was a slap in their faces. Having any services from Turf Masters seems to be redundant. My parents even have video of the bloke not doing his job. One tiny spray on one bush. Then leaves the rest of the bushes w/out getting the proper treatment. Taking advantage of customers that pays great earned money for a service just to find out that they're getting cheated out of... that's rubbish service and should be known all around about their services. If this is what Turf Masters is teaching their staff/employees, then my parents are and will be cancelling their services! P.S. To whom this may concern, Word of Mouth travels. Thanks, Chelsey A. read more