Charge me $10 for 5 minutes when it says $2 rip off and it didn't even work right could not get the…read moresoap to work all I could do is spray it off

Sometimes the automatic carwash works, and most of the time it don't. So you get rid off. The…read morephone number for the car wash is disconnected, and you can get hold of the owner's of the car wash.. so if you want to wash your car, you have to do it by hand and the prices are really high. If you hand wash your car you minute and 45 seconds. If you need more time you have to keep adding quarters for a extra 15 seconds... Go to a different car wash

They don't take responsibility. They lie about damages. Won't show you videos. Mammoth Holdings…read moreLLC, which operates various car wash brands, has a polarized reputation with generally poor customer reviews regarding damage claims and subscription cancellations, often cited on the Better Business Bureau.

We cancelled the membership and they still charged us for a month and when we informed them they…read morerefused to reimburse us. We emailed them and despite our efforts they refused. Would not get a membership there.

Hey People if you use this car wash and pay with your debit card watch your bank statement. I have…read moreonly been here 1 time back in March and got to looking at my bank statement and it says RECURRING Charges from here 32.00 for April and May and as I said only ever been in March and used my debit card so now I'm having to dispute charges and cancel my card all because someone is greedy as well as crooked. So keep and EYE out if you have been here!!!!

My wife went to take 5 car wash in London, Ky. We have a bike rack on the back of our vehicle. We…read morehave been through this car wash many times and they have never asked it to be removed. She informed them that they have never said anything before and they demanded that it be removed and would not even try to assist. Being a paying customer and and being treated poorly because they have no leadership and apparently are not trained well. No customer service. I called the car wash and no one picked up the phone. I guess understaffed with no customer service. I called a customer care and reported the issue. She didn't say I'm sorry or have any concern that she cared or the company. The call I made was delt with as if I was the problem. It was very rude. I guess customers don't care if they lose a customer. She did the cancelation and asked if there was anything else. Again, no apology, no concern, and was not nice. Then hung up before i ended the call. Your guys have the rude part down. I know We don't make a difference but, Really????? Guess they make so much money that they can act that way. Don't use them!!! They don't care about anyone!!!! I hope this anyone deciding to use your service to find another company.

Love this Car Wash. Maybe it's were I've always came to get my car washed before going out on…read moreFriday and saturdays back when I was a teenager. Maybe it's that but it's probably because it has to be the best maintained cleanest in town. The automatic wash is almost was good as a full service hand wash. Don't try the bourbon air freshener. It's a muddled mess of smells.

I've used this car wash ever since I started driving. I no longer live in the area but every time…read morethat I come to town to visit family, I always use Scott's. The owner is always courteous and keeps up the facility. Best auto car wash that I've ever used. I know it will get done right every time.

Friendly service, they have a really nice inside or outside lounge area that is shaded and very…read morenice. They were very nice and helpful and you can't beat the works for 50$

Everything!!! I was there a few days ago and since new management took over, it is even worse…read more They just barely wipe and swipe!!! Save your money and call one of the more qualified mobile cleaners to come to you

Good car wash facility, friendly staff and the free vacuums are stocked with sprays to get your…read moreride looking good. If there's a negative here - location often closes before posted operations hours.

The new car wash scratched my truck. They stated cameras wasn't working. Nothing they can do. Use…read more another if you can.

We paid for a big wash and wheel. And that's exactly what we got! The staff scrubbed our truck down…read morereal squeaky clean!! We were very impressed, most places don't put too much effort into getting those bugs off the grill but Surf's Up did. We recommend!

I can wash my car myself, and I even enjoy doing so. But when the service is so wonderful AND they…read moreprovide vacuums and drying towels for you [which I appreciate very much] I will gladly chose Surfs Up! The staff is super helpful and courteous - always have a smile on their face - and make it an enjoyable experience. So hat's off to the wonderful job of hiring and training your staff! Best part, my grandchildren Love to watch the actions going through (sudsing and rinsing) and then get to help dry. Special treat is a free sucker . Best car wash I've ever been to

I went through this car wash and we have a Chevy Silverado. We got out to push our mirrors back out…read moreand notice that there was soap running all down the truck. Also our running boards and fenders were still covered in mud, along with the truck after we purchased the diamond wash which is the most expensive one. I called to let them know what had happened and they said they'd give us a refund or let us go through again so we ask for a refund instead. we went back there to get it and the lady looked at the vehicle an basically accused us of lying an said she don't know where we went to I'm assuming because it was still dirty as if it wasn't there when it was i mean if they got cameras they can roll them back plus I have a receipt. she ended up telling us she doesn't give refunds after they told us they would, just offered to send it through again which I turned down because they just lost a good customer!!! highly do not recommend if you have a dirty vehicle an want it cleaned. you'd be better off taking to one and doing it yourself!