One of those stores you walk into and you just know you have to buy something! And yes of course, I bought a new bag. I like the style and quality of the product and the service at this particular store is phenomenal ! I've used this bag now for a couple of years but have since been back to by accessories for the bag like a collapsible umbrella that fits nicely into the side pocket etc... On a return trip to Hong Kong I brought my bag back because my engraved initials fell off and they fixed it on the spot for free... now that's service. And to top it off, they thanks me for being a loyal customer! Now that is service and the right kind of attitude, don't you agree? read more