My absolute fave luggage! Great luggage and great to find it discounted 40% off list price at this Tumi outlet. Lots of models and types to choose among, from carry-ons to backpacks to totes and accessories like wallets and luggage tags. I mentioned to the salesperson that I wanted to get a new roller carryon bag cuz my current one's handle broke (after 10 years faithful work) and he asked if I had it with me. Turns out we did since we were on a mini-vacation and he said to let him look at it and he might be able to repair it. Lo and behold, he looked, he found (a replacement handle), and he repaired (at no charge!). I ended up buying a new bag anyway (cuz they look so good!), but my hats off to the excellent service at Tumi. read more

I finished up at one appointment & had wanted to go to the stores too long now. We aren't as close in area & I was on that day. I went into Tumi & the lady said "you're looking for a backpack!" It wasn't a question she was exactly right!! Madeliene was incredible. She knows all that is Tumi & told me the reason behind the name. She's phenomenal & has great skill! Cheerful & kind. She is like a friend at Tumi for me!! Tumi is fortunate to have a woman who is 100% Tumi knowledgeable Madeliene is super likable! Thanks Madeliene. YnF, killa read more

Great service by mark. Great quality luggage. we always come here to check out the new inventory. Never disappoints.

Tumi luggage outlet is a great shop. Everything is displayed very beautifully. Additionally the sales woman (a French Canadian lady - I did not get her name) was really super helpful. For any item we were interested in, she would place it on a table and open up the zippers to show us exactly how we could enjoy it. She answered all of our questions pertaining to the individual pieces. We stayed in the shop for a long time and ended up purchasing quite a few items. We got some really great deals since they were also having a July 4 sale. Overall a very pleasant shopping experience. read more

Tumi Luggage - Luggage Near Me - Kittery, Maine

We have long been fans of Tumi luggage and leather goods. Tumi makes excellent quality, durable and good looking products. The company stands by their merchandise with excellent guarantees although we've never had an issue with any of the luggage we've owned. Everything has held up beautifully. despite at times rugged travel. On a recent trip north, we stopped at the Tumi outlet for a look-see. I found a gorgeous cherry red handbag that called out to me although I initially I tried to resist. I'm up to my eyeballs in handbags and debated whether I really needed another one. I circled the store for awhile but that amazing cherry red color kept drawing me back to it. When I found out that this bag, which was originally $700.00 last season, was not only considerably marked down but had an additional holiday special of another 25% to be taken off, well the deal was sealed. I love this handbag and am so glad I decided to buy it. I love it's structured look, it's roomy interior and sleek exterior styling. I've used it only a few time now and yet I've already gotten loads of compliments on it. The red is the perfect blue-based red that's right for me. And as we are in the midst of the holiday season, it seems particularly appropriate. The store also sells luggage in various sizes, wallets and other leather accessories. The woman in the store the day we were there was extremely welcoming, pleasant and knowledgeable about the merchandise. She knew, for example, that a piece of luggage we were looking at as a nice carry-on was in fact not the correct carry-on size. Best not to find that out at the airport. Unlike some outlet stores which are a sham, often selling inferior and poor-quality items made specifically for immediate sale at the outlet and having never been in the real store as first-rate merchandise , this place has true mark-downs on their actual quality goods that may be a season or so old but still fabulous. It works for me. read more

Tumi Luggage - Luggage Near Me - Kittery, Maine

It's okay. They didn't have a lot of selection for nylon brief bags and the one person on duty didn't acknowledge me when I went into the store. I'd consider buying online instead. read more

When I asked the clerk to simply let me browse rather than walk around the store with me trying to recommend products, she told me that if I wanted to shop alone I should leave the store and shop online. I love Tumi products but I hate their sales methods. Time to take my business elsewhere altogether. read more

For Tumi in-general I'd give it 5 stars. This location also tends to have far better deals and selection than other stores in New England. I've had some hit-or-miss moments in terms of service, mostly hit... this past weekend however I had a saleswoman "hover" with me (and not in a Hong Kong good way). She had to interject about every single piece I was looking at. For example, I was looking at a Vapor suitcase and she was telling me how wonderful a tote would also fit on its extending handle. Since I'm a man, tote bags are not on my list of needs, which made it a total "WTF" moment. After about 5 minutes of her strange comments and suggestions I simply chose to leave. As a diehard Tumi fan I was likely to leave with a $500 purchase. Instead she saved me $500. Perhaps that was her goal? Otherwise, I do love this store. This one visit soured me a touch, and only for like a minute. But it's worth mentioning it here - perhaps they can learn to take it down a notch let let a shopper shop. read more

I read on line that this store did (or enabled) repairs. When I arrived and asked if they could replace the monogram on my backpack she told me that they did not do that. I responded that their website said differently. She repeatedly told me how they were an outlet and I repeatedly said that their website then had incorrect information. If she had said "let me find you one of our retail stores who can help you" that would have been great. Instead I left totally aggravated and back to square one. read more

Came in here a few months ago to see if I could get a good deal on the 22 inch Alpha - Luis Jines said he'd take down my name and call me if a deal came up. Low and behold - he calls me last week and explains that this bag that I haven't pulled the trigger on due to the $595 + tax pricetag is now $380.25 - that included tax and shipping. I got the bag two days after talking to him. If you're interested in a Tumi product and willing to wait, I recommend giving Luis your name and details. read more

Great outlet with a nice selection and pricing. The salesperson was knowledgable about the product line and ably demonstrate all the features of the wheeled suited I ended up purchasing. Lots of up-selling though--cleaners, cord cases, carry on bags, etc. I know that's how they increase the total amount of the sale, but still. read more

AMAZING deals, really nice staff. All my bags are Tumi and they are top notch. The only downside from buying here is if you like to return something, they will give you store credit for it which can be used in store or online but you cant be reimbursed. All in all I had a great experience here, they also register your Tumi tracker right there so you not have to do it later. read more

If you know Tumi luggage, you know it's absolutely the most durable, and lightweight as well. But you also know it's tres expensive. Happy to report some bargains to be found at this outlet -- we settled for red and paid 1/2 the outlet price -- 3 pieces for around $900. Very, very helpful, non-pushy & knowledgeable staff...can reel off "pack weight" and "cubic space" with ease. read more