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Tulum Bus Terminal

5.0 (1 review)

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12 years ago

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Cancun Airport Transportation - We lost a phone inside the van and we are communicating to Antonio to give the phone back to us cause we had a tracking device on the phone

Cancun Airport Transportation

1.6(11 reviews)
122.9 km•Supermanzana 48

I recently traveled to Cancun, Mexico to continue celebrating my birthday, and unfortunately my…read moreexperience with MTS Transportation was very disappointing. After arriving at the Cancun airport, we waited an extremely long time for our shuttle. To make matters worse, one of our phones was accidentally left on the van. When we contacted the point of contact, Antonio Leon, it was very difficult to get any assistance or updates about recovering the phone. We were also told we would have to pay an additional transportation fee, even though we had already paid for the service. Instead, we took an Uber, which was much cheaper and more convenient. Based on my experience, I would not recommend MTS Transportation and suggest using another transportation service when visiting Cancun.

Used this company in September and was dissatisfied. 2 stars because they were at the airport on…read moretime when we landed and were on time to take us back. From the beginning their customer service was not helpful. We wanted to do a private car and reached out if there were any additional perks. They weren't helpful! I even asked if the driver could have ice on arrival and never got a response. You don't even get a bottle of water for free! What kind of luxury is this. I asked for a sign upon arrival with my IG traveling page handle they did not. The lady they sent did not seem like she even wanted to greet us she was all the way in the back and wasn't even looking for us. I had to go up to her. We waited a few minutes for the car. It was clean. The driver on the way to the hotel was nice enough to stop by the gas station so we could look for charcoal. Other than that the drive was a bit scary but I did tip since he made a stop. The driver on the way back to the airport was not friendly.

Photos
Cancun Airport Transportation - This our phone, he was trying to say is this our phone

This our phone, he was trying to say is this our phone

Cancun Airport Transportation - We wanted him to bring the phone back to us

We wanted him to bring the phone back to us

Cancun Airport Transportation - We told him this is the phone

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We told him this is the phone

Adventure Tour Center

Adventure Tour Center

5.0(7 reviews)
4.4 km

We had an amazing Cenote tour with our guide Alex. They took us to 3 very unique cenotes which gave…read moreus an incredible variety of experiences. Alex was super informative and had a ton of really interesting knowledge about the area. The cenotes were absolutely incredible. Alex showed us a bunch of cool spots to dive and some secret areas that the other tours that were there didn't seem to be going to. I can't even describe how cool the cenotes were. It's like being on another planet! I highly recommend this tour company. Worth every penny and seriously made my trip so memorable.

Super fun tour learning and exploring nature's beauty…read more Booked the 3 cenote tour and had a blast with ATC. Alex, our guide; was super knowledgable explaining to us how cenotes form and also the cultural importance. He made us feel right at home, especially since I'm not the best swimmer. I've had issues before with snorkeling equipment malfunctioning on other trips but everything worked great this time with Alex's tips. We explored 3 unique cenotes and had plenty of time to relax and enjoy exploring them. Alex showed us how to free-dive (it's important to equilibrate your ears) which came in handy when he showed us hidden spots in the mangroves and even had us explore some underwater caves fully submerged (only if you felt comfortable). In between swims, he had ice cold sweet pineapples and water for us. Although you could technically do the cenote swims yourself, I believe it's worth the little bit extra to have a guide show you how to use the equipment properly (nothing worse than a water-filled snorkel mask) and also the hidden spots (all of the other tourists that came on their own to the grand cenote just stayed attached to the buoyed lines that were laid out). Well worth it in my opinion.

Photos
Adventure Tour Center - Case Cenote diving

Case Cenote diving

Adventure Tour Center
Adventure Tour Center - Case Cenote

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Case Cenote

Absolute Adventure Mexico - Mayan Ruins

Absolute Adventure Mexico

5.0(131 reviews)
61.8 km•Centro

No words to describe the beauty of the cenotes. We were really happy with the day and our guide…read moreLuis. He was informative and was able to make our drive interesting with the history of the area, while we made our way to the cenotes. Enrique, our driver, was with the van while we had our adventures. It was great to be able to put our things in the van, instead of getting locker. We felt very well taken care of. We were provided with everything we needed, except for the towels, and they have some fun wicking towels for sale if you need them or want a cool souvenir. This is the best way to experience the area, hands down.

Arturo and Cristina were great tour guides! They tailored our cenote experience based on the fact…read morethat we had a group with mixed swimming abilities so we visited cenotes that had no moving currents. As one of our group who can't swim, I was very grateful for that! I was able to participate to my comfort level. Water was provided in the van and the lunch at Juanita restaurant was light, but satisfying and delicious after all the activity. Extra info: Life jackets are required and provided, but if you don't fit a standard size XL life jacket you may want to bring your own. There's not a ton of walking but you will be on a lot of uneven natural surfaces. I recommend swim shoes with grip as the bottom of the cenotes is very rocky, and flip flops are easy to lose balance on on the stairs.

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Absolute Adventure Mexico - Lunch

Lunch

Absolute Adventure Mexico - Valladolid

Valladolid

Absolute Adventure Mexico - Swimming in the Cenotes

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Swimming in the Cenotes

Tulum Bus Terminal - buses - Updated October 2026

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