The rehab staff And nursing staff in the skilled unit served my family with love and dedication…read more Having been in other nursing homes before, I can say they are beyond compare in this area. They made it feel like home while helping us make progress to go home. The food is good and the care wonderful

I can't say enough good things about Stones River Manor Assisted Living! My aunt was cared for by…read morean exceptional team that treats every resident like family. The community is warm, safe, and beautifully kept. There are great activities, delicious meals, and lots of personal attention. It's truly a place where residents can thrive, and families can have peace of mind.

Let me start by saying that the rehab part of the hospital was amazing for my father, who is 85…read moreyears old. The nightmare started when it was time to go home. I was sat down with a case worker (Lindsey) and a social worker (Laura Ann). I was told everything that would happen when he went home and that they were available to help if we had problems after leaving. The problems started immediately and I was never called to be told problems even existed. Everyone seemed to blame the insurance, but when I called the insurance, I was informed of what they needed. I called everyone that it pertained to including Lindsey, and was told by her I didn't know what I was talking about. And that because my father had already been discharged she wasn't responsible for helping me. Thank goodness I am capable of making phone calls to get to the bottom of things, because we now have the ball rolling, more than a week after he was discharged without home health or any of the therapies he needs. I won't post details, but I will say this hospital has a serious issue with follow up. Don't say you will help families after they leave and then just drop the ball. Maybe take a little time to listen to the families or even call them back when it's requested. I've been out of work for almost 4 weeks, caring for my beloved father when I was told I would have help with 48 hours of getting him home. I will say I loved his nurses and therapists. They were absolutely wonderful.

There's not a 0 but my mother after staying for a few weeks almost died bc no one was competent…read moreenough to realize signs of sepsis. She was a paraplegic after MVA and the first day there, the staff attempted to stand her up and fell. I, myself, am medical and attempted to discuss my concerns with the doctors but no one was interested or cared one and she almost passed before we could get her transferred. Please do some research before considering your loved one.

If I could give this a zero rating I would. This is an LTC and they keep tacking on costs for…read moreservices not rendered and then want to charge you again for a service you are already paying for but did not receive. My family member had a colostomy bag that was never changed. I found four months worth of supplies after my mother left. She also sat in dirty diapers. This very young arrogant and aggressive woman stated that my family member was independent, yet they were charging for advanced care. If she were independent, she would be at home. Because they didn't assist in changing her diaper, she kept getting Urinary tract infections and they wanted to send this member out to a psych ward to "adjust meds" instead of sending her urine to a lab. Even though her Advanced Directive was in place, they wanted to charge her more money by suggesting she see other physicians. I had to put a stop to that. We took our relative out and was told we needed to clear items in two days or we would be charged another month. Cost at time of leaving was $6000/month and all clothes were stolen on more than one occasion. Totally not worth the overly paid babysitting. No care was truly given to our family member All I can say is run.

Very hard working Crew! They take care of you! ...just a little short staffed; not bad. I had a…read morevery good roommate Robert A. (Very Very Good Iced Sweet Tea and Scrambled Eggs; Food was Good overall) Joe K.

the nurses in the facility treated my mom for a year and were amazing. If your loved one ends up on…read morehospice, watch the facility PA Emily Schneider she withheld, deleted, and omitted the medication ordered by hospice to keep my mom comfortable in her last days and my mother suffered terribly. Emily should not have interrupted hospice while they were doing what they do best, they are there to keep your loved one comfortable. Emily made my mom suffer by withholding medications prescribed. I don't understand and she should be held accountable. My last week with my mom was horrible and traumatizing watching her.

We had a terrible experience a few months ago - Adult Protective Services got involved and now the…read moreTBI is reviewing the case. I also filed a grievance against the facility with Medicare. It's sad that they used a pandemic to lock out loved ones and get away with elder abuse. The day we picked up my father in law, he was begging us to take him back to the hospital and it's a good thing we did. He had pneumonia from asphyxiation, he was dehydrated, and his BP was extremely low. They wheeled him out in a dirty vomit soaked gown and I was shocked by the way they just threw him in our vehicle. He didn't get a bath for 2 weeks. They didn't even help him remove the socks from the initial discharge from hospital - so he wore the same socks for 2 weeks. This resulted in a wound opening when his socks were finally removed in the ER. Avoid this facility!!!

one star is the lowest I can give but they deserve a "0". My family member was there for 3 weeks…read more They ran out of everything even called free, sugar, etc, or at least that's what they told him. But the horrific FACT is that he came out of there covered in bed sores. Nobody bothered to move him around to prevent them. I wouldn't send my worse enemy there.

CHANGE! Very 1st impression was not good but, improvements were made!…read more Superior, kind, patient Staff! Very clean facility. I was supposed to be Transferred from Southern Hills Hospital to the BETHANY CENTER for CONTINUING PHYSICAL REHAB? -An AMBULANCE was Due to pick me up 46 Minutes Ago. No ambulance, no phone calls, no clue. I was already nervous and this is NOT HELPING. Very Disappointed. 02/24/26 @8:13PM

This facility is not in good shape in any sense of the word. The call light times while I'm here…read moreright now for rehab , have exceeded an hour on more than half the time! The first two hours I was in my room the on suite bathroom in my room had roaches a nurse had to step on them and kill them. The floor where they were killed has yet to be sanitized even once in the 3-4 days ive been here. The food is always served cold which is absolutely unsafe and could cause food borne illnesses. Pain meds are always given 30+ mins late and other meds also. It's just not good here and I'm highly disappointed but this is where my insurance will pay for my rehab so thats Why I'm here. I would not recommend this place to anyone with a choice of places to go. I've also been left for more than 45 mins for bathroom assistance. Not good!

My name's Joshua Pinkston this was my first time in rehab so I didn't know what to expect.. id…read morebeen strung out on meth along with many other drugs for most of my adult life am 40days sober an this place was amazing ppl there actually took the time to get to know me for more than a junkie I put on 25 pounds in 28 days an left there with a smile they've checked on me since leaving there so ill leave u with this sobriety is something we have to want an work for if ur not ready dont waste ppls time but if ur ready for a change this place is where its at thank you Cumberland heights an thank u Rich for taking the time to actually hear me out an the voice I needed to help me stay when things in my own mind was telling me to run

CH is beautifully situated. The cafeteria food is very good…read more I learned at CH that it really doesn't matter where you go to get sober. Apart from its beautiful location and good food, there are serious problems with staffing. If you are a member of the LGBTQ community, I can wholeheartedly recommend that you find another facility. The former addicts and "good ole boys" who work as counselors at CH are very, very limited in their capabilities. They foment a "frat boy" atmosphere. I have remained sober for years through my own strength and resilience and not through any particular tools learned at CH.

My mom came hear for rehab after a broken leg, do to a fall. I have had nothing but friendly staff,…read more They realy care about there patients. I would recommend a stay here.

When I entered the center, I could not walk or turn over without pain. I was distorted and very…read moredepressed. I wanted to go home but was not in any shape. I meet with Marcia the facility's manager. She was a life -saver and helped me get the answers to much need questions. She has not failed to be of assistance when I require of her. Like everything in life, there are pros and cons. I feel the pros out way the cons as far as the facility is concerned.