The rehab staff And nursing staff in the skilled unit served my family with love and dedication…read more Having been in other nursing homes before, I can say they are beyond compare in this area. They made it feel like home while helping us make progress to go home. The food is good and the care wonderful

I can't say enough good things about Stones River Manor Assisted Living! My aunt was cared for by…read morean exceptional team that treats every resident like family. The community is warm, safe, and beautifully kept. There are great activities, delicious meals, and lots of personal attention. It's truly a place where residents can thrive, and families can have peace of mind.

Let me start by saying that the rehab part of the hospital was amazing for my father, who is 85…read moreyears old. The nightmare started when it was time to go home. I was sat down with a case worker (Lindsey) and a social worker (Laura Ann). I was told everything that would happen when he went home and that they were available to help if we had problems after leaving. The problems started immediately and I was never called to be told problems even existed. Everyone seemed to blame the insurance, but when I called the insurance, I was informed of what they needed. I called everyone that it pertained to including Lindsey, and was told by her I didn't know what I was talking about. And that because my father had already been discharged she wasn't responsible for helping me. Thank goodness I am capable of making phone calls to get to the bottom of things, because we now have the ball rolling, more than a week after he was discharged without home health or any of the therapies he needs. I won't post details, but I will say this hospital has a serious issue with follow up. Don't say you will help families after they leave and then just drop the ball. Maybe take a little time to listen to the families or even call them back when it's requested. I've been out of work for almost 4 weeks, caring for my beloved father when I was told I would have help with 48 hours of getting him home. I will say I loved his nurses and therapists. They were absolutely wonderful.

There's not a 0 but my mother after staying for a few weeks almost died bc no one was competent…read moreenough to realize signs of sepsis. She was a paraplegic after MVA and the first day there, the staff attempted to stand her up and fell. I, myself, am medical and attempted to discuss my concerns with the doctors but no one was interested or cared one and she almost passed before we could get her transferred. Please do some research before considering your loved one.

This is for the independent living facility. They promise you everything (a 5 star restaurant which…read moreis an IHOP), etc. All the residents' money seems to go to the facility to attract future victims, not to quality food. If you want sandwiches, pizza, or anything pork, you will like this. Otherwise, plan to eat out!

If I could give this a zero rating I would. This is an LTC and they keep tacking on costs for…read moreservices not rendered and then want to charge you again for a service you are already paying for but did not receive. My family member had a colostomy bag that was never changed. I found four months worth of supplies after my mother left. She also sat in dirty diapers. This very young arrogant and aggressive woman stated that my family member was independent, yet they were charging for advanced care. If she were independent, she would be at home. Because they didn't assist in changing her diaper, she kept getting Urinary tract infections and they wanted to send this member out to a psych ward to "adjust meds" instead of sending her urine to a lab. Even though her Advanced Directive was in place, they wanted to charge her more money by suggesting she see other physicians. I had to put a stop to that. We took our relative out and was told we needed to clear items in two days or we would be charged another month. Cost at time of leaving was $6000/month and all clothes were stolen on more than one occasion. Totally not worth the overly paid babysitting. No care was truly given to our family member All I can say is run.

This facility is one of a kind! I have had some experience with other treatment centers not only…read morewith myself but also with other family members. The staff and owners ability to work together and bring such a unique individual experience that has built a wonderful healing community is amazing. If you have alcohol/substance or emotional health issues this is the place for you.

From the owner: Apex Recovery Columbia provides adult men and women the very best and comprehensive mental health…read moreand substance abuse treatment. Our exemplary staff are highly trained and understand the complexities of mental health and substance use disorders. We are licensed by the state of Tennessee for detoxification, residential, and partial hospitalization services , and are also accredited by the Joint Commission. Apex Recovery Columbia assists its clients in dealing with their complex mental health and substance abuse treatment needs, by utilizing a highly effective, evidence based approach for treating these disorders. Apex Recovery Columbia utilizes many different models in treating clients, always using respect and care that all people deserve.

the nurses in the facility treated my mom for a year and were amazing. If your loved one ends up on…read morehospice, watch the facility PA Emily Schneider she withheld, deleted, and omitted the medication ordered by hospice to keep my mom comfortable in her last days and my mother suffered terribly. Emily should not have interrupted hospice while they were doing what they do best, they are there to keep your loved one comfortable. Emily made my mom suffer by withholding medications prescribed. I don't understand and she should be held accountable. My last week with my mom was horrible and traumatizing watching her.

Very hard working Crew! They take care of you! ...just a little short staffed; not bad. I had a…read morevery good roommate Robert A. (Very Very Good Iced Sweet Tea and Scrambled Eggs; Food was Good overall) Joe K.

We had a terrible experience a few months ago - Adult Protective Services got involved and now the…read moreTBI is reviewing the case. I also filed a grievance against the facility with Medicare. It's sad that they used a pandemic to lock out loved ones and get away with elder abuse. The day we picked up my father in law, he was begging us to take him back to the hospital and it's a good thing we did. He had pneumonia from asphyxiation, he was dehydrated, and his BP was extremely low. They wheeled him out in a dirty vomit soaked gown and I was shocked by the way they just threw him in our vehicle. He didn't get a bath for 2 weeks. They didn't even help him remove the socks from the initial discharge from hospital - so he wore the same socks for 2 weeks. This resulted in a wound opening when his socks were finally removed in the ER. Avoid this facility!!!

How to review a rehab center? Ideally by the results and the ambiance…read more The results were not great. My dad was admitted in June--they thought he only needed to be here for 2 weeks, but after experiencing the place, we scrambled to get him out. My first impression of the ambiance--depressing. Bedraggled. Run down. The poor LPNs and techs here are spread too thinly. They seem harried and oppressed. My observation. Not drawn from comments from them. This tells me management is a serious issue here. Contrast this with Adams Place, where we eventually moved my dad---it was like night and day--a massive improvement. They don't seem organized here for maximum customer service when friends and family come a calling. The staff avert their eyes--as if concerned that I might interrupt them from their appointed rounds or worse from distracting them from attending to an emergency, catastrophe, or other deeply saddening dissipation, guiding a confused resident back to their darkened room. Lots of printed signs all over the place to remind folks that this is a weapons free facility (great) and that leaders need to smile (huh?). If you bring a loved one to be rehabilitated, by gum, stay on top of things. Come see them as much as you can. Talk to their nurses. Talk to the doctors. Understand the meds they are on. Understand their meal and therapy schedules. Bring them tasty things to eat--especially fruit, which glows like an unearthly gem in these halls. If they can't get up easily like my dad couldn't, get them in a wheel chair and roll them out for a stroll and a chat. Bring your life force and love to them every chance you get. And it sounds like I'm down on the staff. I am not. It takes a special person to do this work and I am in deep awe of anyone who chooses this as their life's work. My best friend from high school has been doing nursing home social work since we graduated from college. I have long admired the well spring of humanity that powers her in doing this deeply important work, the work of tending to people at all stages of brokenness. So, don't forget the folks who work here. Be kind. Learn their names. Talk to them. They have full lives outside of work just like you. They are doing important work to help folks who can't help themselves and you'll need them to squeeze out that extra bit of their humanity to help out your beloved human entrusted to their care. My dad sadly passed away not long after being moved from here to Adams Place. Had he passed here, it would have hung on me dark and heavy b/c this place was not ready to care for him and not ready to admit that they weren't equipped. I would not entrust my loved one to this place again. I may not have a choice, but given a choice, I would not do it.

Wonderful and pleasant staff. Great caring and personal communication with staff. It's a hospital…read moresetting and the food is the only negative issue

CHANGE! Very 1st impression was not good but, improvements were made!…read more Superior, kind, patient Staff! Very clean facility. I was supposed to be Transferred from Southern Hills Hospital to the BETHANY CENTER for CONTINUING PHYSICAL REHAB? -An AMBULANCE was Due to pick me up 46 Minutes Ago. No ambulance, no phone calls, no clue. I was already nervous and this is NOT HELPING. Very Disappointed. 02/24/26 @8:13PM

While I have never personally been a patient at Cumberland Heights, I have had the privilege of…read moreseeing the impact of this program firsthand. Over the years, I've watched several people come through Cumberland Heights and truly transform their lives--including a few people who are very close to me. Addiction affects so much more than the person struggling with it; it touches families, friendships, and entire communities. I've seen Cumberland Heights give people the tools, support, and foundation they needed to build a life in recovery, and I've watched those changes continue long after treatment ended.

Cumberland Heights has even around for 60 years treating individuals and families with substance…read moreuse and co occurring mental health disorders. I have several family members that are alumni and the staff are very passionate to help. The campuses are beautiful and peaceful. The care is top notch and quality for being in network is outmatched.

My mom came hear for rehab after a broken leg, do to a fall. I have had nothing but friendly staff,…read more They realy care about there patients. I would recommend a stay here.

When I entered the center, I could not walk or turn over without pain. I was distorted and very…read moredepressed. I wanted to go home but was not in any shape. I meet with Marcia the facility's manager. She was a life -saver and helped me get the answers to much need questions. She has not failed to be of assistance when I require of her. Like everything in life, there are pros and cons. I feel the pros out way the cons as far as the facility is concerned.