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    Branches Counseling Center

    5.0 (6 reviews)
    Closed 12:00 pm - 2:00 PM

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    Murfreesboro Rehabilitation Hospital

    Murfreesboro Rehabilitation Hospital

    1.7(60 reviews)
    2.9 mi

    Let me start by saying that the rehab part of the hospital was amazing for my father, who is 85…read moreyears old. The nightmare started when it was time to go home. I was sat down with a case worker (Lindsey) and a social worker (Laura Ann). I was told everything that would happen when he went home and that they were available to help if we had problems after leaving. The problems started immediately and I was never called to be told problems even existed. Everyone seemed to blame the insurance, but when I called the insurance, I was informed of what they needed. I called everyone that it pertained to including Lindsey, and was told by her I didn't know what I was talking about. And that because my father had already been discharged she wasn't responsible for helping me. Thank goodness I am capable of making phone calls to get to the bottom of things, because we now have the ball rolling, more than a week after he was discharged without home health or any of the therapies he needs. I won't post details, but I will say this hospital has a serious issue with follow up. Don't say you will help families after they leave and then just drop the ball. Maybe take a little time to listen to the families or even call them back when it's requested. I've been out of work for almost 4 weeks, caring for my beloved father when I was told I would have help with 48 hours of getting him home. I will say I loved his nurses and therapists. They were absolutely wonderful.

    There's not a 0 but my mother after staying for a few weeks almost died bc no one was competent…read moreenough to realize signs of sepsis. She was a paraplegic after MVA and the first day there, the staff attempted to stand her up and fell. I, myself, am medical and attempted to discuss my concerns with the doctors but no one was interested or cared one and she almost passed before we could get her transferred. Please do some research before considering your loved one.

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    Murfreesboro Rehabilitation Hospital
    Murfreesboro Rehabilitation Hospital
    Murfreesboro Rehabilitation Hospital

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    TrustPoint Hospital - Acadia Healthcare scandals Shaquena Jones is an abusive nurse. Please get her out of this facility.

    TrustPoint Hospital

    1.3(3 reviews)
    2.9 mi

    Abusive. Negligent. Cruel. You people disgust me. I was admitted in 2024. I don't understand how…read morethe nurses, techs, managers, or reception can sleep at night. You people are genuine, actual monsters. You denied us therapy, you denied us comfort, you denied us autonomy, you subjected us to infantilizing 'group' therapy (the whole group, from aggressively different backgrounds). - You ignored a girl having multiple seizures. - You ignored another woman having an asthma attack. - You ridiculed, made fun of, and manipulated all of us, but in my case an individual with C-PTSD and Autism Spectrum Disorder. You failed to get me ANY resources, you failed to notice ANY symptoms, you just shot me up with antipsychotics and left me to wander up and down the blank white hallways. That's all we would do every day, by the way! Walk up and down the hallways! That's it. We had to be each other's therapists. Everyone was trauma dumping (DANGEROUS) just sitting on the floors in the hallways, because we (age 18-24) didn't want to sit by the several significantly older patients who were so drugged (against their will) that they slept **all day**. I am serious, all day. They'd just sleep. In the chairs. All day. They'd barely wake for meals. That's abusive! Get them care! What on earth are we doing here? Why was an 18 year old girl with blatant severe DID and trauma being kept in the same room all day as patients who were being held in psychiatric care awaiting trial? That's not even the whole list. I refuse to relive this any longer by writing any more. You. People. Make. Me. Sick.

    I just want to say that the terrible treatment is documented in other reviews…read more I have already written a review. I just need to stress this place is HELL. It has been 6 months since I was there. I am still suffering from how I was treated. I think it must be PTSD. I am going to see a new doctor next week. I hope he can explain how I can move on. I have nightmares and my anxiety is much worse than when I came in. I guess all I can do is file some kind of complaint. Not with the hospital but with the government agency that gives the right to be in this business. Everything that is written in other reviews are 100% correct. Please do not bring anyone in your family here.

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    TrustPoint Hospital
    TrustPoint Hospital
    TrustPoint Hospital

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    Branches Counseling Center - c_and_mh - Updated May 2026

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