First class service from Thomson on this visit. Myself and…read moreAdam Y had spent a couple of weeks deciding where we should go on holiday this August and couldn't come up with any ideas within budget so we wandered around Bolton one day and picked up some brochures from various travel agents. Eventually we resorted back to the internet and just doing any old search with the main search being 'Adult only hotel' - we hate children. We found a 5* hotel within (almost) price budget on the Thomson website, but decided to go in-store to see if they could better it. Of we popped down to the late opening Thomson shop on the Fort shopping park on a Wednesday evening and we were warmly greeted by a young chap who happened to be the manager. He asked us to sit down and explain what we wanted. He searched and unfortunately the price his system was giving him was £250 more than the website. Not to worry he said, he would price match for us and even waiver the admin fee because he could. How nice! However, he was going away in two days so if we wanted it we would need to book with him before Friday to get this deal. We couldn't decide there and then so had a wander around the car park and came to the conclusion that we would only spend the next two days looking on the internet more and only coming back here. So we walked back in and booked it. The young man was very friendly and gave us advise on the resort and travel tips without being patronising as some travel agents can be. I would definitely recommend using Thomson, this one in particular.

I consider going into a shop to organise a holiday, to be a fairly redundant and old fashioned way…read moreof going about it. With the wealth of information and deals available online, travel agents on the high street have quickly been lost on my holiday planning radar. I am desperately wanting to visit Dubrovnik this Summer, with possibly a little jaunt down the Dalmatian Coast. Trying to book a trip with pleasant accommodation at the cheapest possible price is the aim, and I will go anywhere to achieve that! As a result, I am systematically working my way through online deals and shops in the city centre. At Flight Centre, the staff help you to tailor a holiday to suit your needs. For Dubrovnik, they only offered cruise packages, which does not interest me, but I was impressed with some of their other deals. There was a particular 10 night break to Bangkok that I was surreptitiously glancing at, for just over £500. Although the staff at Flight Centre were attentive and helpful, I remain unconvinced. I think I could still construct a separate flight and hotel itinerary at a better price. I did enjoy the life-size cardboard cut-out of a pilot in full dress however, magnificent!

The Flight Centre in Leeds city centre is located on Albion Street, over the road from First Choice…read moreTravel. The road is popular and hosts large stores like Argos, PC World and Waterstones so it does attract a lot of passing trade. The shop I have to say is a little boring looking compared to First Choice, as it is red, white and black, and not very compelling. The deals in the window are OK but personally I think First Choice offer better packages. The staff in the Flight Centre are very polite and friendly and not at all pushy. The shop is always very quiet when I pass and when I entered there were more staff than browsers which is not great - it makes you a little nervous as to how the shop is coping in the current economic slowdown. There are plenty of destinations offered by the Flight Centre by many different operators and all of them are ABTA protected which does give you a level of trust in them. They do short breaks, last minute deals, Ski, Sun and special events like the World Cup and Olympics so there is plenty to choose from. Prices are competitive but I don't think they are the cheapest in the area, my advice would be to shop around. All in all the Flight Centre is somewhere I would browse but am unlikely to purchase a holiday there unless it was an amazing deal. As it is I will keep window shopping.

Excellent service it's the first time I've used holiday hamster…read more My travel agent Hayley went above and beyond to help me, she gave me different options ,dates and prices nothing was to much for her .Booked a trip to Disney world and got a really good price better than what I found online after weeks of searching Will definitely use them again and highly recommend

We had been using the traditional airline/come travel agent and had booked a trip to Orlando, then…read morea friend suggested I try Martin and Hayley as they had been excellent. So i did. Not only did they save me a LOT of money over the other quote the service was super and far more detailed and helpful. They are now my travel agent of choice and I would not go anywhere else.