Absolutely appalling customer service and NOT ATOL protected. Please please AVOID!!!! Booked a 10…read morenights holiday to Turkey through Dewsbury Travel. Was told a few weeks later that flights are cancelled. he was unable to find an alternative without paying more. When asked if we can get a refund, he said he will charge us £50 admin fee. We challenged this as customer should not be liable to pay admin fee when we aren't the ones at fault. Upon arguing, he then said he will just go ahead and cancel the whole holiday "because its easier" these were his words!!! We were so disgusted at his behaviour and attitude and the fact that he is charging admin fee even though HE is the one who decided to cancel the rest of the holiday and not find an alternative. 2 weeks on, still no sign of a refund of £1700 - which we paid via bank transfer because he insisted an immediate payment when booking. Save your time, money and hassle and book with a reputable company!!!! PS - we have heard negative reviews about Dewsbury travel from many many other families.

Stay well away from them dont book! they cannot keep their promises or take any liability for…read morecancellation from their end and will make you pay for charges! cheap and scam! Book with a reputable company like Tui, just do it online at least your covered.

First Choice Travel is a travel agents located on Albion Street in Leeds city centre, one of the…read moremost popular streets, housing Waterstones, Argos and PC World. So it is well situated for passing trade. I often pop in for a brochure and the prices seem competitive and the staff very polite indeed, and not too pushy, as you can sometimes find in travel agents (especially in the current climate). The advertised late deals and offers in the windows look great especially if you are on a budget or if you can drop everything and go! Sadly I can't but I love looking at the deals, some of them are excellent. They offer a good range of destinations, packages (such as Disney) and even weekend breaks and city breaks. There is plenty to choose from and stay within your budget. They are a travel operator I trust and all their holidays are ABTA protected which after the XL fiasco is a very good assurance to have. I have yet to purchase a holiday from them but after going in, picking up some brochures and having a chat with them it is a high contender to be the place I purchase my forthcoming honeymoon from, so watch this space. I think the shop is well situated, fairly busy whenever we have passed, and the staff are very nice, so I will be happy to spend my money there. I will give it 4/5 for service so far.

The First Choice Travel shop on Albion Street is a great travel agents, one of my favourites, in…read morefact I have just booked a cruise through them. They are part of the Thomson group now so you are basically going into a Thomson travel agents when you go into a first choice. The staff are lovely and really responsive to what you are looking for. I found a cruise on their website and when I called up to book it they matched the online booking price saving me £100 and when they heard it was my honeymoon they made a note on the account to upgrade me if possible and put wine and flowers in our cabin! They are very friendly on the phone and the shop is very nice. I would say this is my favourite travel agents in Leeds and well worth a visit if you are looking for a bargain luxury holiday.