Quick reply to my first message in late April and then a drop off in their communication. Just…read morecalled the business number, sounds like a private one because someone just answered with "hello?" They weren't helpful and when I asked about getting scheduled the response was, "we are working on July." Again, just not helpful or service oriented. Seems like a case of having too much business now and not worried about building for the future. Just my opinion.

I've had Vern service my underground sprinklers for years, and I wouldn't have it any other way…read more Very easy to call and leave a voicemail requesting an appointment, usually a call back within a day to schedule. Pricing is fair and service is top notch!

Derek from Olathe Ryan Lawn came to service my lawn after a bad experience with another company. He…read morewas super professional, cared a lot about what he was doing, patient with my questions and all around great to work with. I would highly recommend Ryan based on Dereks service alone, very appreciative!

I just want to share what a GREAT experience I had with Ryan Lawn & Tree! On Monday morning, a…read morelarge tree limb fell from our silver maple onto our front yard. I called Ryan--as a new customer, on the recommendation of our neighbors--to see if they could take care of the limb and, if so, how quickly, and how much it might cost. I spoke with Cindy in reception. She was delightful!! She was kind and reassuring and took down all our information. She promised that someone would be able to stop by to give us a free estimate on the job (even if we weren't home) and would email us with the details. Within 2 hours, Jared (their arborist) knocked on our door. He was very professional, friendly and patient in answering all my questions. We talked about the cost estimate and, while he was there, I showed him the brush pile in our back yard that also needed to be hauled away. He was able to give me an estimate for the combined jobs and promised to expedite the scheduling once we formally approved the estimate. Jared was as good as his word; he sent us the estimate before the end of the day, and my husband and I talked about it and were able to send him our approval by the next afternoon (Tuesday). By 12:00 noon on Wednesday, the crew was at our home to take care of both the tree limb and the brush pile. They worked very efficiently, and within a few hours had both jobs done and completely cleaned up the areas. WOW!! From start to finish, the tree limb--and the brush pile--were completely taken care of, at a reasonable cost, by folks who were both incredibly friendly and great at their jobs. MANY thanks to everyone at Ryan--especially Cindy and Jared and the entire crew at our house--for taking SUCH good care of us!! We appreciate you!

Corbin Catt arrived at our home on time. We thought we had a relatively simple problem with our…read moreirrigation system. More problems than we thought. Corbin traced our problems which fixed all of our chronic issues. He answers his phone/texts, he arrives on time, and charges a fair fee. Very professional in his approach!

Corbin quickly resolved the scheduling issue and fixed my sprinkler valve today. I now highly…read morerecommend him.

I am EXTREMELY HAPPY with the services that Custom Lawn and Landscape have given…read more chat with GPT works great Manuel & Alex are friendly smiling every morning they come to cut my grass they listen to what I want and need I needed some one I can trust they came out two days after I some with someone on the phone I am very lucky that I have found them

They never responded. I'm disabled and very disappointed with their lack of response. I will…read morenot consider this business in the future

We've used Ryan for several years and been very happy with most of their services. We use them…read moreannually for lawn care and irrigation and they've been great for both of those. We've also used them for aeration and over seeding and been very happy with both of those. The only time they've missed the mark is with mole removal. We paid them for it in consecutive years and they were never able to solve the issue. We are going with someone else for the mole issue, but highly recommend them for the other services.

We built a brand new home in 2021. The dirt and field that we built on was former pasture…read more Our builder was amazing but the landscaping was something that we didn't discuss at length, and we certainly didn't know the right things to ask. So we got the typical sod rolled out before we closed on the house. Over time, the rocks and weeds over took our lawn, and we were left with a weed infested ugly lawn adorning our gorgeous modern farmhouse. We talked to several landscapers, many of them recommended, tearing out all of the green space and replacing it after replacing all the dirt. When Ryan's came out to talk to us, discussed their program where our lawn is pretreated for each season, and the lawn is treated for specific weeds or noxious grasses. At the end of the year, our grass is starting to grow back in, we do not have any weeds, including dandelions. We are confident that we saved our grass and avoided expensive re-working of the lawn. I wanted to leave a compliment specifically for the most recent treatment in December 2023. The technicians applied the granules and those are meant to treat the lawn and allow it to sleep for winter. This treatment prevents the early emerging bugs and yuck from spreading in the spring. I watched on my ring camera that they applied the granules all around our lot, but here's the special thing: they took the time to use a leaf blower and remove all the granules from our sidewalk and driveway. That is such amazing service! Not only does this prevent damage to our concrete, but it allows us to have clear sidewalks if we need to treat for snow and ice. That little detail is not something I would've thought of but it's something that I noticed and I want to think them for that extra effort! When they were done with the last treatment of this year, they made sure to let us know, and assured us that they would be back in the spring as we begin 2024 with a healthy lawn.

Sorry for the delay In posting this, we had work done by Lopez and his crew this past spring. A…read morelarge retaining wall and front border, then a tree removed at a later date. Not only was he the most competitive in pricing, by a landslide, but the service was top notch! He was very responsive in his replies and worked directly with us to ensure we were meeting the same goal. His crew were amazing! Working non-stop with the difficult challenges the job revealed. Hello, old hidden driveway:( So impressed with the final results. Lopez has definitely earned his save in my contacts as our new go-to guy.

I can't speak to their work,but I received a quote to cut down a tree and grind down the stump and…read morefix steps on our back deck and the quote was close to 6500.00 which we felt was exorbitant and when they called to see if we received the quote I told him that we're not going forward with it and then he said he would offer a deep discount!! Instead of playing games with pricing,I just told him that we weren't interested anymore. I mean, did he just want to see how much he could get and figured he would go down in price if we didn't go for it?? I wouldn't recommend this company for that reason!! He did come out quickly for the quote though.

In my experience, when everything goes well rarely do people provide feedback. Reviews are…read moregenerally negative. That is not the case here. We have been using this team for multiple years and have been very satisfied / no issues / all good. The gentleman that has been working with us for years has retired and a new tech came to our house to work on our sprinklers. It was not the best experience - in fairness he was early in his career (we have all been there). Long story but punchline is a water line burst in our basement while he was working on the sprinklers - I wasn't home - so my wife notified him that water was shooting everywhere - not good. Unfortunately - he did not know how to shut off the "main" had to call his supervisor. Precious time had been lost and several personal items in our basement were ruined. Not expensive things - sentimental things like pictures. I came home immediately and saw the mess and was appropriately upset. My wife and I were retrieving stuff / cleaning. We were told that a plumber needed to assess - his company is not (nor does it advertise to be) certified plumbers - they focus on irrigation. In the heat of the moment that did not make a difference to me - I was angry. Meanwhile - we secured an emergency plumber to come at 9:00p and it was going to be expensive. I was convinced the broken pipe was not a coincidence - that it had to be tied to the irrigation issue. I conversed with the Lawn team via email and said I hope the owner comes with an open mind tomorrow to help us get to some sort of common / good answer - and I will try to do the same. When the emergency plumber arrived - I didn't tell him the irrigation company or tech - I just said - "could he have caused this?". The plumber said "no - nothing he could have done would have caused this - the house is 15+ years old and parts wear out and he has seen this before - they just break". In fairness, he did say the tech should have known how to shut off the main as that would have mitigated much of the damage. Once the plumber completed the repairs I emailed the owner saying "he was right - it was not his tech - I apologize for so quickly assigning the blame". I said I do look forward to meeting him tomorrow as we still have a sprinkler head issue to resolve - but I do regret how quick I was to judge. This morning was parked outside of our house 5 minutes before the scheduled time. I met him on the front porch - we looked eye to eye - and he said "thank you for the update last night". It was sincere - I owned my own small business for many years. When things go wrong it is very stressful - and things will go wrong - people are not perfect / no one is. We reviewed the plumber's work and then he said lets get that sprinkler fixed. He did it himself - no one else there - just hand on shovel and in the mud. He then knocked to inform me that it was all done. I asked him "what do I owe you?" - and his answer was "nothing - you have been through enough the past 12 hours". Think about that - I attacked his business without incorrect assumptions - and he still took the high ground. One true thing in life - character is not revealed in good times - it is when things go South you wee what the person's character is. We shook hands - looked each other in the eye with mutual respect and everything has turned out fine. So my point in all of this - mistakes happen - but what I experienced today was an owner of a business doing the best he can to do the right thing. Respect for him. Of course I wish I never had to deal with the water leakage issue - but in some ways I am grateful. Glad to know there are good people out there and are fighting the good fight. What I experienced was that the owner was a fair and decent man - and we walked away on good terms. That seems like a rare thing in this world today - so it was really impactful to me - I saw what the man was made of / his actions when things went bad and I respect him for that. Thank you Jason. Michael

Fine for maintenance type things, but don't ask them to do the hard stuff - i.e. plumbing. Had a…read morevalve totally replaced by them last November and I have crews here doing some work and we're moving some sprinkler stations around, but this crew showed me inadequate/flimsy connections to the valve they replaced not a year ago. The landscaping crews turned it on just now and the water gushed out of the weak joint. I need it repaired now, so this crew is going have to do it. I've been using Lawn and Sprinkler Guys for basic maintenance for years, but I'm going to choose a more competent company for this type of work. I'm out over $500, plus the cost of repairs today, so be forewarned!

On time for their appointment, expedient in their service. Professional, polite young man!read more

Teacher's Irrigation did some work on the sprinkler system for the owners of a home we purchased…read more The work was done a month or so before we took possession. Shortly after closing there was a break and we had to shut off the water to the system. We had them come back out to fix the issue they were supposed to have fixed for the former owners and within 3 months it broke again. There was no way we were going to have them come out again. We called the irrigation company we used at our other house to fix things properly.