I had a horrible experience with their employees here over an apparent "Idle" policy. I did nothing…read morewrong, all I did was use their massage machine. :/

Buyers beware of financing with Conn's who contract with American First Finance LLC . When you…read moresign consumer rental-purchase agreement, After 90 day buy out option passes without notice this company will quadruple your the remaining balance. It is not plainly written in contract Conns management is aware of this practice whether they are now being transparent with customers is unknown. After you sign contract you no longer deal with Retailer you have to negotiate with Finance company.

If it wasn't for Shawn, as well as Sebastian helping me fix the situation that corporate couldn't!…read more I would have never shopped at Best Buy again. Shawn is a manager from an Albuquerque store Just helping out up there and took care of me like I was one of her personal customers. I was fortunate and lucky to have them. Thanks again, Shawn and Sebastian!

I drove past this Best Buy a few times, then. dropped by, initially just to use the bathroom…read moreactually, funnily enough -- they are one of the stores that have one, a rarity nowadays, sadly, but I digress. And then I thought -- why don't I shop here? They seem like they care about their customers. I used to drive to the Apple Store down in ABQ for all my Apple needs but I decided to check things out here and -- I got new Airpods Pro Max -- was cheaper than anywhere else, still wear them, that was maybe 6 months ago. Then I got an iPad for my mom, also got me a great price -- they do price matching too so I got a great price on it. I got the Best Buy Plus membership and card and that saved me a bunch of money as they have cheaper rates for members and cash back so I think I already paid for the price of the membership like 12 years ahead. Then I was looking for a Macbook Pro -- an important purchase -- and Nick helped and was so gracious and helpful in helping me find exactly what I needed at a terrific price. It was the perfect machine and I really appreciated how much time and attention was given to me. Then I also got myself a pair of the new Airpods Pro 4 -- it was also really great because first I thought I didn't need the noise cancellation -- but then after buying I realized that the Airpods with no noise cancellation didn't have Transparency Mode either. And while I rarely use Noise Cancelation, I very much need Transparency! Went and exchanged it the next day -- no problem at all. And also as a Plus Member I get 60 days of returns so it feels good that I can try stuff out and return if it doesn't work out. Every employee I encounter was very helpful and kind. So, yeah I'm customer for life -- it feels good to be able to try things out and deal with pleasant and trustworthy people who are trying to help you -- I bought 4 things here -- and every one of them was an unimaginably good deal that I can't imagine getting anywhere else. And I guess it's in the name -- Best Buy so it all connects. I've had my eye on a new washing machine/dryer next, I know where I'll coming for that. And when my veteran 8 year old TCL TV dies -- which it will probably never do! =) But, yeah, I had a great experience here and with getting great authentic advice, quality products, easy returns, and GREAT prices -- this can't be beat. Plus it's really nice to deal with someone local.

I would like to thank Daisy, Salvador and Craiag for giving me good customer service…read more They were friendly and very attentive. They deserve a raise.

We drive 2 hours to get to this home Depot. This time people kept sending us to the wrong aisle,…read moreand I had two elderly parents with me.. I finally met Joe in plumbing who was able to help me in hardware and paint. After the people in these departments failed to do so. A big shout out to Joe in plumbing for helping my parents and I in finding what we need.

Builders Source has been very good to work with - we recently purchased a new dual fuel range and…read morebuilt in fridge which required electrical and plumbing mods to fit the new appliances. During the modifications time frame, they gave us a new loaner fridge free of charge. The service so far has been excellent and we are hopeful the new appliances qualify will match! They just finished installation today.

We have ordered from this place for years, in fact in 2012, when we built our home, we had them…read moresupply every appliance. Great prices and service, great install too. Recently we ordered a Washer and Dryer and a bit later Microwave. Skip the big box stores, these folks are local and they take pride in their service and installs. Plus it is nearly impossible to beat the prices. The showroom is gorgeous. If you have an idea of what you want, the web site works really well.

What's happened to Bed, Bath and Beyond? I haven't shopped there for years but I have recently…read moremoved and I am in the process of furnishing my new home. Today they had almost exactly what I wanted. Almost exactly is as good you can get from merchants these days and that started long before Corvid. When I entered the store, I stopped at the front to ask directions. I waited almost ten minutes while one of the staff completed what sounded like a personal cell phone call. When she finished, she looked past me and waved forward another customer who was ready to check out. I interrupted that by asking my question. The staffer was not pleased but did direct me to the department I was seeking. In a few minutes, I returned to the checkout with $100+ worth of merchandise. Another clerk asked if I would like a 20% discount in exchange for my phone number and email address. $20+ seemed a fair exchange. When I got my receipt, the discount was only $6. When I questioned that, the clerk informed me that the discount was only on one item. Her tone was condescending with the implication that I should have understood that. I am home now and there is already a call on my answering machine and two messages in my email. For $6 I have invited them to invade my privacy. However, for $14, they have lost my business forever.

This has got to be the WORST BB&B I have ever been to (and that's including both coasts)! The…read moreemployees are the rudest, dumbest, most disrespectful people I've ever encountered!! They don't know about their own products, they interrupt customers, and get openly angry when you ask them where a product is located!! It was so horrible, I actually had to leave the store! In conclusion, treatment like this towards prospective customers- or even towards other people, in general- was NOT something I grew up with. It may be a chain store, but it appears that that doesn't guarantee a professional attitude and/or service. Therefore, I HIGHLY recommend taking your business elsewhere.

I live in Arizona but my parents live in a retirement community in Santa Fe. They have been having…read moretrouble with their Maytag not draining during the spin cycle. I called around to several places and most of them were less than enthusiastic about handling the problem. Allan's Appliance Repair stepped up to the plate and knocked it out of the park. They arrived at my folks house a few hours after I called them, quickly diagnosed the problem and resolved it the same day. They didn't add on extra fees and charged a reasonable price to boot. I will certainly keep their number handy to call the next time my parents have a need for them.

The guys came to my house, charged me $90 for an assessment, had me spend $100+ for the part of my…read morewashing machine they said had to be replaced, and completely ghosted me when the part came and it was time to come back to my house to reinstall. They even confirmed a date to come back to my house and never showed, and have now left me on read after multiple attempts to get in contact with them. Do not recommend unless you don't care about reliability.

When my fridge stopped working, the options were to have it fixed or buy a new one. At over $3,000,…read morethis fridge is not cheap, so I decided to get it repaired. After a few calls, only Premier answered my call and to my amazement, Premier scheduled a tech to come the very next day. The technician arrived on time and when asked, told me of his extensive experience fixing over 1000 refrigerators! It was costly to repair, but far less than a new one. The service tech had all the parts needed and handled the job in an extremely professional manner, and now my fridge runs like new. Call Premier Appliance. I was glad I found them.

Technician claimed warranty had expired when in fact, Subzero confirmed fridge was warrantied for…read moreanother year. Office/scheduling follow up was oddly delayed, resorting to text msgs rather than calling me back. Promised to schedule repair and didn't do anything. This business is sketchy. Thankfully, I called Subzero and am now using an authorized repair shop.

I've mixed feelings here. This should be a one star because it's taken this store since Oct of last…read moreyear to STILL NOT COMPLETE OUR FLOORING JOB..,yea you heard right! That's goin on close to 7-months folks...ridiculous...the contracted flooring company they use is the ONLY ONE IN TOWN?! And have been to our place 6-7 times always short on this or that always needing to order more on and on and on...am I in purgatorial Hell?! Sure feels that way, esp after spending 6K on floors...nope won't have these jokers handling a big job like that again and believe me, our place needs just about everything so good job there Lowes! Way to lose clients.. Then I think maybe I should give 3-stars for the couple of folks who actually go outta their way to help like today in the garden center:) But then the cashier Veronica in returns who was so nasty because we didn't have a receipt for some flooring glue their installers never used and actually put her hand up and said "I can't do nothing for you" yea, double negative and everything...nice

Would give less than one star if I could!!!!!…read more My experience with Lowe's has been absolutely unacceptable from beginning to end!!!!! Our refrigerator was delivered damaged more than a month ago. The following week, it took over two hours just to reach someone and arrange a replacement. We selected a different, less-expensive model, but the associate never confirmed the correct product and apparently never completed the replacement order or delivery request. My wife and I then spent another two hours trying to reach someone. We finally connected with a call-center representative who was extremely helpful, but all he could do was leave notes asking the local store to correct the problem. The correct refrigerator was eventually ordered and scheduled for delivery--but nobody informed me. I received no phone call, text, or email, despite being a Lowe's Plus member. I learned about the Tuesday delivery only after calling during my lunch break and driving to the store. I normally schedule deliveries on weekends because of work, but I was told I would have to take time off because Lowe's scheduled it for a weekday without consulting me. I spoke with manager Lester Close, explained everything Lowe's had put us through, and asked him to call after the refrigerator was delivered so we could discuss an appropriate resolution. He assured me he would call the following day. The refrigerator was delivered last Tuesday, and that call never came. I have now spent another week trying to reach him, including more than two additional hours on the phone. I have been hung up on multiple times and have received no meaningful assistance from the local store. To make matters worse, I purchased an extended warranty for the original refrigerator. I was still charged for that warranty even though I did not receive one for the replacement refrigerator. This has involved a damaged appliance, multiple ordering failures, an unannounced weekday delivery, hours upon hours on hold, repeated disconnections, an unfulfilled promise from management, and an unresolved warranty charge. The call-center representative was the only person who made a genuine effort to help. Lowe's needs to contact me, correct the warranty issue, and provide appropriate compensation for the extensive time, inconvenience, and missed work its failures have caused. Being a Lowe's Plus member clearly did not result in better communication or service. I would strongly caution others against purchasing a major appliance from this location.

Unfortunately, we are from out-of-state otherwise, we would go back regularly, playwear, dishes,…read moreand other kitchen items were in great condition for great prices! we stopped by hoping to buy some stoneware or local pottery, unfortunately, their selection was limited for those. But they had literally dozens of sets of beautiful plateware, formal china, and tea sets - in addition to many other kinds of items.

Great store with a wonderful cause. So happy I finally got over to Kitchenality's thirft store. So…read moremuch to see. I made 4 laps around the shelves discovering what I overlooked. (My motto has always been you can never have too much kitchen stuff!!) Found Christmas gifts and a few things for me. In particular I found a wire container shaped like an egg. I asked what it was which started a guessing game with staff and other customers. Of course I had to buy it (only $3). Came home, Google image search revealed its for turkey stuffing. I don't cook stuffing that way but I know I'll find a creative use for it. Helpful and friendly staff. Great inventory nicely organized. I can't wait to go back and explore the store's inventory some more!

A workman chipped a tile mural in the kitchen and I wanted to find paint to cover it up. I took a…read morepicture of the chip to match the color, but after that I was stumped. After entering the store, a very friendly and knowledgeable worker did not just answer my question as to where I could find the paint, but he also took me there, showed me the paint I would need to withstand cleaning, told me what prep work I needed to do, then walked me back to the checkout counter. For sure, I will go back!