Great place in Jackson, Al for automotive work. Have had oil change several times and noticed that…read morethey also do authomotive work. The current place I have used is backed up tremendously and sometimes days waiting to get work done. While I have trusted my current business very much I wanted to try out Penzoil Lube Center due to their efficient work on oil changes. We had a family vacation planned for the mountains in North Carolina and wanted brakes to be in top shape. You know going around some of the mountains, going downhill, etc...you dont need faulty brakes. The current brakes have some age but not alot of use so I at least needed them checked out. Upon calling I learn I can bring the car in and have it back by lunch. So off I go. After dropping the car off and being gone a little over an hour I get a call from them. Expecting the worse and hoping for the best I brace my self. The owner informs me the brakes are in good shape and I will not have a problem going 4 to 5 thousand more miles. I inform him of the mountain trip and he still is good with the current condition of the brakes. Didnt try to do any add on work or anything like that. This day and time it can be hard to find an honest reptuble auto repair shop. But here in Jackson we now have two places to go for automotive needs.

I was greeted with a great attitude and a smile when I stopped to get a tire patched. They got me…read morein and my tire fixed and back on the road in less than an hour. Friendly people. Good prices. Fast service. I couldn't ask for better!!

DO NOT BUY a car from here. I am a disabled veteran and they helped me, so I thought. I was right…read moreon the line of getting a new car and had to take a loan for the down payment as I was working with them. They helped me get in a car took my large downpayment and everything was great for about 50 days. A 14000 dollar car worked 51 days and the entire electrical traction control system went out. Come to find out its a preexsisting fault that was cleared. After contacting the very supposedly NICE sales team their answer was "it was sold as is you were offered the extended warranty you didnt take it all we can do is refer you to service would you like me to connect you" I quote. So as a multi million dollar buisness they rob a Disabled Veteran who they knew was barely feeding his family took all the money they could and knowingly sold me a car that was faulty, then tried to extort more money from me in the service dept. Like seriously what is wrong with this story. I am definitely contacting a lawyer I will keep the review up as things go

I called about getting a Leveling Kit installed on my New 2024 F250 King Ranch. The parts guy told…read moreme the price but had to ask the manager if they could do it since I already purchased the leveling kit. Same Brand as Ford uses. I double checked with the parts guy. Manager said they could install the kit but since I didn't get it from them it was going to be over $900 instead of $600 and some change. I declined. To me that's money hungry and immoral To charge more cause the person didn't buy the kit from them! I will never try to do business with this Dealershio again!

Great turn around and very consistent. He has been servicing our trucks and equipment for the last…read more8 months. Prices are very reasonable.

I'm from Texas and was having some issues with my f150 ac system that i recently had replaced... I…read morebrought in my truck just hoping for a diagnosis and maybe setup and appointment later... they were above and beyond very knowledgeable technician/owner he had diagnosed my issues in probably under 20 min. Fixed the check engine light and as far as the ac he did not fix it because it's under warranty at the shop I got work done in Texas.. which saved me lots of money. If u live here and need a good mechanic or if ur traveling and have trouble I recommend this shop!

Nice and clean store. The clerk wasn't very talkative, but that is ok…read more Certainly would stop here again

I hit a deer and it messed the front end of my vehicle up considerably. Frank's made it look brand…read morenew again! And, although the insurance company pressured them to use after-market parts, they refused and got all new parts from manufacturer.They gave us top service! We will definitely use them again if we need body work!!

We were stranded in Thomasville AL recently, having difficulty arranging road side service from our…read moreinsurance company. We called Christopher's service and were greeted by the most helpful person. He made the arrangements to get a tow truck to us shortly. The driver, Roy was most helpful, had us loaded and delivered us and our vehicle to Spanish Fort, AL. Chris was kind, helpful, expedient and courteous making all the arrangements we needed with a "smile in his voice." Southern courtesy in its finest. If we ever need his service again, we will call him for sure.