Awesome practice. One of the best-run facilities I've been to. I have been seeing Bonnie Hermans…read morefor years. She is kind, patient and puts me at ease. She chats with you about everyday things to help you relax. Her exams are painless and efficient. She's the only person to not cause me extreme cramps from the pelvic. She rocks and I will continue to see her for as long as she practices. I cannot say enough good things about her, and the administrative staff are great as well. That is really rare in my experiences with medical offices. See Bonnie if you're looking for a new practice! I like this location, can't speak to the staff at the Schenectady office as I've never been to that one.

I recently switched to Dr. Mondragon and would enthusiastically recommend her. Having had previous…read morebad experiences with my OB/GYN, I was referred to Dr. Mondragon by someone that has been seeing her for 20 years. I am happy that everything turned out even better than I expected. I am thrilled to have found a new OB/GYN, one that treats me with compassion and courtesy. I am a veteran, and sometimes veterans do need a little extra care due to PTSD. I would encourage anyone who has had a previous bad experience to give Dr. Mondragon a try.

I have gone here for years and never had a bad experience. Everyone is incredibly friendly from the…read moretime you walk in the door. Tamara and Justine were personable and really made me feel comfortable throughout the entire appointment. I will be requesting Justine at my next visit!

I absolutely love this Obgyn they really help you out…read more The only thing I have bad to say about dr lee is that he makes people wait way to long I under stand people have many questions but you can't spend an hr with one person and make other people wait almost 2 hrs before they get in to see you they do have other things that they have to do in a day. Buthe is a very good dr!

I've been going to Myrtle Street since I was 13. They were my OBs during my first pregnancy and my…read morecurrent pregnancy and I have nothing but great things so say about them. Being pregnant is a scary thing especially when you're a first time mom but they make everything easier. I'm never waiting longer than 10 mins for my appointment, they are very accommodating with schedules, always greeted with a smile and never left in the dark about anything. If I have any questions or concerns a nurse calls me back within the hour or I can email them through the patient portal and am usually contacted within the hour. I highly recommend them.

I came here for my prenatal care and to deliver at the main hospital and felt compelled to write a…read morereview. Every single individual I worked with throughout my pregnancy all the way to labor and delivery were simply excellent. The doctors, nurses, and staff were as compassionate as can be and seemed to truly care about my well-being. Also, they were very supportive of all decisions and non-judgmental. I knew I was in good hands for 9 months. My L&D experience was amazing because of the team. They are the kindest humans ever and made a nerve-wracking experience surprisingly easy.

Lots of chairs in the waiting room, TV's tuned to the local news. Friendly helpful check in people,…read morenice and professional nurses and doctors.

To Dr. Elaine Cheon-Lee, patients are just a source of money. She doesn't care about your health…read moreconcerns. Don't ask questions during your annual checkup. If you do she will charge extra. That's what happened to me. After Dr. Cheon-Lee did a quick routine examination, I asked her a question: Is there anything I should know or be aware of about entering menopause? I made it clear I am not interested in hormone replacement therapy (HRT) because of its side effects. I wanted to know if I should consider a bone density test or perhaps taking supplements. The doctor recommended a couple of OTC supplements and then brought up HRT. She started badgering me about trying a cream that she assured me has minimal side effects. I finally gave up and said OK just to get out of there. To my surprise I received a $130 bill for an "office visit". This was in addition to the $188 my insurance company paid for my annual women's health exam. When I reached out to Dr. Cheon-Lee I was told the hormone replacement therapy was not part of annual visit; therefore I was charged for an additional visit. She agreed the bill was unexpected and acknowledged I wasn't informed in advance there would be a charge. This came after I repeatedly told her I wasn't interested in HRT given its side effects for women with a medical history like mine. So CareNet patients, be wary about asking your doctor questions without also asking what it will cost for an answer. If you receive an unexpected charge, don't waste your time reaching out to your doctor or trying to discuss the issue with the management team. No one cares about patient satisfaction. Your concerns will be ignored. I filed a complaint with my insurance company, which said it will keep Dr. Cheon-Lee on its radar. I will pay this bogus bill, so it doesn't affect my credit report. But CareNet has gone downhill as shown by the number of 1-star reviews it now receives. My advice: Skip this place and go somewhere with honest doctors who listen to and care about their patients.

Absolutely awful. Felt ignored and like I was bothering the doctor I saw today who finally got to…read moreme after 40 minutes of waiting. Waste of time and money.

don't go there they ask you to say what's going on then tell u that's too much. i thought drs n…read morenurses heard it all ..don't edit my health its not yours its mine i care about my health. they do not ive seen 3 or 4 different obgyns there. the theme is they never do comprehensive. they barely touched me n all of them.said i was healthy. lie they lied right to my face with a smile. do not go there if you have a problem they might not be able to take care of it. with this attitude they have it could be life or death

I just had my exam and had the PA Haley Decker. She was kind and professional. If I see her all…read morethe time, that is fine by me.

This is how this physician reacts when you decide to go somewhere else because they can not…read moreschedule you for an appointment until 2020. Not my fault they are short handed and kept making excuses in regard to scheduling. And... they send the letter certified mail for me to sign. Notice the date, it came today, over one month later. Smh

I have had many doctors in the past three decades and this one stands out. Dr. Sossner has been my…read moreOBGYN since 2018 when I moved to Albany. She is a very caring, knowledgeable, and competent physician who takes the time to discuss any questions I have on any topic. I have complete confidence in her advice and highly recommend her.