Low Yelp ratings for TSA at the Omaha airport and I completely understand. This morning was a positive experience and it was due to new TSA employees working the early morning shift and they were friendly as well as helpful. I hope this trend continues here at OMA. read more

Gas lighting at its finest! KRDU (and others) hasn't made anyone remove their hats, belts, or shoes for their TSA security lines over a year. Hence they flow 85% faster! And that's for all lines. Moreover, 45 minutes for a 100 ft person line for security clearing is deplorable at best. Perhaps if they gave the line that had the fewest people lining up for it, that being TSA Pre Check, to have their luggage scan on the slowest (oldest) scanning machine possible, that might remedy the situation. But instead they gave the quickest or newest machine for the line that has the fewest scans. OMG! Is Omaha where all the misfits in TSA get deployed? TSA is the weakest link at an otherwise well managed airport. I'm sure that the travelers that are leaving Omaha are reminded by the KOMA TSA why they are leaving - in hopes not to return. read more

Looks like this must be a training facility for the local penitentiary. Give me a break folks this isn't rocket science - throw your stuff in a bin, walk thru a scanamatron, and leave. I didn't need some angry aggressive woman yelling at me to put my laptop back in my bag cause this is a "special" line! Easy lady, call the Marines and see if they'll take you back. read more

I have only gone through TSA here once, that being said I had absolutely no issues and everyone was kind to me. I went through the evil cancer machine just fine after removing all my items and they wished me a good day. Pretty simple. Florida on the other hand.. don't get me started! Ps... I thought this was common knowledge but if you refuse the machine, you are going to get the pat down, it's the rule kind of all over the country. It isn't just for OMA. I intend to do more flying next year, so if this changes I'll be sure to let yo know! read more

I have traveled 3 times in my life by plane, and will never do it again, they can pretty much do what they want to you, they treat you like garbage, and ruined our vacation stole our stuff, all hidden under the fear of people who think they need protection. I am surprised that the horrible treatment by the tsa and rude airport staff hasn't hurt the tourism industry more. Businesses and folks with little choice, I guess, get stuck having to continue to deal with these fools. They cause way more harm than they fix. I take my money away from Businesses that don't act correctly, To some, this has become a normal for them, Like being treated like crap is the reason we choose to spend our money on travel. Of course, they aren't going to say much. We literally let them hire thugs to hurt us if we don't fall in line. Always drove for vacation anyway, 3 times flying in 53 years, and let me tell you that what is going on at the airport isn't normal, and people are way too accepting of treatment like that. Singled out twice and patted down like a criminal over some sand off of a beach, how embarrassing. Total discrimination because of what I look like. I bring sand back from every beach we travel to as a souvenir and coming back from Puerto Vallarta no one made a big deal about my dumb sand and shells, but for some reason these turds at Sacremento think I am trying to smuggle evil sand from California to Omaha. A couple thousand dollars blown to be treated like this, what a waste of my vacation. read more

Disclaimer: The TSA will always start at 1-star and claw their way up with me. Holy post-9/11 world, Batman... did I just give 4 stars to the TSA? This might be the highest rating a unit of the TSA will ever get from me. Aside from the fact that the TSA is a governmental travesty and an affront to civil liberties, the folks working at Omaha Airport (or Eppley Airfield to you locals) are outstanding at their jobs. They might even like their jobs, and it shows. I have a love/hate relationship with the TSA, and these people made me smile, and even had me LOLing (the guy working the lines was cracking jokes left and right), all the while being fast and efficient (not that there's many flights out of OMA, but it still counts for something). Oh, and they actually enforced their policies correctly, so if you follow them you'll be ok. If only all TSA units were like this, the traveling public might forget about the whole travesty/affront part of things. read more

The agents poorly trained or not on par with other airports. I have had several elderly patients needlessly detained . One missed pre board SWA could not negotiate aisle !! Agents unaware braces ,appliances ,pacemakers had on several occasions according to my patients call supervisor to explain how to do procedures. Common sense total lacking in dealing with disabled, a real sad thing for so many when training or better quality personal would beg for attention . Thank you for considering this as a help to our Senior Citizens ! read more

It's the TSA, probably the second most hated government employees in the country. As far as TSA goes the Eppley Airfield folks are about as good as it gets. The agent who looked at my drivers license really took her job seriously. She looked at it and then looked at me several times. I didn't feel as if I was violated too bad when I passed through the metal detectors. Once I was past the screening point, I did not encounter a single terrorist. Thanks for keeping me and my country safe TSA!! read more

Me: "You cut the zippers off my suitcase." TSA: "You can't lock your suitcase. We had to cut the lock off to get inside." Me: "There wasn't a lock on the suitcase. You just cut the zippers off." What a waste. read more

Security is getting worse. Noticeably less staffing. Was stopped in a pre-check line for an "alarm." They apparently never saw a Garmin holder. Took 35 minutes from the time they announced "bag check" to the time I was patted down. For a Garmin holder. Same guy every time. Pathetic. read more

Of all the airports I've flown, from Los Angeles, to New York, Tokyo, Frankfurt, Washington D.C., etc, Omaha's airport security is the rudest and most abrupt I've ever encountered. Taking your job seriously as a Transportation Security Agent is understandable, but the overall power trip attitude and admonishing older passengers for not putting their liquids in a bag or the dish is disgraceful and unacceptable. Common courtesy should be used, I do not know what makes the Omaha TSA's feel the need to be jerks. And by the way, TSA's, you don't even work in an International Airport, and granted, there is always a security risk, but your demeanor of scare tactic as trying to get the public to take you seriously is just annoying and getting rather old. read more

I am an 85 year old lady. While I have become accustomed, especially at the Tampa Airport, to getting "special"screening treatment ,I am appalled at the treatment of my checked luggage at the OMAHA AIRPORT. My 21" red bag, that could pass for a carry on, never passes through the Omaha Airport without being opened for inspection. I would love to know what attracts the TS agents to my suitcase. That aside, my recent experience has left me angry and distrustful of the TS agents in Omaha. I pack my suitcase very carefully and neatly. Imagine my surprise on arriving at my Barcelona hotel to find not only was my bag again opened for inspection, but it was in complete disorder. I have 3 small zippered bags that I put my medicine, cosmetics and sundries in. They were all opened AND left open so that the contents spilled all over the luggage, including an opened bottle of magnesium pills. I had a brand new dress jacket that I had very carefully packed so it would not wrinkle and it was crushed in the corner of the suitcase. This behavior by any TS Agent is unacceptable and manifests complete disrespect for the traveler. read more

The TSA in Omaha seems to be totally above the law. My wife had two ear rings and a gold and diamond wedding ring of her mothers stolen from her carry on bag at the security checkpoint. We even had the name of the person who stole it. They waited three weeks before letting us know they have no employee that would do anything like that. The articles were zipped in a pouch inside the bag, then it was zipped tight. The only time the bag was opened from the time we left the house till we reached our destination was when the person at the check point watched the xray of it and snatched the bag up and rumaged thru it !! Wonder where they went to ?? We brought it to their attention as soon as we arrived at our room and unpacked our belongings. They couldn't have cared less. And since it's the TSA the local police have no authority over them. Can't even make out a report, Isn't that just perfect. They are free to steal from the public at will and can not be held accountable. This is a disgrace, to say the least. read more