Brian H. I have used…read moreFirst Class Travel for many years, and Donna always comes through. She recently helped me get rebooked after Alaska Airlines cancelled my flight on short notice, and worked diligently to get my refund, instead of a credit. Excellent service.!

The Best! Knowledgeable, efficient, easy to work with! Donna will answer all questions! Friendly…read moreand good natured!

Ready to explore? A little too busy to research and plan every aspect of your trip? Don't know…read morewhere to go or what you will like? Ask Ros! I just had Ros plan an 11 day trip for my girlfriend and I in Bali. The trip was life changing to say the least! My girlfriend and I are extremely busy business professionals and had no time to research and plan a vacation halfway around the world. After some recommendations from close friends, I contacted Ros. From there, the entire aspect of planning was seamless. She got to know what both my girlfriend and I liked, when we wanted to visit Bali, and our budget. She arranged our air travel, travel insurance, accommodations, activities, and recommended sights to see. This trip would have not been possible without her. The reason I say this is because I would have never taken the time out of my busy life to put such care and research into traveling."Not having the time" is not longer and excuse, people! I will continue to recommend Ros to my friends as they did to me. Here's to the next adventure...

I contacted Ros, and other travel agents, as I started to plan my honeymoon. I have decided not to…read moreuse a travel agent, but Ros has consistently impressed me. She responded to my inquiry during a family emergency of hers. I offered to reschedule but she insisted, because "I love my job". She had read my inquiry in more detail than other agents. She understood my needs and desires better than others, especially my desire to not need luxury services aimed at a different kind of client. After more discussion, she realized I had done more research than a typical client. She said it would be unethical business practice to offer to help. Even after that, she has been very communicative with tips for having a good trip. She already knows I am not giving her money, but she is still being responsive and very helpful. That's great customer service.

the best customer service!! in and out in 5 minutes versus the awful dreaded DMV!!!…read more glenn greeted us and was super welcoming and friendly and Brian helped us with 3 separate transactions and was the best!! saved us money too. Get in here while you can.

Their towing service was and is great. On time. Very thorough very productive very professional…read morevery personable very knowledgeable and very careful.

We hired Joseph for a guys night out. He drove us around for about 9 hours visiting different…read morecasinos in San Diego and then drove us all back home. Very professional, clean and safe vehicle, friendly. We had a great time and will definitely book him again.

Professional, very customer service oriented, pleasant, safe , clean vehicle and prompt. I need not…read moreto say anymore , we are now new clients of Joe from this day forward. Joe thank you very much for providing exemplary service. Fitzpatrick's family.

regular GUY reviews... Pacific Terrace Hotel (Pacific Beach,…read moreSan Diego, CA) Family Suite, Room 122, 6 nights 550 ft2 2 Queens, 1 Sofa/Bed, Patio Cost: $$$ ($600 - $999 / night) */* Final SCORE: 4.55 Last Thoughts: Pacific Terrace Hotel was an excellent (and not cheap) base for an amazing Pacific beach vacation */* */ The Room... (4/5) Bathroom: Clean, lots of towels Toilet and shower in separate room from vanity Dual sinks but limited electrical outlets Plenty of counter space Enclosed shower with rain head; No tub regular GUY's daughter reports: "I really liked the shower" The Beds: Beds were on the softer side; Linens were clean and fresh; I was comfortable Sofa Bed: regular GUY's daughter reports: "The sofa bed was ok I guess" Extra Features: Convenient outlets and USB ports built into side table and desk Ceiling fans Kitchenette: Coffee maker (think there was free coffee pods but didn't use), mini fridge, microwave, toaster (rare thing) First night there was a couple bottles of Evian with a complimentary label on them... there were more bottles after that but without a complimentary label so we didn't drink those (I could have asked the front desk if they were free but didn't) There's a Ralph's and 7-Eleven walking distance for stocking the mini fridge Layout: Lots of space; 2 separate rooms; bathroom in the bedroom; kitchenette in the living room; 2 TVs Dedicated desk space Outdoor Space: Patio, 4 chairs and a small table, comfortable seating, heavy furniture No other guests could see us but people walking by could Style: Lots of woodwork (headboards, blinds, even ceiling in vanity area) Open all the blinds to bring in light View: I knew that family suites were on the first floor, side of building, with partial ocean view. Our room was closest to the boardwalk, with a nice view; people walking by did look at me on the patio !-------- LIGHT Alerts! Bedroom had a decent amount of light in the morning with the wood blinds to the patio closed NOISE Alerts! We could hear boisterous neighbors across the hall Patio furniture is heavy; we could hear neighbors dragging it around --------! */ *... Activities... (-/5) There was a fire show thing by the pool the day we arrived but we couldn't make it I think you can arrange a room massage but we didn't do it Amenities... (5/5) No resort fee We used the hotel's free beach towels, chairs and umbrella (ask front desk), think they have boogie boards and bikes Small gift shop with nice selection Fitness Center... (4/5) Accessed via the garage; Small, maybe 4-5 people max regular GUY's son reports: "Pretty ok, especially if I'm the only one in there" Grub... (4/5) Terrace Café is available for breakfast, brunch & dinner (food a little fancy) Many food options short walk to Mission Blvd and Crystal Pier Location... (5/5) Amazing sunset view Short walk to Crystal Pier, shops along Mission Blvd, Garnet Ave, Pacific Beach and Mission Beach The hotel sits on a bluff above pacific beach; to get to the beach: directly north is a ramp down to the beach; directly south are stairs down to the beach - may be an issue if you have mobility concerns Parking... (5/5) Valet $45 / night. You can self park. Secure underground parking lot. It's not a secret - you will pay (a lot) for parking anywhere near the beach so plan on paying or finding parking on your own Pool... (5/5) Heated, nice size, great view, poolside service, plenty of towels Guest rooms facing west can see the pool; people walking by can see the pool Seating is first come, no cabana rentals, seating a little tight Random... (4.5/5) Laundry room (on the garage level), didn't use but good to know Elevators were slow Safety... (4/5) The neighborhood and walk along the beach were safe. Occasional unhoused people. *Teenage daughter walk around the area alone? No Staff & Service... (5/5) Front desk always attentive and friendly Valet and bellhop fast, friendly and efficient Cleaning was always in our room rather late (between 3-5) Check-in (room was ready when we arrived at 3pm) and check-out had no issues No Billing issues ...*

This hotel was super conveniently located right on the boardwalk in Pacific Beach, it was perfect…read morefor me. I paid an arm and a leg for the room but it was absolutely massive and I had sliding glass doors directly onto my own private patio which was right next to the pool overlooking the ocean, it was really incredible despite how outdated the room felt, somehow the size of the room made it more modern and it felt clean. The people at the front desk were young, fun, outgoing, really friendly and I appreciated that. They told me about some happy hour they were having later in the day and I felt very welcome here unlike other hotels I stayed at in the San Diego area. The bathroom was huge in my room, very weird vibe, like felt cabin-like, I don't know how else to explain it, but it was spacious, big countertop by the sink plenty of room to get ready. The coffee bar had an enormous countertop which was great for keeping all of my things, huge mirrors everywhere too. The bed was really comfortable, again great view outside, awesome staff. It was so nice to be able to walk the boardwalk and pop back in here whenever I needed to grab something or use the restroom. Walking distance to everything. Highly recommend, I would definitely stay here again. But I probably won't because the cost is INSANE. Sorry but it is. Also housekeeping found my jewelry box loaded with jewelry and returned it to the front desk who subsequently shipped it back to my house for me. For a charge of course but I do appreciate the honesty of the staff that goes a long long way! Thank you!!

AAA has been our insurance company for years. This office is always busy, yet manage to tend to…read moreyour needs in a timely manner. I especially appreciate their DMV services.

AAA insurance company is so disappointing. I have been a customer of theirs for over 25 years. My…read moreauto policy car insurance has just gone up $300 for the year. I have low mileage, not a new car, no tickets or accidents for at least 20 years. It's too bad they have no sense of doing the right thing for their customers.