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    Trust Realty One

    3.4 (30 reviews)
    Closed 9:00 am - 3:30 pm

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    Ask the Community - Trust Realty One

    Review Highlights - Trust Realty One

    I am currently enrolled in Trust Realty One's sales person pre-licensing course, and I could not be happier.

    Mentioned in 2 reviews

    Read more highlights

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    Coldwell Banker Residential Brokerage

    Coldwell Banker Residential Brokerage

    (4 reviews)

    Working with Eleanor Reilly was the best decision I made during my divorce process...which lasted…read moreover 4 years. Eleanor did a written assessment of our marital home TWICE, possibly as early as 2019 and again in 2020 or 2021, since the market had changed so much between assessments in the years between. She was great to work with, so I also worked with her to find my new home. We spent a LOT of quality time on weekend morning at open houses together over the years and Eleanor was always professional, warm, friendly, and witty. She's the kind of person you wish was family. I always appreciated her honesty--she was not trying to push sales as some realtors do...she pointed out concerns with homes we toured so I would be aware of the liability involved...this was SO appreciated as a single mother with two kids. When I had to bring my son with me at one point to look at some homes, she actually brought snacks for him and was so lovely in engaging him. He had a great time...and what 11 year old boy loves touring homes on a Saturday morning? ;-) It was really touching--Eleanor is such a "people person"...she could connect with ANYONE! The market was wild when I was looking for houses--and Eleanor put in 3 offers for me that weren't accepted, and then a 4th that *was* accepted but the deal fell through after the home inspection, when I had a change of heart based on the report and rapport with the seller. If I put myself in her shoes, I would have been seriously frustrated with me at that point and wondered if my client was serious about making a home purchase after all. Thankfully, I bought the next place I made an offer on...ironically, the least expensive of the houses I put offers in on. When you work with Eleanor, you get platinum service and care, whether you're buying an inexpensive condo (as I ultimately did) or a bigger house that will yield a much larger commission. With the change in the market, I ultimately bought a condo worth $250K less than some of the other properties (including single family homes) I had previously looked at, and there was zero change in Eleanor's investment at any point in the process. Eleanor's dedication stood out all the more in contrast to the seller's agent during my purchase process. Quite often, I felt like Eleanor was doing *her* job too. When the seller's agent failed to get the radon canisters for so long that it almost compromised our closing date, Eleanor was lamenting that she would have taken care of them for the seller's agent, if only she'd let her know it would be an issue...and I'm sure Eleanor would have! That's Eleanor! Eleanor goes the extra mile (and then some) for her client. When I'm ready to sell, I know who I'm going to call!

    I cannot speak about the office as a whole, so this is a review specifically for their agent, Jan…read moreDolan. We bought a house that was listed by Jan several years ago. After dealing with a series of incompetent and sleazy real estate agents (one of whom outright lied to us about where a house's property line ran), I cannot state how much of a joy it was to finally be dealing with Jan without it sounding like hyperbole. Through every step of the process, every detail was properly communicated, every appointment was kept on time, and she was pleasant to deal with throughout the whole process. After we purchased the house she even gave us a watercolor painting of the house which she painted herself. And this was in a situation where Jan was working for the seller, not us, the buyer. More recently, I sought out some advice as much I should spend on a kitchen remodel. She gave her advice freely, and it was comprehensive and useful as well. If you are looking for a real estate agent in Needham I would highly, highly recommend that you go with Jan.

    Barkan Management - Client: New England Residential Community

    Barkan Management

    (45 reviews)

    Barkan Management appears to be some very incompetent personnel managing properties, responding to…read moreemails in haphazard manners without even reading the emails! Maybe they know that individual owners' opinions of them won't affect their employment much since the building might have been hiring them for years already! Didn't even know businesses hiring incompetent personnel like these are still surviving in today's world--but if interested in experiencing what home owners consistently call incompetent fools, look no further than the personnel at Barkan Management!

    I am posting this review regarding Barkan Management Company's corporate handling of a serious…read morehealth and habitability complaint at their property Naubuc Green Apartments in Glastonbury, CT. This is not a minor complaint. This is a documented, ongoing failure to protect the health and safety of an elderly disabled tenant in federally assisted housing. My mother is a 69-year-old Section 8 tenant at Naubuc Green who has been unable to safely and comfortably occupy her apartment for over a month. The air quality in her unit has been dangerously elevated -- sustained high VOC levels and elevated particulate matter recorded by continuous monitoring over several weeks, coinciding with a persistent chemical odor particularly in the evenings. My mother experiences cough, throat and nose irritation, headaches, dizziness, and difficulty breathing every time she is inside the unit. Her symptoms consistently improve when she leaves. She has hypothyroidism, which makes her significantly more vulnerable to chemical exposure. She is 69 years old and on a fixed income. Here is exactly how Barkan Management handled this at every level: On March 25, 2026, property manager McKenzie Corcoran committed in writing: 'I'm in contact with BluSky just waiting for a date and time when they can come out, I'll keep you posted.' No new information emerged after that email. Nothing changed. That commitment was silently retracted with no explanation given. When pressed on why BlueSky was cancelled, management claimed BlueSky does not perform this type of air quality testing. I called BlueSky directly. They confirmed they absolutely do perform this type of inspection -- they assess the situation on site and coordinate third party laboratory testing as needed. Management's claim was factually false. On April 6, 2026, Laura J. Waldrop -- Senior Vice President of Barkan Management Company -- personally put the following in writing: 'We will not have your apartment tested for VOCs, by BluSky or any other similar company... Until you can produce this information, we will not do our own testing or transfer you to another unit.' The Senior Vice President of this company personally decided, in writing, that a 69-year-old disabled tenant in federally assisted housing would not have her air tested and would not receive a unit transfer -- regardless of the documented evidence or ongoing symptoms. She then recommended that my 69-year-old mother on a fixed income hire and pay for her own certified air quality engineer out of pocket. My mother pays rent every month to Barkan Management to live in their property. It is management's legal obligation to provide habitable conditions -- not the tenant's financial responsibility to prove her own home is unsafe. That a Senior Vice President would make this recommendation to an elderly Section 8 tenant is unconscionable. The full pattern of failures by Barkan Management: -- Refused to conduct any professional air quality testing despite weeks of documented evidence and ongoing physical symptoms -- Committed in writing to a BlueSky inspection then retracted it without explanation -- Made a false claim that BlueSky cannot perform this type of testing -- Conducted only visual walkthroughs and declared everything fine -- despite VOCs being odorless and completely undetectable without equipment -- Denied every request for a unit transfer despite over a month of displacement -- Offered no temporary accommodation and no reimbursement -- Ignored formal written requests for weeks at a time -- Used procedural technicalities to avoid engaging with documented concerns -- Told an elderly tenant on a fixed income to pay for testing themselves Property manager McKenzie Corcoran became confrontational with my mother during an in-person meeting -- raising her voice and dismissively asking 'What smell, Jolanta?' before repeatedly telling her 'I don't know what you're going to do, Jolanta.' The first statement dismisses the problem entirely. The second implicitly acknowledges it. My 69-year-old mother left that meeting feeling intimidated and afraid. This is how Barkan Management treats elderly tenants raising legitimate health and safety concerns. This property receives federal HUD funding and is designated specifically for elderly and disabled residents -- among the most vulnerable people in our community. Barkan Management's corporate leadership, up to and including the Senior Vice President, made a deliberate decision to leave a sick elderly woman without safe housing rather than fulfill their most basic obligations as a landlord. I have a complete paper trail -- emails with dates and names, VOC and particulate matter data, medical records, and management's own written responses. Every claim in this review is documented. I will be pursuing all available remedies including regulatory complaints, HUD complaints, and legal action.

    Amo Realty - Boston City Properties

    Amo Realty - Boston City Properties

    (96 reviews)

    I've been living in Boston for almost 10 years and when it came time to find my next place, Clovis…read moreAlves helped me quickly find the perfect unit. The process was so easy and straightforward. He was very attentive, personable, and took the time to carefully listen to what I needed, and then suggested a few units - he was right on. It was everything I wanted. I really felt like he took the time to really listen and shared his knowledge of the different available options. I had reached out a bit early and as soon as units became available, he took the initiative to follow up with me to schedule a time. It was a wonderful experience and I highly recommend him if you're looking for your next home! You want someone who cares, is knowledgeable and has your best interest in mind.

    I had a true Dis pleasure working with ((((((Laurent Plaisimond))))))…read more from Boston city properties- Use at your Own RISK!!! Very very pushy habits, I experienced such a Hostile experience with this agency- very shady very sketchy, as I'm prepared to launch an ethics code with board of realtors against these dishonorable company! From day one, they pushed and pressured my Agent to obtain keys *****earlier to avoid obtaining prior****** to the Long holiday weekend The priority shifted to convenience on behalf of the NEW prospective tenants, vs the existent occupants- and the landlord needs The focus was to Get Keys as Promptly as possible, BY pass any essential details in between in a very highly dysfunctional approach Laurent Had a Nerve to ASK for the *****Commission check PRIOR to even having his clients move in***** He figured to obtain keys fast, and get Paid RAPIDLY prior to the 1st of September which he knows is (((((Prohibitive and also UN lawful)))) Above all, he was aggressive on the phone when I informed him, his boss would be briefed on the subject matter and valid warranted feedback would be posted on Google, Yelp and Zillow Laurent created a NIGHTMARE experience to the old occupants, and to my broker who had an awful experience with Laurent as well

    The Hamilton Company - Someone sleeping in hallway

    The Hamilton Company

    (173 reviews)

    Allston/Brighton

    Do not rent an apartment managed by the Hamilton Company…read more They never respond to emails or maintenance requests. Our CO detector was broken for days with no repair. There is frequent late-night noise that management does nothing about. There was even a large fire in the trash area, and no one ever investigated the cause. When it snows, there is little to no effort to clear the roads within the property. Overall, management is unresponsive and neglectful. DO NOT RENT WITH THE HAMILTON COMPANY. They will take literally 15 days to respond to any message. What a garbage.

    One of the worst places I've ever stayed & definitely not worth what we paid…read more ONLY PRO was the location - a double edge sword. Centered in a great area HOWEVER - CONs would be the location as well. Directly across the street is a homeless shelter and we got to enjoy a ton of arguing and fights at all times of the night and early morning. Lots of ambulances and every morning between 6:30-6:45 AM. we woke up to construction right outside the bedroom window. The building is poorly insulated and you get to hear everything. Hope you're not a light sleeper! DAY 1 the bathroom flooded due to the toilet not operating/flushing properly. The maintenance guy who came to look at it just put the lid on top of it and walked away. DAY 2 another maintenance guy came who admitted he was not a plumber so I helped him. Showed him the toilet needs a trip lever and a float for the flapper chain, which is on the instructions that is directly underneath the lid of every Kohler toilet. He swapped the trip lever and quickly left so we had to assume it was fixed. That would be a big NO. I adjusted the fill valve to the proper height. I bent the new trip lever so that it would work since it was the wrong one. Adjusted the flapper chain and made it so it will flush just have to hold the trip lever down the whole time. I alerted the property manager, they said they would send out another person. DAY 3 an older disgruntled man shows up, he was arrogant, condescending,and extremely rude. Making comments about me being a plumber longer than me and not knowing what I'm doing, even though the directions for the toilet are directly under the lid and I showed them that. He continue to insult me even though he was incorrect so I told him to go ahead and leave. I called management asked them to have a supervisor or someone important to give me a call about the way I was treated and crickets. They were supposed to send me the check in instructions. They didn't. I called and left several messages. I texted the phone number several times. For an entire hour I got no response. I walked into one of the buildings where the address was supposed to be and that building's desk person knew exactly who I was supposed to talk to and ended up getting me a hold of somebody right away. They completely ignored me, but this guy had a different number for them. They misplaced my info & online info form so I had to do that again. They falsely advertised this place. They gave us an address in between 2 buildings. They have over 200 pictures online and 3 of them belong to this crappy condo and of course they only put the best pictures of this dump online. This condo is subpar, it's got lipstick on the pig. It needs a serious renovation, a lot of things don't work correctly or at all. This place is gross and the management is absolutely horrible.

    Beth Regan - Compass - I am here to help you with  all of your real estate needs!

    Beth Regan - Compass

    (2 reviews)

    Beth was great to work with on the sale of our home. She gave us great advice on how to prepare the…read morehouse for sale and gave us a very thorough market analysis which aided in deciding on the right asking price. Her pricing and overall sale strategy was perfect as we ended up with multiple offers over asking! In addition she helped us find exactly what we were looking for in our next home. She expertly negotiated the sale of our house and the purchase of our new home. She was responsive to all of our questions and concerns from the beginning of the process to the end!. I absolutely recommend Beth Regan as a realtor you can rely on and trust to work hard for you and get the job done whether you are buying or selling real estate.

    We met Beth Regan more than a year ago looking for the house in Boston vicinity. Beth was highly…read morerecomended to us by one of our coworkers, who had a relationship with her over a few real estate transactions. We have never met any real estate agent like Beth. Beth is very professional, exceptionally knowledgable, very well connected, courteous, and will always stand on your side. We felt that it was not just a job for her, it was much more. Beth was determined to find a perfect house for us even if it meant foregoing the projects she invested a lot of time in and when we were ready to give up she was very supportive and helpful. Beth is very knowledgable of the area and local builders, which we got connected to. We finally built our dream house out of state and Beth was always there to watch over the process while we were not there, which was a very tedious and time consuming work. Beth is one of few people I would recommend without a hesitation and with great respect. We have never met any real estate agent like Beth.

    Melanie Gundersheim - Gundersheim Group Real Estate

    Melanie Gundersheim - Gundersheim Group Real Estate

    (24 reviews)

    South Boston

    Melanie is the best and was truly the best resource for my husband and I when navigating the ins…read moreand outs of purchasing our home, especially as first-time homebuyers! We had so many moments when we could've put in an offer, or we could've settled for less, but Melanie did not allow that to happen. With her expertise and her ability to just fully understand what we truly wanted, she was able to give us advice that was thoughtful and she would not let us settle for less than what we wanted! Even when we had questions or any concerns, Melanie was super responsive and made us feel like we were her only clients, even though we know this is far from true. She really helped guide us through the whole home buying process and made sure we felt 100% comfortable before moving forward in the process. She helped us get our offer accepted on a home where she could tell that we could really picture ourselves, and 4 months in, my husband and I couldn't be happier living in our new home!

    I would highly recommend Melanie to anyone looking for a realtor in the Boston area! I was…read moreexpecting the home buying process to be complicated and stressful, but Melanie was there through all of it, and I closed on my first home this week. She's responsive to questions, knowledgeable (and happy to share that knowledge), and reliable. Beyond that, she was easy to talk to, kind, and fun to be around. It can be difficult to place your trust in someone with a big milestone like purchasing a home. Melanie is definitely someone you can trust to make the process easier and more transparent.

    Trust Realty One - realestateagents - Updated May 2026

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