I cancelled my business with TruScape today after they called the weeding job in the photos complete and said that the 1.73 man-hours they spent was "5x the expected time without charging more as a courtesy to me". They plan 20 minutes for a full home weeding of landscaping bed job that they walked the property to quote out?
Not to mention my Ring doorbell sent me an alert when it picked up the crew walking the job after it was "done" saying "that looks like sh*t" and shrugging and walking off the job.
Icing the cake is the fact that they damaged my sidewalk, failed to return to fix it for 2 weeks and left it still marked from their mower stating they think the rain will get it eventually & they shattered my landscape lighting.
They don't communicate, they showed up unscheduled and without contacting me first and in other instances, skipped portions of the job altogether(like a lawn mowing on 9/8 that wasn't done)
All this and the owner says he considers the matter to be resolved as is without financially offsetting that I need to rent a pressure washer to remove the stains they left on the sidewalk and replace my lights read more