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    TruMark Roofing

    5.0 (1 review)
    Open 8:00 am - 8:00 pm

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    5 years ago

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    Buckhead Roofing

    Buckhead Roofing

    (9 reviews)

    Top notch customer service. Their price was a little higher than other quotes but the customer…read moreservice made it worth it.

    Complaint Against Buckhead Roofing I hired Buckhead Roofing…read moreto replace my roof and financed the project through Goodleap Finance. The work began on Thursday, July 3rd, when their crew arrived around 11:00 AM. Later that day, one of the crew members informed me that the employee who measured my roof had done so incorrectly, and they were running out of shingles. I was told more shingles would need to be ordered, and they would return Monday, July 7th to complete the job. On July 7th, James, the Buckhead Roofing representative I had been working with, returned with one roofer to continue the work. I was unable to inspect the roof immediately, but within a day or two I noticed a clear difference in the color of the shingles between the portion completed on 7/3 and the portion completed on 7/7. I immediately texted James about the issue. He acknowledged the problem and stated that more shingles would be ordered and a crew would be sent to correct it. Despite this, no correction has been made. Weeks later, an inspector hired by Buckhead arrived at my home. When I showed him the roof and the texts from James confirming the work was not complete, the inspector expressed frustration, saying he had driven over 6 hours from South Carolina for an inspection that could not be completed on an unfinished roof. He left without performing the inspection. I then contacted Goodleap Finance to ensure they had not released funds for an incomplete project. They informed me that Buckhead had already submitted a letter of completion. I explained that I had written proof from James himself that the work was not finished. Goodleap has since attempted multiple times to contact Buckhead Roofing with no success. As of today, I am left with a roof that looks patchy and unprofessional despite paying $17,000 for this replacement. I am not seeking anything for free; I only want the roof corrected to the standard I paid for. If Buckhead Roofing continues to ignore this matter, my next step will be pursuing legal action with an attorney. This situation has caused unnecessary stress, wasted time, and a roof that does not meet reasonable standards of quality.

    Wii Care Plus

    Wii Care Plus

    (2 reviews)

    Very quick service, accurate and gave options. Did not feel pressured. Would recommend.read more

    Jeremy Horton, the proprietor, was sent to my house by another contractor to undertake widening of…read moremy driveway. Our home has a small built-on garage with a car port adjacent. The car port had a slanted surface, and its offset from the driveway made it tricky to enter. I wished to be able to drive my Forester straight in and straight out. Jeremy and I considered several alternatives and came up with a plan. He dug out the slanted area to level the surface and cut back a small hillside that rose toward my neighbor. To hold the soil in place, he created a pressure-treated wood bulkhead against the hillside to maintain this modification in place. He then planted decorative grasses on the dirt slope to hold the soil together. On the new surface he packed gravel stones in place of concrete, to save on cost. Throughout he was most cheerful and accommodating, explaining everything he did to insure my understanding. I was pleased enough that I later asked him to build a pergola that my wife and I wished to have behind our house, attached to the rear of the garage, to provide a shady place to sit outdoors. Jeremy came up with a plan at a reasonable price, deposited the materials needed within a very few days, and then showed up with a most competent crew to construct this shelter. It was perfect, exactly what we wanted. It is sturdy, attached to the rear of the garage and resting on solid timbers. It has a metal roof and an effective draining system. It can easily withstand a gale force wind. We have furnished the space and are very pleased. Wii Care+ is a most reliable, responsive, and efficient contractor, capable of taking on numerous projects. He is generous with occasional extras and does not rest until his client is fully satisfied. Whatever you'd like to build, ask him to bid on it and he will perform to your complete satisfaction.

    TruMark Roofing - roofing - Updated May 2026

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