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    Truist

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Truist

    Personal banking

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    9 months ago

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    Delta Community Credit Union

    Delta Community Credit Union

    (164 reviews)

    Great, friendly customer service reps but once I had to leave town on business for an extended…read moreperiod and had challenges accessing my account, they were unable to help. What should have been an easy transaction took hours to try to resolve and ended with the account being closed. I even tried to reopen the account or start a new one, which should be an easy fix in the 21st century - Not for Delta. Nice people, too hard to navigate services while out of town. Not for people on the go.

    while I've never been to this particular location, my review is for Delta Community Credit Union as…read morea company in a whole. I have been a member for nearly 10 years and up until 2026 I never had any issues. Since 2026, my account has been affected by fraudulent activity 3-4 times, with the most recent being 4/21/26. on this particular scam, my online account was hacked, they used Zelle to send themselves money 15x and changed my password. I called customer service on 4/22/26 once I realized it was a scam and I couldn't get into my account. I was instructed by a manager to go into a branch, close my old accounts, open new accounts, fill out a form explaining everything and wait for the investigation. on 4/29/26 the investigation was completed and it said it was found to be fraudulent and the charges were returned. However, my Zelle account was not reinstated. I called customer support on 4/30/26 spoke to the manager of the Zelle department who said and I quote, "it was your fault the account was compromised and it we didn't see anything that showed that the transactions were fraudulent but we took a loss and gave you your money back. as a result it's to risky to reinstate your Zelle." Um, excuse me? how is it my fault that someone hacked into my account, changed my password essentially locking me out of my account, and sent themselves money via Zelle. yet I gave no permission then did everything YALL told me to do then refuse me a service you offer to every other member regardless of safety risk. And if there was no fraudulent activity found, why did I get a refund and why did the investigation say there wasn't? I conduct business through Zelle and without access to Zelle this makes my account absolutely pointless! I will close my accounts AGAIN and find a bank that actually values it's customers.

    PNC Bank

    PNC Bank

    (9 reviews)

    FIRST AND FOREMOST... HOW BAD IS THIS COMPANY? I tried to send them this information. They told…read moreme... in 2026... I had to send them a letter via US MAIL. If that does not scream antiquated and outdated I don t know what does. They dont have a place to send a complaint. They dont have an EMAIL ADDRESS to email complaints. Can you believe that? Any way... here goes. Please Close the branch at Greenbrier now! Thats a tough sentence to open a letter with but I have lived in the area for 4 years. I have yet to receive even average service there. The people who work there are consistently rude. They treat everyone that walks through the door like a suspect. And when it comes to service they seem bent on offering a DIS SERVICE to the community. I went in 2/3/3036 around 10:30 AM. I had a very simple request. "Can I get a counter check." That was it. Nothing major. Something that could have been handled in minutes. The girl as the receptionist desk looked at me as if she had never heard of the "concept" of a counter check. Then a portly back guy around 30 came out and she asked him if she should send me two the teller of not. He said no that I had to sit and wait for a personal banker. There was already several people waiting in front of me. Based on previous visits I knew it would be a while before I saw a banker. When the receptionist asked me to be seated I told her I would head to another location. She said the next location was in Morrow which was about 20-25 minutes away. I told her I would take my chances with the ride as opposed to staying at that location. After arriving at Morrow I spoke to the receptionist who advised me to just go toy the teller window and I was in and out in 3 minutes. On the way home I stopped by a Krogers. There was a PNC location in the store. It's 5 minutes away from the branch at Greenbrier Mall. If you guys want a branch that make people look at your brand with disgust--then keep branches like this open. Because this branch is a cancer.

    the first time ever coming to this bank, I came to make a deposit. I was seen immediately by the…read moreassociate. Few mins later, I got an airdrop to my phone. It was one of the security guards who worked there trying to talk to me while he was on the clock. I didn't feel comfortable how he went about it so I blocked his number. A few days later, his girlfriend or whoever to him contacted me and asked me if her man (the security guard tried to talk to me at the bank) I can't make this up! So I blocked her number too! This place is very unprofessional and I'm scared to do business at all with this company. I decided to close my accounts after that experience

    Truist - banks - Updated May 2026

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