This is a great bank. I have nothing but great experiences with them. They are very…read moreaccommodating.

Love Wings!!! The staff is so helpful for all financial needs. They really give you a personal…read moreone on one service and they not only remember my name because I'm there a couple times a month but they remember my husband whose there once every six months.

This banks customer service is awful. You have to get in line in the drive theu and sit 30 minutes…read moreto and hour before you are waited on. This happened to me at East point location also. Horrible customer service.

After being a customer at another bank for quite some time, I made the switch to Wells Fargo today…read more The customer service was wonderfully cheerful, and I had the great good fortune to be able to open my accounts with Ms. Lisyah Owens-Lavista; absolutely the best banking experience I've had in quite a long while. She was charming, professional, and gave me all the information I needed to plan my financial business with them. (And she kept her sense of humor!) Wells Fargo and Ms. Owens-Lavista won me over, no doubt about it. Excellent customer service, reasonable rates, and quicker than it's competitors. Already glad to be here.

Today is 3/6/2026 and I am highly concerned about being asked, while trying to deposit a check at…read morethe drive thru teller around 1:00 p.m. to give my card and pin number directly to the teller to process my deposit. We all know pin numbers are NEVER to be shared, so I decided against depositing the check, and left the branch as this experience made me feel like I was going to be a possible victim of breach and fraud by way of a scam from an actual drive thru bank teller.

Why tf can't I get money out till 8am? This is so crazy it's my money and I needed it by 6am but…read morecan't go into the building to use the atm till 8.

Very professional and understanding company hopefully they fix another banks mistake I never known…read morea bank to open accounts wrong info for a person and play I spy in a store in wrong section smh but doing unprofessional have a off look

Horrible. No drive through. Stood in line for 20 minutes for a transaction. Only two tellers at…read more9:30 am.

Better to send checks here by mail than to visit most locations in person! I just needed to use…read moreBank of America for a couple months. The locations within a 100 mile radius are few and far between. And BOA has recently starting closing many branches too. Over 100 planned closures. I wasted better part of my day driving hours and no one was around to accept the check because it was over 200k. This worked much better.

Starr B, who I think must be the manager, was friendly and knowledgeable. She took care of business…read moreissues for my husband and also myself. Though this location has a lackluster atmosphere the service today was great.

Terrible! I was thrown out of the bank by customer service Associate Ronald Orismo and 2 other…read moreemployees, because he insisted that a single-member-llc needs an 'employee identification number' and I kept telling him that the IRS regards it as a pass-through-entity, if there's only 1 member. He refused to call someone to clear it up, just got 2 other guys to come to his office to tell me to leave. He's clearly not educated enough to deal with these kinds of situations. And has too fragile an ego to ask someone else to clarify things. Fortunately, I calmed down enough to call the Moreland branch and spoke to Aris Cochran, who knew the rules and did open my account (Was due to a small refund check that was sent to my business name, so I couldn't cash and had to have an account in that name.)

3 Stars for the Company as I had to call 3 different people to receive my Paid off letter…read more The first 2 customer service reps lied and said they could not send me my letter as it was computer-generated, my account will not reflect paid off for another 10 days. I called back again and I reached Emily B.! She immediately found my letter, emailed it, and stayed on the phone with me to verify I received it! A MILLION Stars for Emily B! I hope your manager is reading this as you should be given a raise.

This company is a joke.. Ill attach a pic of being denied for a credit score of 849, after I…read morealready bought what I was getting............. Yup. Let that sink in for a min............. Rip off company. SCAM!!!!!!!!!!!!!!!

Still crappy. If customer service was water, this place would be the Sahara Desert…read more I came in here for a notary endorsement at 12:05pm and got jerked around to come back in 30 minutes because the one notary on duty was the only teller working the line and the other notary was at lunch. Came back at 1:00pm and the one notary on duty had appointments for the rest of the day. At least a 30 minute way (no guarantees). I left and will no longer be conducting business here. Terrible.

I mean there is nothing extraordinary about this bank. It is your average neighborhood Bank. They…read morehave a security officer on duty during open hours which is always comforting. The staff are relatively friendly. I mainly use the ATM though. The entrances are a bit tricky for this bank so keep an eye out for that as their are a lot of one way streets surrounding it. There are multiple ATMs outside and the inside is usually staffed well enough. There's not much else to say because a bank is a bank is a bank really. It's not as nice as some banks I've been to but it's not in really poor shape either. If you need to do a bank run, this one will get the job done

This review is for Natasha White at the Douglasville branch. I wanted to personally thank her for…read moreeverything she did to help get my loan buyout resolved. There were several challenges along the way, and the process was becoming increasingly frustrating. Her level of follow-up completely turned that experience around for me. In fact, she was the ONLY associate that did follow up from Delta after dealing with two other associates over the last few weeks. She stayed on top of everything, kept me informed, followed through when she said she would, and made me feel like resolving my issue actually mattered to her. That kind of service is rare, and I didn't want it to go unrecognized. I truly appreciate how hard she worked to get this across the finish line. She made what had become a difficult experience end on a very positive note. Thank you again, Natasha. You absolutely deserve the praise!

I have a business account with DCCU. Why is there a limit on account to account transfers? Every…read moretime I try to do a transfer (to another DCCU account); the transfer fails. Then I have to call in and every time I get a different reason why it fails. I had to call twice to get my transfer limit raised (and it still doesn't work). This last time I was told the other account had a limit on receiving money transfers. What other bank do you know has limits on account to account transfers for business accounts? This is ridiculous. And not one customer representative can help!

Worst service I've ever had at a bank. My husband and I own two businesses totaling 4 accounts at…read morePNC. 2 personal accounts and two business accounts. We are moving our accounts today and closing them at PNC. I highly suggest to not bank here.

FIRST AND FOREMOST... HOW BAD IS THIS COMPANY? I tried to send them this information. They told…read moreme... in 2026... I had to send them a letter via US MAIL. If that does not scream antiquated and outdated I don t know what does. They dont have a place to send a complaint. They dont have an EMAIL ADDRESS to email complaints. Can you believe that? Any way... here goes. Please Close the branch at Greenbrier now! Thats a tough sentence to open a letter with but I have lived in the area for 4 years. I have yet to receive even average service there. The people who work there are consistently rude. They treat everyone that walks through the door like a suspect. And when it comes to service they seem bent on offering a DIS SERVICE to the community. I went in 2/3/3036 around 10:30 AM. I had a very simple request. "Can I get a counter check." That was it. Nothing major. Something that could have been handled in minutes. The girl as the receptionist desk looked at me as if she had never heard of the "concept" of a counter check. Then a portly back guy around 30 came out and she asked him if she should send me two the teller of not. He said no that I had to sit and wait for a personal banker. There was already several people waiting in front of me. Based on previous visits I knew it would be a while before I saw a banker. When the receptionist asked me to be seated I told her I would head to another location. She said the next location was in Morrow which was about 20-25 minutes away. I told her I would take my chances with the ride as opposed to staying at that location. After arriving at Morrow I spoke to the receptionist who advised me to just go toy the teller window and I was in and out in 3 minutes. On the way home I stopped by a Krogers. There was a PNC location in the store. It's 5 minutes away from the branch at Greenbrier Mall. If you guys want a branch that make people look at your brand with disgust--then keep branches like this open. Because this branch is a cancer.