This is a great bank. I have nothing but great experiences with them. They are very…read moreaccommodating.

Love Wings!!! The staff is so helpful for all financial needs. They really give you a personal…read moreone on one service and they not only remember my name because I'm there a couple times a month but they remember my husband whose there once every six months.

This banks customer service is awful. You have to get in line in the drive theu and sit 30 minutes…read moreto and hour before you are waited on. This happened to me at East point location also. Horrible customer service.

After being a customer at another bank for quite some time, I made the switch to Wells Fargo today…read more The customer service was wonderfully cheerful, and I had the great good fortune to be able to open my accounts with Ms. Lisyah Owens-Lavista; absolutely the best banking experience I've had in quite a long while. She was charming, professional, and gave me all the information I needed to plan my financial business with them. (And she kept her sense of humor!) Wells Fargo and Ms. Owens-Lavista won me over, no doubt about it. Excellent customer service, reasonable rates, and quicker than it's competitors. Already glad to be here.

Today is 3/6/2026 and I am highly concerned about being asked, while trying to deposit a check at…read morethe drive thru teller around 1:00 p.m. to give my card and pin number directly to the teller to process my deposit. We all know pin numbers are NEVER to be shared, so I decided against depositing the check, and left the branch as this experience made me feel like I was going to be a possible victim of breach and fraud by way of a scam from an actual drive thru bank teller.

Why tf can't I get money out till 8am? This is so crazy it's my money and I needed it by 6am but…read morecan't go into the building to use the atm till 8.

Terrible customer service, communication of how to keep your accounts and etc.! If you all knew…read morethat I wouldn't be able to close my business account today, why have me make a deposit and sit and wait for a representative to close my account? I am beyond disappointed in the financial communication of BOA and it's representatives! I called and asked yesterday and spoke with 3 different representatives about the process in closing my account! I have no working debit card and paid over $140 in fees for you all to tell me I have to wait for pending transactions to post, knowing you will continue to charge me fees for upcoming transactions I cannot deposit due to issues ON YOUR END!! RIDICULOUS!!!! As a small business I suggest you take business elsewhere, when there are issues on their site or with your products/ services they take NO responsibility!!!

Very professional and understanding company hopefully they fix another banks mistake I never known…read morea bank to open accounts wrong info for a person and play I spy in a store in wrong section smh but doing unprofessional have a off look

Better to send checks here by mail than to visit most locations in person! I just needed to use…read moreBank of America for a couple months. The locations within a 100 mile radius are few and far between. And BOA has recently starting closing many branches too. Over 100 planned closures. I wasted better part of my day driving hours and no one was around to accept the check because it was over 200k. This worked much better.

Starr B, who I think must be the manager, was friendly and knowledgeable. She took care of business…read moreissues for my husband and also myself. Though this location has a lackluster atmosphere the service today was great.

Terrible! I was thrown out of the bank by customer service Associate Ronald Orismo and 2 other…read moreemployees, because he insisted that a single-member-llc needs an 'employee identification number' and I kept telling him that the IRS regards it as a pass-through-entity, if there's only 1 member. He refused to call someone to clear it up, just got 2 other guys to come to his office to tell me to leave. He's clearly not educated enough to deal with these kinds of situations. And has too fragile an ego to ask someone else to clarify things. Fortunately, I calmed down enough to call the Moreland branch and spoke to Aris Cochran, who knew the rules and did open my account (Was due to a small refund check that was sent to my business name, so I couldn't cash and had to have an account in that name.)

3 Stars for the Company as I had to call 3 different people to receive my Paid off letter…read more The first 2 customer service reps lied and said they could not send me my letter as it was computer-generated, my account will not reflect paid off for another 10 days. I called back again and I reached Emily B.! She immediately found my letter, emailed it, and stayed on the phone with me to verify I received it! A MILLION Stars for Emily B! I hope your manager is reading this as you should be given a raise.

This company is a joke.. Ill attach a pic of being denied for a credit score of 849, after I…read morealready bought what I was getting............. Yup. Let that sink in for a min............. Rip off company. SCAM!!!!!!!!!!!!!!!

Still crappy. If customer service was water, this place would be the Sahara Desert…read more I came in here for a notary endorsement at 12:05pm and got jerked around to come back in 30 minutes because the one notary on duty was the only teller working the line and the other notary was at lunch. Came back at 1:00pm and the one notary on duty had appointments for the rest of the day. At least a 30 minute way (no guarantees). I left and will no longer be conducting business here. Terrible.

Be prepared to wait a long time for service. And if you have to deal with Maribel be ready for a…read morerude, snarky little grumpcase. The good news is the ATM always works, unlike the one at Cascade, and Kourtney is very kind and helpful, so I gave two stars for that.

Great, friendly customer service reps but once I had to leave town on business for an extended…read moreperiod and had challenges accessing my account, they were unable to help. What should have been an easy transaction took hours to try to resolve and ended with the account being closed. I even tried to reopen the account or start a new one, which should be an easy fix in the 21st century - Not for Delta. Nice people, too hard to navigate services while out of town. Not for people on the go.

while I've never been to this particular location, my review is for Delta Community Credit Union as…read morea company in a whole. I have been a member for nearly 10 years and up until 2026 I never had any issues. Since 2026, my account has been affected by fraudulent activity 3-4 times, with the most recent being 4/21/26. on this particular scam, my online account was hacked, they used Zelle to send themselves money 15x and changed my password. I called customer service on 4/22/26 once I realized it was a scam and I couldn't get into my account. I was instructed by a manager to go into a branch, close my old accounts, open new accounts, fill out a form explaining everything and wait for the investigation. on 4/29/26 the investigation was completed and it said it was found to be fraudulent and the charges were returned. However, my Zelle account was not reinstated. I called customer support on 4/30/26 spoke to the manager of the Zelle department who said and I quote, "it was your fault the account was compromised and it we didn't see anything that showed that the transactions were fraudulent but we took a loss and gave you your money back. as a result it's to risky to reinstate your Zelle." Um, excuse me? how is it my fault that someone hacked into my account, changed my password essentially locking me out of my account, and sent themselves money via Zelle. yet I gave no permission then did everything YALL told me to do then refuse me a service you offer to every other member regardless of safety risk. And if there was no fraudulent activity found, why did I get a refund and why did the investigation say there wasn't? I conduct business through Zelle and without access to Zelle this makes my account absolutely pointless! I will close my accounts AGAIN and find a bank that actually values it's customers.

FIRST AND FOREMOST... HOW BAD IS THIS COMPANY? I tried to send them this information. They told…read moreme... in 2026... I had to send them a letter via US MAIL. If that does not scream antiquated and outdated I don t know what does. They dont have a place to send a complaint. They dont have an EMAIL ADDRESS to email complaints. Can you believe that? Any way... here goes. Please Close the branch at Greenbrier now! Thats a tough sentence to open a letter with but I have lived in the area for 4 years. I have yet to receive even average service there. The people who work there are consistently rude. They treat everyone that walks through the door like a suspect. And when it comes to service they seem bent on offering a DIS SERVICE to the community. I went in 2/3/3036 around 10:30 AM. I had a very simple request. "Can I get a counter check." That was it. Nothing major. Something that could have been handled in minutes. The girl as the receptionist desk looked at me as if she had never heard of the "concept" of a counter check. Then a portly back guy around 30 came out and she asked him if she should send me two the teller of not. He said no that I had to sit and wait for a personal banker. There was already several people waiting in front of me. Based on previous visits I knew it would be a while before I saw a banker. When the receptionist asked me to be seated I told her I would head to another location. She said the next location was in Morrow which was about 20-25 minutes away. I told her I would take my chances with the ride as opposed to staying at that location. After arriving at Morrow I spoke to the receptionist who advised me to just go toy the teller window and I was in and out in 3 minutes. On the way home I stopped by a Krogers. There was a PNC location in the store. It's 5 minutes away from the branch at Greenbrier Mall. If you guys want a branch that make people look at your brand with disgust--then keep branches like this open. Because this branch is a cancer.

the first time ever coming to this bank, I came to make a deposit. I was seen immediately by the…read moreassociate. Few mins later, I got an airdrop to my phone. It was one of the security guards who worked there trying to talk to me while he was on the clock. I didn't feel comfortable how he went about it so I blocked his number. A few days later, his girlfriend or whoever to him contacted me and asked me if her man (the security guard tried to talk to me at the bank) I can't make this up! So I blocked her number too! This place is very unprofessional and I'm scared to do business at all with this company. I decided to close my accounts after that experience