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    People searched for Banks & Credit Unions 3,571 times last month within 15 miles of this business.

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    Chase Bank - EXCELLENT customer service!!!  Andre Wheeler took great care of me when I had to open a new account there.

    Chase Bank

    (25 reviews)

    Old Fourth Ward

    Reliable branch…read more They have 2 ATMs with 24/7 access. They have full teller services during business hours. Some Chase locations have taken out the teller window. Great customer service and personal bankers have always been available when needed. I HATE the parking lot here. It's crowded, dirty and a ton of foot traffic. That said between security at the Publix and Chase, I feel completely safe and I can always find a parking spot.

    I have had a terrible experience with Chase. My mom left us an account already in a trust with my…read morebrother and myself as the successor trustees. The trust explicitly stated we were authorized to act independently and we had a trust amendment that also specifically provided for the trustees to act independently. I went in after she died and gave them all the documents and they copied them all and sent them to legal and then made both trustees get notaries also saying that I was an authorized trustee and could act independently. Now, 3 years later, I have finished all the estate work, and the account has a zero balance and I am trying to close it. They are saying I do not have the authority to close the account both at the local branch and at the corporate office. They have no records of any of the trust documents at the corporate level and the branch says they don't have the notarized forms. So now they are assessing charges on an account that has no money in it. It's actually kind of hilarious because I recorded both phone calls and the corporate office is telling me they have no documents and the branch guy is flipping through the documents and telling me what's missing. Doesn't give you much confidence in them as a bank and definitely not a great experience. I would recommend taking your business elsewhere.

    Wells Fargo Bank

    Wells Fargo Bank

    (6 reviews)

    Today my mother and I had an appointment with Diego C, to address closed account of my father. Who…read moremy mom is his POA and he passed away which caused for several questions regarding questions from letter sent from the bank. I specifically asked since we didn't have the death certificate with us would the certificate of cremation be something relevant regarding this matter? Diego then reads the letter in front of me pointing out the obvious that has been already read over on my behalf. I then interjected stating I am not saying I don't understand the letter and all, just was "BRINGING IT TO YOUR ATTENTION THAT I HAVE THIS FORM". Diego then replies "AND I AM BRINGING IT TO YOUR ATTENTION IT STATES WE NEED THE DEATH CERTIFICATE" ... I immediately pulled back and say nothing further to him because for whatever reason his dialogue was pretty offensive especially during this tough and touchy time of the passing of my father. I want to bring awareness to humans that we should just do better in how we communicate and look at ourselves, how it can come across from the outside looking in. My response personally would of been some dialogue along this " I understand (which creates the empathy from the person to cx) that you have that document, however the company guidelines are requiring the deaths certificate be provided, no alternative form can override this (bring awareness that this is not your policy but the companies and supports your position from the perspective of legalities).... Food for thought that is all.

    I drove 25 mins away from my house to use this ATM because they have the only ATM that takes more…read morethen 25 bills at a time. unfortunately you can't deposit cash right now. I'll never come back to this location again ...

    Wells Fargo Bank

    Wells Fargo Bank

    (26 reviews)

    Virginia Highland

    In this day and age, it's incredibly convenient how you can perform so many bank transactions…read moreonline, but sometimes you still have to make your way into a branch. This Wells Fargo in Virginia Highland is on the cozy side, not very roomy at all. There always seems to be some sort of wait for a teller whenever I go. The last time I was there, my name was misspelled on an envelope which I wasn't thrilled about. This branch is one of a select few in the city that does foreign currency exchange which is handy if you want some cash at the ready for an upcoming jaunt abroad. All the employees are welcoming and genuinely seem like pleasant people. This Wells Fargo is open Saturdays, and I do appreciate how this branch has parking which can be tough to come by in the neighborhood. And there are some tasty restaurants mere steps away.

    Lowered my credit limit on both of my credit cards making my debt to income ratio go up! My debt to…read moreincome ratio was good but with them lowering my limit, are you serious! I actively use my cards and keep the ratio low. Then was told for them to reinstate, they would have to pull my credit again! I didn't consent for you to pull it to lower it but I have to consent for you to reinstate it! 5 accounts with them and been with them for over 10 years, if my limits aren't reinstated, I'm closing everything. This is extremely unacceptable and not good business for your customers! I recently bought a house so imagine that happened before I closed and my debt to income ratios shot up like that! Definitely bad business and taking my business elsewhere.

    Truist - banks - Updated May 2026

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