One of the best banks in Annapolis is Closing on February 25th 2020 just wanted to allow everyone…read moreto know. Farewell to the bank.

Perfect bank to go to. All of the employees make you feel like you are at home. They answer all of…read moreyour questions and come up with solutions that fit your every need. All smiling faces inside and will have you leaving with a smile. They also have a parking garage and that makes everything 100x easier to park. Do yourself a favor feel free to stop in and see what I am saying.

I have been banking here with my husband for a few years now and until recently when going through…read morethe exhausting loan process realized how valuable a local bank can be. Beth and the other gals at the bank saw me every day for 3 weeks when we were going thru the closing process and we're able to get me everything we needed. It's also nice to walk in where they know you and your back round.

This is the best local bank you will ever deal with!! We have patronized this branch in Severna…read morePark for the last 15yrs. They have always gone out of their way to make you feel like 'one of the family'. It's nice to call or come in and they know you by name and ask how the family is doing. They are there for ALL your financial needs and will go out of their way to help you with any thing from savings to mortgages and everything in between. Thanks Karen Carre and Beth for putting up with me and the family....lol. Susie =)

First Citizens has been fantastic for years as they have offered all the services that I have…read moreneeded and are always friendly and helpful. Their interest rates best competitors time and time again and I know that I can count on them for my banking needs

From the owner: At First Citizens, building relationships with customers is at the center of all we do. We…read moreunderstand there is a right way and a wrong way to do business, and we choose the right way. If you're looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Annapolis, MD branch or find us online.

I wish I could give M&T less than one star. They lied to me about my accounts being connected which…read morein turn got me an overdraft fee they refuse to wave. I was informed it is my fault for the overdraft fee even though my accounts had plenty of money in them. Please never bank with them.

Close down. Worst customer service. I payed off a line of credit before the payment due date which…read moreincluded finance charges. The next month even though I was showing a zero balance they charged me a finance charge. I ca)ed their service dept and talked to a man I could barely understand in a foreign call center and was on hold for 40 minutes when I asked for a supervisor I was told I couldn't talk to one I then asked to be transferred to someone in the United States and was again told no. I drove to the Severna Park branch while still on hold. The branch manager acted like it was my fault but no one could resolve why this charge occurred. She was very condescending so I started drawing my money out and am closing my accounts. Terrible branch

This is the worst branch I've ever been to. The staff was very rude and didn't even wanna do their…read morejobs. There whole customer service needs a reboot. I went here to pay off my credit card and close the account. I physically went into the building not the drivethru and stood in line for about 5 minutes. There was a lady working the drivethru window and 2 employees working the counter. I was greeted nicely but then the girl who wasn't doing anything was like well be right with you. Meanwhile her coworker was giving me the stink eye. Once I finally got to their counter the lady who was working the window greeted me after she finished with her customers! I told her what I came there to do and she said ok you'll need to sit with a banker to double check the balance to make sure there aren't any hidden fees. I was like can't I just pull it up on the app? And she said sometimes that's not the true balance. This is when I started to get mad. Why have an app that doesn't even work then?? So then I sit with the banker and she gives me the same total that I have on my app. Then she was like ok you can go stand in line and they'll assist you with your payment. At this point I'm annoyed because I'm in a game of ping pong with these workers. I finally get up there and stink eye boy is like how can I help you and I'm like I'm just trying to pay this thing off so I can be on my merry way. And he was like ok how much do you wanna pay and I gave him the total the banker gave me. And he was like ok I got it. Then the banker gets up and starts talking to the teller who wasn't working and as soon as I said I'm paying with my debit card from a different bank she was like oh you can't do that because the amount is to much to process. Bruh!! I was like isn't this a bank? Don't y'all have an atm or something? She was like yes but you're gonna have to go through the drivethru to use it. So I left after that. I've never been so annoyed by a bank before. This is why I'm canceling all accounts with Wells Fargo and sticking to USAA.

Answered all my questions and addressed all my concerns. Mr. Singh is the best. I have to add 85…read morecharacters, hope this helps.

Jarad Rice was amazing! My card was compromised, and when I went into the bank, he was efficient,…read moreextremely helpful, made suggestions so that my card would be less likely to be compromised in the future, and made sure that all my questions and " fears" were addressed. Best experience that I've ever had at a bank!! M and T at the Severna Park branch

This is my local branch. I usually use the drive thru banking but everyone that works there is nice…read moreand friendly!

This has got to be the worst local bank I've ever worked with. Simple tasks take weeks, nobody…read morepicks up the phone.

I have had a very positive experience here. The staff is very helpful. it is a little hard to…read morefind but, ample parking and a nice facility. I'm very happy we switched from Fidelity.com (see my other review).

From the owner: Chuck Schwab started a stock brokerage company with a simple question: isn't there a better way?…read moreThat question led to the establishment of a new kind of investment firm - with a more contemporary approach to wealth management based on a set of core values and beliefs, not just profits and losses. These core beliefs have led to 40+ years of serving clients, innovating on their behalf, and developing brokerage products and financial services that put them - not us - first. At Schwab, we offer a wide range of wealth management services, personalized financial advising and retirement planning, and expert investment research, as well as a number of complimentary workshops covering everything from investing essentials to complex trading strategies. Brokerage Products: Not FDIC Insured - No Bank Guarantee - May Lose Value

I have been banking here for many years and have a half dozen accounts opened with them. The…read moreservice is always professional, counter personnel are always pleasant and courteous and there is never a real wait for help. I highly recommend anyone looking for a great bank to check this one out.