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    John Thibodeau - State Farm Insurance Agent

    3.0 (2 reviews)
    Open 9:00 am - 5:00 pm

    Services - John Thibodeau - State Farm Insurance Agent

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    2 years ago

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    Moran Insurance - Matt Lehmann, VP/Owner and Marc Dorman, President/Owner

    Moran Insurance

    (2 reviews)

    An amazing firm that makes you feel at home. The staff at Moran really does go the extra mile when…read moreit comes to their clients and as a client myself, I can tell you it shows. Donna is my specific agent who handles my policy and questions regarding (trust that I have a lot, you should see our call log). Even with her busy day and numerous clients, she always took time to answer mine and get back to me within a timely manner, even though some of my inquiries were pretty asinine. She always did so with such care and enthusiasm and always answered her phone with excitement. But that energy doesn't stop with Donna, it extends to everyone! I have had the fortune of interacting with each staff member; and from stunning office staff like Kim to the amazing employees such as Chad, Robin, Kerri, and Kari, all the way to Marc and Matt, the energy and enthusiasm of this office is unprecedented. No client is too small or too big for this team and it truly is worth your time to give them a chance. But what do I know, I'm just a kid who took time out of his day to write a two paragraph Yelp review!

    I have been using Matt Lehmann at Moran for the past 4 years. He converted me from a Nationwide…read morepolicy with no service at all. He handled all of the paper work, he handles all of the phone calls and all of the hassles that insurance has. He also was unbiased about telling me what insurance I truly needed. Sometimes that means you pay more but you don't want to pay less and find out that you aren't covered. When I have had a claim he was on top of it and lead to getting quick payment without my policy going through the roof. I have also converted several employees of mine to using his service too. It is like they get a raise when they give him a call since he saves them so much money.

    Craig S. Mader & Performance Insurance

    Craig S. Mader & Performance Insurance

    (5 reviews)

    I have had insurance with this group for a long time (Previous part of Performance Insurance…read moreGroup). Under Mader Insurance & Performance the staff and agent are rude and unprofessional. I simply called to cancel a policy and was lectured on how the MVA would handle a cancellation and they demanded to know the status of my vehicle and where our tags have been turned in ?????? Despite repeating myself several times that I am not interested on being advised she persisted. Dana did the same and when I expressed I didn't need to be advised on the matter and didn't like the condescending tone of Julia she again began to explain to me what happens when I cancel a policy. Really a bizarre group and arrogant behavior. Instead of honoring specific requests they lecture you and talk over and overall lack common considerate communication or responsiveness. I have friends and family members experience the same situation. Poor advice to try and convince you to retain unneeded policies. Do yourself a favor and move along to another Agent.

    UPDATE 2015: I've been with this insurance agency for over ten years and they leave a lot to be…read moredesired. Good luck if you need them for anything! They are bad about returning calls, emails, etc. They're not very caring and you're looked at like just another client. When you call I've found no one can help you unless it's your specific agent. What's that about?! I thought by switching from a higher priced insurance to Erie would be cost effective. Just remember you get what you pay for.

    John Thibodeau - State Farm Insurance Agent - homeinsurance - Updated May 2026

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