Responsive, professional, congenial, thorough and instructive! Andy was a delight. I highly…read morerecommend BI Plumbing.

Andy has been my plumber for 3 years. He did our major remodel and some fixing afterwards. He's a…read moregreat guy great plumber and an honest reasonable person. If you're looking for someone who will help you, tell you the truth and charge you a fair rate then Andy and Bainbridge plumbing are for you. Nothing he doesn't know, or nothing he can't do. Top notch!!

Had a series of plumbing issues and I could not figure out what was going on…read more Kyle from Duke's came out and checked things out and gave me his take along with an estimate to do the work. I really appreciate his professionalism and the companies upfront pricing. Definitely recommend for anyone looking for high quality and fair plumbing services.

Met with Kyle and discussed project - awesome and knowledgeable! Looking forward to my shower being…read moreinstalled!

Today was my first time using West Sound Plumbing, and it was an excellent experience! Mark showed…read moreup a bit early (which was so much nicer than being late), correctly diagnosed the issue with my leaking hose bib, and replaced it in a timely way. He was pleasant, friendly, and competent. The cost was even less than I had anticipated, which was great! I will definitely call West Sound again for my future plumbing needs.

I can not recommend West Sound Plumbing more highly. Here is why. We have had an issue with very…read morelow water pressure for practically the entire summer. Since we didn't have a leak, no one could figure out what the problem was. The very capable KPUD technician described the problem as a "puzzler." One plumbing company suggested we would have to replace our entire water main from the meter to our house costing upwards of $15,000. Then a contractor friend of ours recommended West Sound Plumbing saying he was highly confident they would solve the problem. And they did just that! After a morning of persistent investigation, the technician, Rodrigo, identified the issue as a failed underground pressure reducing valve that KPUD said should not exist. Today, he replaced the valve, and all is well - and for a reasonable price. West Sound Plumbing is responsive, professional, effective and reasonably priced. And, now, our plumber for life.

I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

This company has changed. And not for the better…read more A week ago I called to schedule an appointment for a leaky faucet in my house. An AI voice answered the phone, asked me why I was calling, told me it was going to look up my account details, said it had a problem and that someone would contact me to follow up, and then hung up on me. A few hours later I got a text from "Cameron". I complained to "Cameron" about the experience I had from the AI phone answerer. "Cameron" apologize and told me that such an experience would frustrate him too...then "Cameron" decided to be transparent with me and tell me that he was in fact AI as well and "his" real name was "Carson". We went back and forth about 6 times to explain the problem I was having and to set up an appointment. Then "Cameron" told me that the time we worked out wasn't confirmed yet and that someone would be calling me to confirm the time. Thanks, "Cameron". This was Friday around 4:00PM. THE NEXT MORNING, a human being (I think) texted me from the same number to confirm the appointment. After I let them know how unhappy I was with the AI scheduling service, a human (I think) did call me and apologized for it. Then, on the day of the appointment, the technician arrived an hour and a half after the 12:00-16:00 window we had set up. I had to call them at 16:30 to ask if the technician was coming and they told me he would be there soon. When he did arrive, in the middle of me making dinner for my family, he told me that the faucet would need to be replaced and that it would be $750 (!!) in labor to fix it. Then I was charged $83 for his time (which I guess would be rolled into the service). So, in the end I still had a leaky faucet and I was out $83 with the option to pay $670 to replace a faucet (plus the cost of the faucet itself). For that price, I'm just going to do it myself. Then the spam texts started coming from "Cameron" asking about the estimate. I got one every day until I told it to stop texting me. This company used to be great but I'm going to be looking around the next time I need a plumber. Please ditch this stupid AI system. Please don't charge your customers if you're extremely late for your own four hour window - especially if the diagnosis takes five minutes and is "I can't fix it - replace the faucet".

Everything went well and we gained the friendship of an extremely competent plumber, contractor,…read moreemergency handyman, and all around nice person!!! I hate to share Tom because his schedule will only get more full, but that just selfish-talk:) Tom has given excellent advice and done both major remodeling, minor repairs!

I had a need for an emergency door frame repair at the end of a busy day. Tom came right away to…read moreassess, and then complete the job. Very responsive. Quality repair. Improved on what was there before. And absolutely great to work with. Amazing all around! I'd refer anyone to Ace Works.

Adam and his team updated my bathrooms including installing a new bathtub. They also installed a…read morereverse osmosis system under the kitchen sink. They were skilled, fast, professional, friendly, and reasonably priced. I only wish I could give them 6 stars!

In 2019 & 2020 we had a toilet at Cups Espresso & Cafe in downtown Bainbridge Island that would…read moresometimes get clogged after customers used it - oftentimes beyond what we could plunge on our own. Since it was the only restroom, when that happened, we would need assistance quickly. I came across Approved Plumbing using a Google search after all the other plumbers I called one day couldn't come and help us. Adam came over quickly and fixed the issue immediately, and in the several instances after that. He was always super quick and helpful. Then, after the pattern emerged of the toilet being the issue, he researched different types for us to replace it with so we could avoid having to call him to unclog it. With his help and working with our landlord, the old toilet was replaced and we haven't needed to call a plumber for it since. We'll make sure to keep calling Approved Plumbing for other plumbing needs as they arise, but it was wonderful to have someone who not only fixed the short term problem, but also worked with us on a long term solution that would ultimate save us money.

Chuck came out next day morning to unclog my aunts drain. Helpful and professional. Price as very…read morereasonable Recommend.

This is an owner operated business and the owner Chuck is amazing.! He has over 30 years of…read moreexperience and knows how to address sewage blockage. His response time very fast and he explained everything he was doing. I learned a lot about how to prevent future issues. I would highly recommend for any of your projects. He performed a quality job at a reasonable price.

Trisha was able to help me fix my drainage issue over the phone with solid advice at no cost to me…read more Next time I have any issues with anything from my side sewers to my foundation ceiling, she'll be my first person to call!

When I looked up businesses to fix the water pipe leakage at my Seattle home, this was the company…read moreI decided to contact first - it's a good thing yelp sent my request to other companies as well. The Pipe Doctor responded almost immediately, but that could've been a bot. Their response was slow after that. They said they did not need to physically be at my home to give and estimate - just asked for specific photos. When I sent the photos, they said they will get back to me soon. That was 1/13/26 and never heard back from them. Disappointing.

I was very happy with this company from the office staff to the salesperson and especially the…read moreplumber who installed the new garbage disposal. It works like a charm and I'm so happy with it.

I had a great experience with Ally Plumbing and their technician Donny…read more My tankless water heater which they installed 8 yrs ago was not performing well for either hot water or radiant heating. Donny was extremely thorough in identifying the issue and diagnosed that the unit I had was not the right size for my home. In addition the piping was inefficient and not up to code. They offered to refund the prior install, designed a sleek solution with a new combi boiler and somehow managed to make everything fit perfectly into the very small mechanical room in my home. This was a complicated install made even more challenging by the small space, but Donny's workmanship and problem-solving was excellent. They were able to accommodate my schedule, finished on time and were collaborative with me throughout the process and helped me land on a solution and price that I was satisfied with. My home has never been this comfortably heated in the winter before while not compromising on hot water in the bathroom and kitchen. I highly recommend Donny and Ally Plumbing for quality work and a team that truly cares about doing things the right way.