Please know that the Chaffee's and Dr. Drew are wonderful. This is a review of the "therapy staff"…read moreas part of Paragon Physical Medicine, not the doctors. I can't say enough fantastic things about the doctors. They are kind, caring, very knowledgeable, and if they were running the therapy portion, it would be worth it. The front desk staff is also good to deal with and everyone is very friendly there.
So first thing - you'll go in, you'll get x-rays, and then you'll be presented with a plan if needed to help address your concerns. Stop right there. Go there for chiropractic adjustments but nothing else. I HIGHLY recommend you find an actual physical therapist to help you resolve your issues.
Most people come in and are given a few stretches and a few exercises to do. You're then kind of just expected to work on your own, and do those things over and over and over again.
The staff and the manager of that area are too busy talking amongst themselves to pay any attention to you. Even when they aren't busy, they won't put in the work. Or if they do try to tell you what to do, they'll just tell you to do the same thing over and over again because it's easy.
Even though the manager and friends are too busy chatting to pay any attention to you, they will mark down whatever exercises you have done, so they can then bill your insurance for a "therapy session". Which entails you driving all the way in there, doing your one set of stretches, getting adjusted, and then leaving. It's a joke and people don't improve because there is no attention, no one looking at your form, making suggestions, helping you progress, or making any changes based on what you need.
They then may tell you that you need braces, like for your back. The case manager will tell you one is $1,100.00. However, when you actually get the brace and google it, you'll learn that you can get it on Amazon or from other companies for $70 - $100.00. The neck brace costs $200.00, so you could pay for those without paying this team thousands of dollars to ignore you and bill your insurance for inappropriate amounts of money.
I really hope this helps someone not lose that much money and find a therapist that will actually be able to help reduce your pain and heal.