true to you salon

3.7 (3 reviews)

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Jodi R.

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3

2

10 months ago

High quality, very personalized nails by Erica, a true artist! And beautiful color and cuts by Christopher. I am never disappointed!

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Jo R.

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2

8

3 years ago

I debated for several weeks about leaving this review before I didn't want to be "that person" and I hate leaving negative feedback but I feel it necessary considering the amount of money I spent to receive nothing like what I wanted. I wanted to take my hair teal again, was told it would be no problem. At no point during the prep did my stylist express any concerns about whether my hair would bleach out enough or hold color. I was reassured it would be no problem. Immediately when I got home I noticed a halo ring around my entire head where the color was different, faded almost. I thought maybe just a trick of the light at first but after washing it the first time that ring became extremely obvious. I contacted the stylist about this and was told and I quote: "Ah dear, I was kinda worried about that area. It was a more brassy color after lifting it, where the darker was!" She offered to make me a color mask using color conditioner but I had some of that myself, she told me to try it and let her know. Tried it. Contacted her that it didn't work and it was even more obvious, and wanted to know how we could fix it. Keep in mind, I noticed the ring of color when I got home from the salon, that same day but thought it was a trick of the light. I spent $196 on half colored hair, and she had the nerve to tell me it would be another $70 to fix. I understand that accidents and mistakes happen, but I feel that if you as a stylist have concerns that someone's hair will not do what they're asking for, it's your job to say something beforehand and if they tell you to go for it anyways, then it's on them but at no point did she tell me she had concerns, not before, not during, not after. Only after I told her that I didn't think it was fair that I paid almost $200 already, and no concerns were expressed on her end prior, so I didn't think being charged another $70 to fix it was appropriate, did she offer to fix it for free. At this point, I'm so frustrated with this whole situation that I simply don't trust her ability to fix it, and don't trust it not to be made worse. read more

true to you salon - You can see the ring here of absent color - Hair Salons Near Me - Ashland, Kentucky

true to you salon - You can see the ring here of absent color, after the hair mask it's even more visible - Hair Salons Near Me - Ashland, Kentucky

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Nichole M.

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2 years ago

Love the energy. The stylists are very professional and down to earth. Staff is very fun to be around. Christopher cut my hair and I was very satisfied with the service. read more

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More info about true to you salon

4326 13th St
Ashland, KY 41102
Directions
(606) 393-1313
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Hours

What time does true to you salon open?

What time does true to you salon close?

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Does true to you salon have parking?

Yes, true to you salon has parking options.

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Does true to you salon have free WiFi?

Yes, true to you salon has free WiFi.

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