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    True Plumbers

    5.0 (2 reviews)
    Open Open 24 hours

    Services - True Plumbers

    Plumbing inspection

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    6 months ago

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    3 years ago

    Kent was very knowledgeable and had great customer service. He explained everything to me as he was working diligently to get my sink fixed.

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    24/7 Septic Solutions

    24/7 Septic Solutions

    3.7
    (6 reviews)

    Very prompt service we called around 2:30 pm and by 4pm truck was here. Extremely professional and…read morevery knowledgeable will definitely use and recommend to everyone went above and beyond to help us out. Price was lower than 3 other estimates......

    We contacted 24/7 Septic Solutions about strong sewage odors near the tanks they installed and the…read morehouse. Cameron diagnosed that the pump wasn't plugged in, plugged it in, and said the smell should go away. It didn't. We later reported that the odor was still strong at the main entrance and asked them to check the seals and lids. After additional follow-ups, we sent photos showing an open lid, one tank running high, and ground settling/caving around a tank. Cameron acknowledged the lid needed screws and said the dirt had just settled. He repeatedly promised to come "next week," "this weekend," or "tomorrow or Thursday at the latest." That was months ago. Despite multiple polite requests for a firm date, the work still isn't finished. When pressed for a clear yes-or-no answer on whether they would complete the job, the response shifted to excuses -- busy with other jobs, small operation, high diesel prices, rainy season, and that they were "basically doing it for free." He also brought up how long it took us to pay after the original contract, claimed the missing/broken riser isn't affecting system performance, and suggested we just cover the lid instead of replacing the riser.A simple lid/riser repair should not take three-plus months of chasing. Communication was inconsistent, commitments were repeatedly broken, and the customer ends up having to push hard just to get a straight answer. Not the kind of service or reliability you want when dealing with a septic system. Save yourself headaches. Avoid working with this kid.

    True Plumbers - plumbing - Updated August 2026

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