If I could give the billing department a ZERO I would!!!…read more You cannot justify a 20 minute visit with a doctor & her handshake meeting worth $400. Not acceptable with any type of business. The 1-Star will go to the Doctors/Nurses Who are actually extremely nice but was very honest and said this is not the right practice for your "holistic way". You can see the doctors are frustrated with the systems and that they know that the companies they work for just want to get people in and out with PX and get their money they have no intention to ever work with anybody they just want to bill them for any little thing!

The staff here is always very friendly and helpful. The doctors take their time with you at every…read moreappointment. Today I almost fainted after lab work and they wheeled me into another room to lay down and got me a cold rag lol. It was embarrassing, but they were so nice and caring! I also take my son here and his doctor is great with him. Dr. Frandsen is really great! I highly recommend this facility.

I have been trying to get eXt. 251 Rebecca to work with me about my meds. She has refused to help…read more I will be going cold turkey without them and I will become sick...Sapphire is not handling this correctly, I will document my condition and if I get really sick, I will go to another place but I will file a complaint against Rebecca for not showing any regards for my well being. Alexandra Rossi And, I prefer to Not work with Lauren Fowler anymore. She is only in Alabama. I want someone I can see and touch.

The care quality here is excellent! When we all are in a lot of pain physically and or emotionally,…read morewe can say some pretty mean and irrational things on platforms just like this one and I apologize to Sapphire Community Health for that. This clinic has excellent people and they have a wide array of health professionals who care deeply about their patients. Thank you Sapphire Community Health for being the best clinic I've ever seen.

Three docs: Teresa Borino, Randy Stewart and Brett Heath. My wife and I regularly see Dr. Borino…read moreand have been seen by Dr. Stewart on occasion. We have no experience with Dr. Heath. Dr. Borino is a nice, very smart western woman, reared and educated in Wyoming and Montana. I think she is a super diagnostician. Am always amazed at how "up" she is on medications, trends and treatments. Her knowledge base is huge and I feel that I am getting the very best advise when I meet with her. Dr. Stewart has treated our youngest son, my wife and I. Being part of this practice he fills in for Dr. Borino and diagnosed my knee injury and referred me to the orthopedic surgeon. Their new office suite is larger and better than their former location and is still adjacent to Marcus Daly Hospital. Their billing is good, but their front desk people are pretty confused and not quite on the ball. My opinion. And please don't blow off this fine medical practice based on this. But just about every time I come in for an appointment they ask for my insurance cards, make a copy and treat me like a new patient. Pretty annoying. And when I check in, it takes awhile for them to find me on their computer system. Ugh! Yes, I mention the front office staff and operation each time I see Dr. Borino, but this is Montana and everyone is nice, so I don't hold out much hope in the personnel arena. They are good personable physicians who treat you like a neighbor.

Love the front desk gals & the billing dept. Dr. Stewart's nurse, Dorothy, is WONDERFUL. No…read morecomplaints about how Dr. Stewart handled my kid through almost 18 months of well-baby checks & shots. We then decided to have him become our family GP - HUGE mistake. The short of it - he is brusque, condescending & should not be seen by anyone seeking help with women's or weight issues. The long of it: I called to have a thyroid & hormone panel run (have a fam history of problems with both) due to gaining almost 70 lbs in 6 months after I finally started my period 1 year after having my baby + other symptoms (felt like crap). No insurance, so they recommended cheap thyroid first. I asked SPECIFICALLY for the thyroid anti-body test since it took 3 years for them to find my dad's prob w/ processing T3. It's a good thing Dr. asked that we meet alone or my husband would have slugged him FOR SURE. I explained my diet (weighed my food& got down to 1100 calories/day), my exercise program(3-5 days/week), how I wasn't ovulating (digital tests @ home for 4 months), that I couldn't seem to focus & was tired no matter how much or little I slept. Only the basic T3 test was run & came back normal. He gave my 3 pages of symptoms & several years of med records I brought a cursory glance (no joke, he didn't even look past the first pages) then tells me that I'm depressed because I'm fat & I'm getting fatter because I'm depressed, so to do the Weight Watchers program& lose enough weight to be physically capable of joining a gym. Wait, I say - I'm not SAD. I'm tired & run down & upset because I'm gaining weight while doing everything right! He literally rolled his eyes & said, "I'm not saying this is the case with you, but bigger people LIKE you tend to underestimate their caloric intake & overestimate their physical activity." I tearfully told him I was very careful about what I was eating & begged - PLEASE run a FULL thyroid & hormone panel because I KNOW something isn't right - especially not ovulating. He asked if I was having periods - yes. "Then you ARE ovulating." (Ummmm, NO! Not true!) He said he wouldn't test further because I absolutely DID NOT have any kind of hormone or thyroid problem & I needed to accept that I simply had to eat less, exercise more & develop the will to "actually stick to it." He said he would send me to an endocrinologist if I insisted, but that it would be a waste of his, the other doctor's & my time to do so. I was devastated & walked out of there with no hope feeling helpless. Lucky for me, I have an amazing husband & family. They were all livid & insisted I get a second opinion. I'm SO glad I did. Dr. Stewart did me a disservice - & charged me almost $300 to do it. There's NO WAY around this fact - he was absolutely 100% incorrect. And his course of treatment would actually have been harmful, perhaps deadly. Though it did cost me another $1200 for tests (a FULL thyroid & hormone panel....whodathunk? Oh, right - I DID!), doctor's visits & meds, tests showed I was NOT ovulating, had almost ZERO progesterone, almost no adrenal function, that my thyroid levels WERE messed up (just like Dad - trouble processing T3) & that my digestive system was almost completely stagnant. My new doc says I would have starved myself into the hospital within another 6 months if I had done what Dr. Stewart recommended. She put me on progesterone & vitamin supplements & sent me home TO EAT 2x as much as I was plus protein shakes every day. More tests to come, but over the last 3 months, I've LOST almost 30 lbs. I feel AMAZING! I have energy back! My brain fog is gone! My body feels like my own again! Truth be told, I think I was dying before. And I am just damn lucky I didn't stick with Dr. Stewart. Bottom line - I wouldn't recommend Dr. Stewart. The guy has a problem. He REALLY needs to work on his "bedside" manner & he should seriously consider working on his listening skills & delivery. When you have a person who lived in So Cali for years - land of the 120lb "fatty" - telling you that you need to lay off the focus on weight, it's time to evaluate yourself. I hope he does because I think they have a good thing going at Fam Med otherwise.

Was given meds to do a medical abortion at home. Went in for my follow-up appointment and expressed…read moremy concerns with severe bleeding. The staff disregarded this, skipped an exam, and said it was normal. I ended up in the ER the next day for emergency surgery due to a failed abortion. When I called the clinic after my surgery, I was told staff did nothing wrong. Blue Mountain clinic made a difficult experience even worse.

Best clinic ever!…read more The staff are amazing. Never in my life have I met medical staff who are so kind and considerate. They are also highly proficient in providing education on birth control and reproductive services and great at answering any question given.

Been using Providence/Florence Family Practice for 12 years. Amazing facility. Top rated Board…read morecertified physicians. Happy well informed staff. The whole facility is warm, kind and fun. The doctors will spend as much time as is needed with you. I repeat they will listen and spend time with you! You can tell that the staff is happy and it shows in everything they do. Excellent is not too high of praise. This is my only review ever. This one counts.

I saw Dr Hart for a shoulder injury in 2018. After first saying he thought it was arthritis even…read morethough I had been his patient for years with no history of shoulder problems he decided it was shoulder impingement syndrome and I should learn to live with chronic pain and not being able to use my right arm completely. When I kept asking questions he told me to learn to live with it, quit asking questions, and then refused to see me at all. I don't suggest you trust him with your health in any way shape or form.

I like my doctor.... enough. They do tend to not remember what we talked about during the last…read morevisit, even though they have my file in front of them. The nurses here are horrible. And, as stated by others, they treat you like a child. I don't even know how to find a new doctor in Missoula that taking new patients. Really hoping that the horrible nurses stayed behind at the old location and that I will have a better experience when I visit the new location. But hopes are not high. (For some reason, they treat my husband like gold.)

Have had both negative and positive experiences here. Drastically differs depending on the…read moreavailable provider. Today my experience went really well. Quickly seen. Knowledgeable and friendly staff. Left feeling much better!

Holy catfish! What a super day and super experience going under the knife of Dr. Behm. Heavy…read morekudos to him, his office staff, his physician assistant and the surgery department of Marcus Daly Hospital here in Hamilton, Montana. This was a very positive and excellent experience in all respects. WARM BLANKETS and lots of introductions and briefings along with getting IV fluids started and then into surgery itself. More introductions and now anti-biotic drip plus oxygen. I wanted to see the arthroscopic knee operation so opted for a spinal block rather than being knocked out on anesthesia. What an experience that I now have in-common with women who had epidurals during delivery of their children. The numbness was an absolute absence of feeling from the lower back down. Simply amazing. As a note, I have had continual and significant back pain as a souvenir of my Vietnam infantry combat tour and 20 year Army career and for the first time in over 40 years I felt no pain in the back. I really enjoyed those few hours without pain. After a lot of scrubbing and prep from a cast of supporting characters in the OR, Dr. Behm made the incisions and inserted a variety of "tools" or "probes" which cut away cartilage and sucked away the debris. He told me what he was doing and answered my questions as I watched the same color TV screen that he was watching. Absolutely fascinating and I felt nothing except for the shaking of the table as he moved my leg around to expose other areas of the knee joint for his repair work. In 45 minutes we were done and I went to recovery where more warm blankets were laid upon me and I awaited the return of much of the feeling to my legs. That was about an hour and then back to the pre-surgery room where I had to take in more fluids and void before I could be released. Mary the receptionist had cookies and the nursed brought juices while my wife and I, and passing nurses, chatted and waited. Finally the two liters of IV were successful and I was discharged. I have no concerns about the upcoming right knee operation and will opt for the spinal and TV again. Pretty neat experience.

I went in today to get my left knee checked out, it's been giving me pain since a bad ankle injury…read moreten years ago. I was thoroughly impressed with Dr. David Nolan. He got the backstory of the injury right away and he listened well and was a personable guy. Then he pulled out a knee model and showed me how a normal knee works and what roles the different tendons play, then showed what my knee was doing and explained what I can do to fix it before we decide on an MRI and a knee scope. Two thumbs up!