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    True Identity

    5.0 (1 review)
    Closed • 11:00 am - 7:00 pm

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    6 months ago

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    Stone Creek Jeweler

    Stone Creek Jeweler

    3.5(19 reviews)
    4.8 mi
    •$$

    I visited Stone Oak Jeweler to have a charm installed on my charm bracelet. I had the same service…read moredone here in October for $22.73. When I returned recently for another charm installation, the price was $54.22. The charm was not purchased at this store; I only needed it installed. When I asked about the price increase, I was told, "Do you know how much the cost of silver has gone up? It's almost tripled." I found this response passive-aggressive and unprofessional. While I understand that costs can increase, I would have appreciated a clear explanation of pricing before the service was completed and a more respectful interaction. Unfortunately, I didn't have my previous receipt with me at the time, but I knew the cost had changed significantly. That's on me for not questioning it before paying. However, the experience left me disappointed, and I won't be returning. If prices have increased, I recommend seeking a jeweler who is more transparent and customer-focused in how they communicate those changes.

    I stumbled on this store when I need help with a watch. Everyone is so kind and helpful that I knew…read moreI would be going back. Many times in the past my husband and I have gone into jewelry stores and people would not help us. When it came time to put a new stone in a ring I went straight back and received this same amazing customer service. This is really my new favorite jewelry store.

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    Stone Creek Jeweler
    Stone Creek Jeweler
    Stone Creek Jeweler

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    J Green Jewelers - My set. Absolutely beautiful!

    J Green Jewelers

    3.7(31 reviews)
    2.6 mi
    •$$$

    I went to J Green Jewelers a few weeks ago to have my Michele watchband fixed! The watch repairman…read morewas leaving for lunch but actually came back into the store so he could take a quick look at my watch (WOW)! He wasn't able to fix it then so he kept it for a few days! When I went to pick it up, they didn't charge me anything!!! That is unheard of!!! I was so impressed!!! They did let me know the band was hard to fix and I might need to buy a new band at some point! Also, the girl who greeted me when I first walked in was very nice and friendly. I cannot say enough good things about J Green Jewelers and how great their customer service is. I highly recommend shopping at J Green jewelers for all of your jewelry wants and watch/jewelry repair! My friends also shop here and have wonderful things to say about J Green Jewelers!

    I went in here to see about getting an older diamond that belongs to my mother set into an…read moreengagement ring. The Stone has been in the family for years. The very first thing the sales lady said to us when she looked at it was "well we need to see if this is even real. It looks to me like moissanite." then she turned and left with it, leaving a standing there for a few minutes. She came back and said " well it tests as a diamond" as if she was surprised. Then she ask if we'd like to look at some settings. I could not believe she would say something that rude. I worked at Tiffany's in college, and would have never ever said something like that, a) out loud, or b) first, no matter what I thought. We just said no thank you we don't care to look around, took the diamond and left. She seemed truly surprised that we didn't want to continue doing business with her. Maybe she was just having a bad day, but I will not sit foot in there again. We went to Stone Oak jewelers instead and received excellent customer service, education about this beautiful old stone (which they recognized the value of immediately ) a reasonable price, and couldn't be happier.

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    True Identity - jewelry - Updated October 2026

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