PROS- I am very happy with my new roof- it is beautiful, and Garrett Odom was very helpful through this big decision for my new roof. Any questions I had - I have never had a roof installed before- so I had no idea what to expect. Garrett helped with all my questions and concerns. I am very satisfied with the service and how my new roof looks, and no leaks!
CON- There was one concern that was bothering me. The roofers that were installing the roof brought their ( must have been around four years old) child. I noticed the child in the truck when they pulled up to my house, but I figured they would be taking him home after they dropped off equipment, so I wasn't too concerned about it- but they did not bring the child home. When they had their lunch break- my husband went out and went told them the child could stay in our house and be safe from the construction, watch some TV, have a bathroom to use if needed. They told him they were bringing him home after lunch. They did not bring him home. Next thing I know, the child is running around the side of my house, he only had sandals on- with roofing nails, shingles, ect. I was very worried about that child- more than the parents were. They laughed at our concerns. I called True Roofing, and they had no idea about this. The child was there for the whole day- from around 8am to 6pm. No place for a young child.
This was the only problem I had with this company, and wanted to share this so if you need your roof done- to be aware of what's going on with the people who are doing the work. I would have been devastated if anything happened to that child, and let True Roofing know this. Thank goodness that child was okay after the job was done- they didn't put safety shoes on him- and afterwards, when I went outside, the were roofing nails pointed up- so, it was very concerning.
I wasn't sure how to handle this situation, honestly. I called True Roofing and told them, texted a picture of the child. Be aware, folks. Be home when you're having construction done and be aware of everything going on with it.
After the job was finished, I spoke with Garrett, told him I was very happy with the roof- and asked about the child, if they spoke with the parents and he said it was taken care of- which I really hope it was. I needed to share this with you people out there and let you know, so you are aware this can- and DID happen.
I do recommend this company to people- but keep watch on what's going on while it's being installed.
Thank you for reading and letting me share. I will still give this company a 5 star rating- love the roof. read more