I have been a loyal customer of The Gentlemen's Barbershop in Mount Joy for years. While the staff…read moregenerally provides great service, I have consistently observed the owner speaking poorly to both his customers and his barbers. He frequently berates and belittles his staff in the open, creating an uncomfortable atmosphere. My decision to leave a negative review stems from a direct interaction I had with the owner during my most recent visit. My usual barbers were busy, and seeing that the owner was not cutting anyone's hair and had an empty chair, I approached his station. As a busy professional with limited time, I asked if he was available to cut my hair. Instead of a professional response, he immediately adopted an attitude, seemingly annoyed by the request, and asked, "Don't you want to wait for your guy?" When I walked away to sit down, rather than letting it go, he engaged me again and escalated the situation. When I asked if he was "too good" to cut my hair, he launched into a rant about a "silent rule" regarding waiting for specific barbers--despite me directly asking him for a service he was available to provide. He proceeded to argue with me and speak down to me in front of his staff and other customers. It is unacceptable for a business owner to publicly berate a long-time client or to refuse service based on arbitrary "silent rules" when a customer is pressed for time. This behavior is unprofessional and hostile. I want to warn potential customers that while the barbers may be skilled, the management creates a toxic environment.

Great space... open fresh and clean... engaging staff, making 1st timers feel welcome…read more Moderately priced and my man George cleaned me up nice! Thank you sir!

The shop is a converted house with separate rooms where each barber works. A comfortable, eclectic…read moresetting. These are skilled, experienced barbers that will give you a better than average cut. This crew takes the time to do it right. The clientele tends to be repeat customers; new customers become repeat customers. Appointments are required and in general, they are booked out a week, sometimes more. Covid protocols are excellent. This shop does not employ first time barbers, like others in town. It is impossible to get "butchered" here. I have tried many shops in York, Lancaster, Lebanon and Hershey. This shop is better than the rest and equal to only one of them. A solid four star cut that's one star short of absolute perfection. Recommended.

Way too much talking going on, and not enough cutting. I just sat there for 40 minutes, and there…read morewas a guy in the chair getting cut who pretty much looks the same as when I left because the kid cutting the hair could not cut and talk at the same time. There was another barber out front who did three clients to his one. I would've gotten stuck with the talker and I didn't have another hour to spend getting a 15 minute cut in between an hour of rambling, so I left without a haircut.

Always my choice when I need a haircut. I've had my haircut by several different barbers here and…read morehave never been disappointed.

I moved up to the York area about a year ago and have gone to many haircut places since then. I am…read morenow seeing someone in Elizabethtown and prefer to get my haircut around there now. Elizabethtown Barbers was recommended to me by a friend and boy am I glad that I took his advice. DJ cut my hair today and he did a fantastic job! He's actually a skilled Barber, not someone who went through cosmetology school! He cut my hair exactly how I requested and did a fantastic fade on the sides and back. Such a nice guy and very pleasant personality as well! The place is very clean and relaxed and the prices are very reasonable as well! Looks like I've found a new Barber! Thanks DJ!

I got a great haircut. Scheduled online which was very easy. Great service and an easy to get to…read morelocation. I'll be back.

Just moved from Chicago looking for a barber. I went today and saw Gary from Gary and Joel's…read moreBarber. My appointment was at 2pm. I got in promptly and Gary got to work transforming my grizzly Adam's beard into excellent example of what a beard should look like. He was an interesting person to speak with and a great barber. The cost for the trim was super reasonable. I got the wife seal of approval.I will be going back often. No more Grizzly Adam's for me. I highly recommend Gary and Joel's Barber Shop .

Always friendly and professional. Shelly knows what she is doing, and she is pretty fast so don't…read moreworry about being behind several people. She will be to you in no time.

It's always nerve-wracking looking for a good local service provider in a small town--there isn't…read moremuch in the way of online reviews for the four barber shops in Mount Joy. I decided to avoid the one shop that did have a single, solitary, negative review on Google (Snyder's), but as I was driving back and forth down Main Street looking for the one other shop I thought I'd seen before, I kept passing Snyder's. In frustration, I turned left on a side street to make a U-turn, and lo and behold I saw *this* little gem of a shop, Shelly's, tucker away between a couple of houses. First thing I noticed upon entering was how clean and tidy the place was. It looked very comfortable and welcoming, with plenty of room (unlike some barber shops). The shop was empty as I entered - something the owner mentioned was not usual for a Friday afternoon - and so the gentleman beckoned me to the chair right away with the words, "Let's get you comfortable and then we can talk about what you'd like." The sense I got from this barber was of small-town warmth combined with truly professional skill. We briefly talked about what length would look good on me, and he said he'd go light to start out (he could always take more off) and do it on just a part of my head so I could see the effect. I appreciated that touch - with most barbers, you tell them your best guess and they go to town, and if you don't like it, too bad. We ultimately decided to go shorter, and after he'd done a once-over of my whole head, we decided to go even a good bit shorter in celebration of warm summer weather approaching, and the resulting cut was excellent - perfectly balanced, even, and flattering of my head's shape (insofar as much as that is possible - more like hiding my head's flaws as much as possible). I very much appreciated his attention to detail and willingness to spend extra time going over my cut again to bring it exactly to my preferences. I always appreciate it when a barber skillfully wields a straight razor, and a few quick (and painless - not always the case with some barbers!) swipes and he had the bit around my ears was crisped up. But that wasn't all - I felt a bit of hot lather on the back of my neck and a few more quick swipes of the razor to get my neckline clean. I thought that was a very nice touch, and the warm lather certainly felt nice. Through it all, he (and I'm sorry, he told me his name twice but I can't remember it at the moment) kept a light but knowing touch. As well, he let me simply enjoy the experience - we talked a little about my job and his family, but he didn't push me for conversation like some barbers can. I appreciated that, as sometimes I just want to relax in the chair. And for all that PLUS a beard trim, he charged less than just a plain (mediocre) cut at Great Clips! Will definitely be back. 4.8/5 stars.

Jonah is the best barber! Great service and a clean cut. Highly recommend this shop! Check it out!read more

Fantastic hair cut! I wear a flat top which is tough to get right. Not only did she do a great job…read morebut was very quick.

Received a couple haircuts from Travis and they were okay, but the last one my sides still had…read morevisible lines where he failed to blend. I was very disappointed in my haircut and prices were raised the same day! Moved on to another local barbershop in Mount Joy and have been pleased ever since. Would not recommend.

Called the same day and he (Travis, I believe) got me in. Nice fella, chatty but not obtrusive…read more Gave a quick clean cut and left looking top notch. Really knew his way around the barber chair. It's a new school barber shop without the hipster feel. Very tidy, no attitude, good prices. I'll be back for sure.

I visited the barber shop because we were staying with relatives for an extended stay in…read moreLandsville. My son needed a hair cut and I was worried about taking him to an adult barber shop because he normally goes to a kids shop with all the kid stuff like car chair and cartoons on tv but his Barber Jeff Clements was amazing. He did a great job on my sons hair and he really took his time to make my son feel comfortable without all the kid stuff he normally needs to stay calm and he took the time to make the cut nice. We would def go back next time we are in the area. Seriously, I don't normally write reviews but Jeff was just so kind and did such a great job I felt I needed to put it out there.

I have 3 boys that I bring here and cut my hair as well. All 3 hair stylist take their time in…read morecutting my boys and my hair. $12 for adults and $10 for kids. Hey can get busy so expect about 30 minute wait on the weekends.

Love this place ...I drive truck and it's hard to schedule an appointment....Kristen and her team…read morebend over backwards to slip me in ...Highly recommend coming here .

I went there for my first time. Was referred by a professional male colleague. I got a color and…read morecut, top brown, bottom blondish-brown. I was a think of red, I.e. A small dime size amount in the brown mixture. The top was supposed to go to my chin. The top is dark maroon and 1-2inches from my scalp. it was $346 dollars. Obscene amount of money. I looked at my flights to my friends house in Oklahoma, I could ha e flown there, got the same thing for $90 and came back. Just frustrated for not being that happy with it and it costing me $346...