Jennifer is the best waxer! Literally she gets every hair. And she's so sweet!…read more The place is always so nice and clean, and love that the wax beds are heated. They wax using a wet method, rather than your skin being dry - but as a girl with sensitive skin, that's so much better for my skin! Definitely recommend coming here!!

I'll preface this by saying that I was indeed running about 7 minutes late for my appointment. But…read moreI could tell Lucia was ready to get off the phone with me and be done with her day (I'm certain I was the last appointment and she couldn't be bothered to accommodate me). First, the person I ALWAYS see is Kailah and I was never informed she wasn't available for my appointment and someone else would take me (surprise - it was supposed to be Lucia, who answered the phone thinking I didn't catch her name). Lucia proceeded to tell me I could still come in and see if I could be taken and I told her I'm at the light, she said I could cancel, so I said, "I'm literally at the light but if you say you can't then I'll cancel." So she said "ok I'll cancel thanks bye" then hung up. Ummmmm ... I need to make another appointment HELLLOOOO???? Nikki owns most of the Radiants in the Bay Area and this isn't the first time I've had a horrible experience with someone over the phone. I stopped going to the Walnut Creek location for this exact reason. Mariana was another person I'd go to, but apparently she's left. Once Kailah is gone, I'm never returning. There's a reason there's high turn ... likey due to poor management and customer service.

I've been coming here for over a year, and this is my first time leaving a review…read more Meghan is my favorite waxer. She's not only friendly but also incredibly efficient and professional. She always makes the experience quick and comfortable. Kehlani is the sweetest waxer I've ever met. She makes every visit feel so welcoming and friendly. Hands down, this is the best waxing place in the East Bay because of these hardworking ladies. I'll definitely keep coming back and using their services!

Ariana is the absolute sweetest! She's so funny, easy to talk to, and always makes me feel…read morecomfortable during my appointments. I genuinely look forward to seeing her every time because I know we're going to have a good time, catch up, and share a little gossip lol! She makes what could be an awkward appointment feel so easy and comfortable, and I always leave happy. If you're looking for a wax specialist who is welcoming, personable, and makes you feel like you're catching up with a friend, I highly recommend booking with Ariana! She's the best!

Tiffani is exceptional! She is incredibly skilled, detail-oriented, and thorough in her work. I…read morealways feel confident knowing I'm in such capable hands. Beyond her expertise, Tiffani has a wonderful bubbly personality that makes every appointment a pleasant experience. She is warm, professional, and genuinely makes her clients feel comfortable and cared for. I highly recommend Tiffani to anyone looking for outstanding service and excellent results. She truly goes above and beyond!

* Review is on the worker by the name of CARMA*…read more After many years away, I was excited to return to European Wax Center, especially since I had visited back when they first opened. Unfortunately, my experience this time was far from what I expected, and it left me very disappointed. I came in looking forward to getting my underarms waxed, and my mother accompanied me. In the past, other European Wax Center locations have allowed her to sit quietly in the corner of the room while I received my service. When I asked the employee, Carma, if my mother could come in with me, she immediately said no in a way that came across as rude and unwelcoming. I understand that there may be policies regarding guests, but the way the situation was handled made a poor first impression. Once I was in the room, the atmosphere felt awkward, and I did not feel comfortable. Despite this, I decided to go through with the service. Unfortunately, the experience only got worse. Carma burned me twice on my left underarm with the hot wax, which was extremely concerning and unacceptable. On top of that, the waxing itself was poorly done. When I got home, I noticed that there were still numerous hairs left behind, making me question the quality of the service I had just paid for. I find it disappointing that an experience I had been looking forward to turned out this way. Customers should feel welcomed, respected, and comfortable during their appointments, and they should be able to trust that the service is being performed properly and safely. This experience has honestly made me hesitant to return. It is unfortunate because I had positive experiences with European Wax Center in the past, but this visit did not reflect the level of professionalism or quality I expected from the company. I hope management takes this feedback seriously, addresses the concerns regarding customer service and waxing technique, and ensures that future clients have a much better experience. On another note the receptionist was amazing.

Just had my first visit to Wax Parlor's NEW LOCATION at 1946B Mount Diablo Boulevard, Walnut Creek…read morestill near downtown in the same parking lot as Color Me Mine. They're just up the street from where they used to be located. They have an adorable new studio that is so much easier to find parking at now. I have been following these ladies from each of their locations since they started up, and their quality and customer service are always outstanding. They are so nice and fun to be around, and now their new location is an added bonus!!

I've been here twice for a Brazilian, and while there are definitely some positives, my overall…read moreexperience hasn't quite met my expectations. The space is really beautiful and welcoming, and the staff are kind--I appreciated being greeted right when I walked in. That said, both times I've visited, I did end up waiting a bit past my appointment time, which was a little frustrating. The services themselves felt a bit rushed, and I didn't get the same level of attention to detail I've experienced at other places. I also noticed that the wax residue wasn't fully cleaned off afterward, which I personally prefer as part of the service. Lastly, there were a few areas that felt slightly incomplete, so I didn't leave feeling 100% satisfied with the results. Because of these issues, I don't think I'll be returning.

Love everything about this shop. I booked my appointment with Jessie before I left the parking lot…read moreafter a substandard appointment at a different establishment. She is awesome and I'm happy to say I found my new sugaring location. Pros: Jessie has a wonderful personality. She is a perfectionist and I love the shape of my brows. This shop is lovely and warm Parking is easy and (free) at the location in Pleasant Hill Cons: None

Jessie is amazing! I decided to try sugar waxing for the first time and i was hooked! She explained…read moreeverything to me and was just so gentle. She is great to talk to and i love how much of a perfectionist she is. Her studio is clean and easy to find with great parking.

I have thick nose hair...I mean REALLY thick nose hair and bushy eyebrows. I had never considered…read morewaxing let alone sugaring because I'm a guy. Making the appointment was easy and I got a text confirmation and reminder (which is important) The business is located in Palos Verdes mall inside Beauty Lounge. Kelli took me to her workspace which was clean and peaceful. I explained that I had never done waxing and was relying on nose hair trimmers and my barber to do my eyebrows. I was nervous one about the pain and second ending up looking feminine. Kelli was kind patient and professional, she explained step by step what she would be doing and it really calmed me down and I never felt rushed. This made a huge difference in my first experience. We ended up doing wax for my nostrils and septum and sugaring paste (Which she told me is all natural and locally made), for my eyebrows. The results were fantastic I left looking cleaner and well rested. If you care about your appearance, and you're like I was, uncertain about facial waxing, you owe it to yourself to try Body Sugaring by Kelli. I'm hooked!

This is a very very late review and a pop up on this made remember how much I enjoyed her waxing…read moreservices. Its been almost 2-3 years since my last visit (2020 )- only because I moved and decided to do laser hair removal (which was totally worth it!). Kelli was very professional and meticulous. Pre- laser, sugaring was my jam- less irritation and smooth AF!

I came in for a brow waxing, and I couldn't be happier with the results! It had been years since I…read morelast had my brows waxed, and I was amazed by the difference it makes. . I also have to mention that Megan's space was clean and tidy. To me this shows that she takes pride in her work and business. If you're looking for a skilled and talented brow waxing professional, I highly recommend Megan at Prickly Peach. Her expertise, attention to detail, and clean space make for an exceptional experience.

Have been a long time client of Megan's over the years and she is LEGIT the only wax expert I'll…read morelet touch my big ass eyebrows. I always come in knowing I'm going to get the 5star treatment-- even when I think my eyebrows still look great, I go in and Megan somehow works her voodoo magic and makes them 100x better. Her vibe is kind, caring and thoughtful when it comes to what you want-- she has a knack for making you feel comfortable immediately, not much more to ask for! Thanks, Megan!! X's and O's!

I had a facial and brow wax with Brooke. She was very thorough and would check with me to make sure…read moreI was comfortable and happy with the outcome. Waxing the City is a very clean and comfortable environment and I would definitely recommend it and Brooke for a service!!

Alyssa understood my concern about getting burned by too hot of wax which had happened at other…read moresalons. I've had 3 appointments with Alyssa and she has been professional, caring, and delicate with my skin. I love the music vibe in the salon too! I plan to go to Waxing the City exclusively for waxing services.

This place is cute and beautiful. Alexa is very professional and listens to what you want done…read more She does a amazing job! I would recommend to others.

Simply put - the best. I've been going to Alexa for waxing for years now, and am always 100%…read moresatisfied. I moved from SF back to the East Bay and needed to find my new wax gal, so started off by going to the European Wax Center. My first appointment was scheduled with Alexa, and my brows came out perfect. As she's grown throughout her esthetician career, I've been a loyal follower, and am so excited that she has her own business now! My skin is VERY sensitive, but has never had any irritation problems after my wax appointments with her. Love that she uses new sticks for each dip into the wax pot -- I'm super grossed out by places that double dip. She's the perfect go-to for brows, bikini, lip, etc. If I could give a bonus star for professionalism and organization, I would! You'll never show up to an appointment where she forgets or double books. You'll also get a reminder a few days before your appointment in case you need to reschedule. Thanks for making my brows on fleek, Alexa!

I had such a great experience here, especially with Tina. She made the whole appointment feel…read morecomfortable and was really easy to talk to--it honestly felt like chatting with a longtime friend. I'm not new to sugaring, but I've always dealt with anxiety going into wax appointments because of how painful my past experiences have been. But with Tina, I felt almost no pain at all, which completely changed the experience for me. I'm grateful I found her because I no longer feel anxious about getting waxed. Thank you Tina!!

Amazing experience!! The space is a vibe, the people are a vibe. All the way from the desk to…read morereceiving the service. Everyone so sweet and accommodating. It was my first time getting sugared and they were so nurturing and down to earth. Nailea took care of my partner and I with care and informed us the benefits of sugaring. She was very patient with my initial hesitation towards sugaring. Once you sugar you never do anything else. The BEST!