I'm appalled by the experience we just had in the Victoria mall Hallmark store. The clerk, Darlene, was having a loud and hateful conversation with a customer when we entered the store. She continued to have that conversation the entire time we shopped (maybe 10 minutes), during which time she cussed out loud and said very hateful things about transgender people. She called them names and said things I won't repeat. I contacted corporate about this incident. Isn't Hallmark supposed to be a Christian/family friendly store? Darlene's behavior was anything but that. If we had had our children with us we would have walked out immediately. That was disgusting. She can have her bigoted opinions but she has no business spewing them loudly in public, especially to a customer while other customers were in the store.
We won't be shopping at this location again. That was gross. read more