I cannot recommend using this rental company. Save yourself the time, stress, and frustration and rent elsewhere.
During my time as a tenant, I dealt with a mouse problem for nearly three years. Management sent a pest control company out once, and the technician specifically identified gaps and unfinished areas around the flooring as entry points. They explained that the flooring and edges needed to be properly sealed and finished to prevent mice from getting in. Those repairs were never completed, and the problem continued.
I also had ongoing issues with my bathroom sink having little to no water pressure. Despite multiple conversations and requests from both myself and my mother, the issue was never properly resolved.
Communication and follow-through were constant frustrations. There was regularly staff available in the office, yet maintenance concerns and tenant issues still seemed to drag on for months or go unresolved entirely. Emails often went unanswered for long periods of time, and it felt like management was only responsive when it benefited them. Even basic things like making payments had to be done in person, making an already frustrating experience even more inconvenient.
For the amount of rent charged, I expected much better communication, maintenance, and accountability. After years of dealing with unresolved issues, I would not rent from this company again and cannot recommend them to others. read more