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Troutman Chair

1.0 (1 review)

Services - Troutman Chair

Carpenters

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16 years ago

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Guardian services

Guardian services

(6 reviews)

WARNING!! This person has taken our money we have paid in advance for house repair work and has not…read morereturned to do the job. After working with Steve for months it was not a good experience. He was consistently changing and uping the price of projects. Charging us for work we did not agree to, and making us pay in advance. He left our house with multiple projects not completed and has refused to come back. We have been begging him to return since November to come back and finish the work and he refuses. We have opened a dispute with our bank. We have much evidence of his shady character and most likely will get some of our money recuperated. I have all the pictures and texts from him that show his unprofessional manner, excuses, and refusal to return. I also have all the pictures of the unfinished work. I'm happy to share them if you reach out to me violetcharlotte01@gmail.com This guy is will take your money and run. Please be more careful than we knew to be! And be careful with any electrical work. He installed a light in our bedroom wrong and we had to have someone else redo his work.

If I could give Steve 6 stars, I would. My experience was amazing from start to finish. Very…read moreprofessional, punctual, friendly, and patient! I had cabinet pulls replaced and they look awesome! I value client service and he exceeded my expectations. I will absolutely rehire next time I need anything done! Thank you so much Steve!!

Jesus Was A Carpenter

Jesus Was A Carpenter

(1 review)

We bought a new house and I wanted an island to fill in the large space plus provide more storage…read moreand counter space. After I saw an island similar to what I wanted on JWAC's facebook page I contacted them and he (Daniel) was quick to reply. I explained what I was looking for and he said he could build it. I gave him measurements, and within an hour and a half I had a detailed drawing of my exact design/description along with a quote. So far, I was impressed. From the time I ordered it (April 20) to the delivery date (July 5), the date/time of when it would be started and then be delivered, changed 10 times. TEN. I can understand being behind a week or two, or even changing the date 2 or 3 times, but this was excessive. I was even told mine would be expedited (which he said he was doing for free), which it was not. My contract stated that construction would begin mid May and would take two weeks (told me in text) and also in text he told me from the point of hire it would be 4 weeks until delivery. When I booked him it was never mentioned that he had other pieces that would slow mine down. When he had not started on my island at all towards the end of June, I asked for a refund, which he would not do. He uses words like aim, possible, estimated, goal, likely, believe, planning, try, and hope which allows him to never give any clients a definite answer, therefor he can take as much time as he wants. Even though his work is custom and takes time, he should plan better and offer better customer service. The poor customer service takes away from the entire experience. If my contract had said delivery to be early June, then there would not have been a problem. Again, my island is GORGEOUS and I am VERY happy with it, but the customer service was very poor.

Troutman Chair - carpenters - Updated May 2026

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