Trotmans has changed hands since the two previous reviews,to it's detriment.I had the worst shopping experience I've ever had and will never set foot in that place again.The owner completely ignored my questions because he was fixated on my partner(whom he was convinced was about to rob him blind) When I became tired of his obnoxious behaviour I told him so and left.Then,his manner became aggressive to the point of raising his voice so bystanders would hear "I have CCTV! Anything that's been taken will be on camera!".O.K,my partner has looked tidier(he'd been up most of the night painting,hadn't shaved and was wearing scruffy decorating clothes)but so what!I took my custom to BuildBase up the road which was the polar oppisate.Im renovating a house and Trotmans has lost a fair amount of cash because of his disgusting attitude.There is no option to give 0 or minus stars.I begrudge even giving 1.Do not go there unless your shoes are well heeled and polished and your clothes are clean and crisply laundered-as nasty,snap judgements WILL be made.I returned to Buildbase the other day and they even remembered me from first visit-helpful,friendly and definitely loads cheaper with a wider variety of stock than dingey Trotmans.(who should probably put this sign by the door "dress code:NO TRAINERS ALLOWED"!)B.T.W-Trotmans didn't have the latch that I needed,Buildbase? Of course! read more