I tried ordering food and the worker kept messing with me. I told her the food I wanted and she kept ignoring me saying i can't hear you. I was hoping to just get my food and go to work. I had time, she apparently didn't care. I had one more worker so the same thing. The worst customer service I have ever had in my life. All over food? I love Tropical Smoothie but I don't FEEL SAFE ordering food. Sometimes I'll order it via uber eats or doordash -- and they still get it wrong. This is sad. Please be better people. I can't even get my favorite food read more

I've always loved tropical smoothie but today was just a sad experience. There was 3 people working while 2 were taking a break and watching the other struggle take 6 orders all by herself. She was asking for help and they were sitting there laughing and watching her struggle. I was even tempted to go help myself. Food may be good but the way coworkers treat each other infront of customers is important and that is NOT here. read more

Brunette woman with glasses at the register was very disrespectful and rude. Will not be back due to her attitude. Ridiculous.

excellent food and service, has got to be one of my my favorite places for lunch. Can't say enough good things about this place.

We ordered the hummus veggie wrap, Caribbean jerk chicken, and the kale/apple slaw and everything was smothered in sauce. We have eaten these items at several different locations across the U.S. and this stuck out was being overwhelmingly saucy and kind of sloppy. Even the slaw wasn't spared. Meh. read more

Nice cafe/lunch spot with cheap, healthy food options. The service is very nice and fast. The place was kept semi-clean. Recommend for a quick, balanced lunch. read more

Tropical Smoothie Cafe - CHICKEN BACON RANCH - Sandwiches Near Me - Fargo, North Dakota

I specifically asked for no blueberries in my bowl, and I asked for no tomatoes on my sandwich. I got blueberries in my bowl, and tomatoes on my sandwich. The same girl made both my things, and made them wrong. read more

Trying it for the first time. Tried a Strawberry Limeade, pretty good. Baja Chicken Wrap was to spicy for me but it wasnt their fault as my tastes have changed. Staff was very friendly and most accomodating. I will give it another try was i get my taste buds back. read more

Tropical Smoothie Cafe - Wasn't busy on a Sunday Evening with cold weather and all. - Sandwiches Near Me - Fargo, North Dakota

Rude workers.Yesterday my son who is 17, gave his order, the person taking our order laughingly said "I didn't understand a word he said". RUDE! He was crushed. He has cerebral palsy. I bit my tongue, and the other worker gave us our drinks, no words from her. Lost my busines! read more

Lady named Baraka was very unprofessional and spoke to her coworker in a condescending tone. Was very uncomfortable. Otherwise the smoothie was great. read more

My office ordered several items for delivery. They made mine wrong - I can't eat it as it's things I don't care for. I called back and spoke to the manager, who refused to redo my order and deliver it. Not trying to be a Karen, but it was their error, and all I was offered was them to remake the incorrect item (but I would have to go pick it up which defeats the purpose) or a coupon for a free smoothie (I don't like smoothies). Total lunch fail and now I have nothing to eat. Thanks, Tropical Smoothie Cafe, my office won't be ordering from you ever again and we used to several times a month. I would give you zero stars but that's not an option read more

I like that something healthy is in Fargo but thought what I ordered was just so so. I ordered the Thai chicken bowl (salad). It had some wilted old romaine which I didn't find appetizing so I stopped eating it about 3 bites in. Dressing and chicken were good. I also ordered a superfood smoothie that was green in color but tasted like watered down banana. Way too much ice. Also, they use styrofoam cups which are bad for the environment and puncture easily. I had to throw or 3/4 of my giant smoothie away because the cup holder in my car punctured the side of the cup. I will give it a try again for salads but definitely not a smoothie. The kale apple slaw was really good! Recommend ordering that as a side. read more

Tropical Smoothie Cafe - Sandwiches Near Me - Fargo, North Dakota

I stopped in tonight with my wife. We were immediately struck by how loud it was in there. There were only two people eating in there, likely because the music was soooo loud--I measured the intensity with an app on my phone and got an average of 90 dB with a peak of 95. We told the girl at the till that the music was too loud so we'd take our food to go. We ordered but couldn't hear her read it back to us, which we told her (again). We got our food home, opened it up and they had gotten the order wrong. Sigh. read more

The first time I went there, it smelled terrible. Decided to try it again and it smelled like burnt food and vomit. The teenagers that work there don't care about cleaning and the tables are filthy and crumbs all over the floor. There were flies everywhere from the overflowing trash. The trash outside was so full that things were flying in the wind. Absolutely disgusted and will NOT be back to this location. read more

The food and smoothies are good, but the staff is unprofessional. I came in and ordered a smoothie. The staff's friends were in skateboarding around the store with their dog..?? After ordering I sat and waited patiently. My smoothie never got made. 15 minutes later, after everyone else had gotten their orders, I went up to the counter and had to ask them to make the smoothie for me, at which point they all looked at me like I was crazy. read more

We stopped in for lunch the other day. Not a health nut but wanted something simple for lunch. I ordered the Jamaican Wrap. I'm from Arizona so I'm use to spicy foods. But for some reason I didn't think it would be spicy (living in Florida now so I don't expect spice much). Let me tell you - it was spicy! It was GREAT! I really enjoyed the flavored that it had. Service was fast and super friendly as well. Only reason they didn't get 5 stars is because they don't have any type of fountain drinks. I would have loved some iced tea even. That's healthy right? Anyways - great job on the flavor and keep it up! read more

I like the health choices they have. Came here on a holiday weekend. Staff was limited. Instead of balancing between order taking preparing food. They kept taking orders & made every one wait longer than needed!. 20 min for a smoothie! read more

Love love love this place! I have come ever since the beginning. I do have to say however, lately, it has taken longer than normal multiple times in a row. Also, the angry music really doesn't fit. Just looking out. read more

I love Tropical Smoothie, always have! The sunshine smoothie and Caesar chicken wrap are my go-to's! I don't think of it as a "low calorie" option obviously because it's not, tortillas, mayo, salad dressing, fruit, etc all have calories, sugars and carbs people! But the ingredients you are consuming are much healthier then a greasy fast food hamburger and fries :) read more

I ordered a smoothie with 2 of my friends, they got theirs within 10 minutes, but mine took 30 minutes after I had to ask if they had made mine. They made a comment about losing tickets and then gave me a smoothie that had been sitting on the counter, and it was not the one I ordered. Also, the customer service was terrible, none of the cashiers smiled or made eye contact. read more

So sorry to have to review so low. Great concept. Good tasting food. Good service. The problem is falsified nutrition info. For those who count calories & protein, they're shorting everyone on the chicken servings. With 3 ounces chicken (as stated) they won't get near the 42+ grams of protein they boast on nutrition info. (Yes, I counted the other ingredients, which brings it to low 30's. They need to add 40% MORE CHICKEN TO MEET THEIR STATED VALUES. Either the chain is screwing this up, or the local cafe? read more

Great place for smoothies; my go to breakfast place. Also want to give a shout out for great customer service! I have a broken car key and it fell when I picked up my smoothie. The guy that works there every morning came out and tried to help me find it. Thanks again, so relieved I finally found it and could get to work. Nice to know there's still some good samaritans left in this crazy world! read more

It's ok. The food is alright and the smoothies pretty good. Couple of things that kind of bother me is the customer service is a "roll the dice" kind of thing sometimes you get a nice one and sometimes. It does get busy but it shouldn't get so busy that they can't have someone one wipe the tables down and a quick sweep under the tables. Nothing like going out and having to wipe your own table down. Wish they had I broom I'd do they at our seating area. Idk maybe it's just me but ugh! Wiping down someone's mess when you pay about $10 is ridiculous. read more

Great place for a quick lunch or breakfast! They have some great wraps and smoothies that can't be beat!! I go with the detox smoothie or use splenda option and was able to win $500 in a weight loss competition without feeling starved. Very friendly staff, highly recommended!! read more

Amazing and healthy food and smoothies. My family always feels so great after eating and drinking healthy foods here.

Just ordered the carrabean jerk chicken bowl. Asked her when ordering if it was spicy or just spiced. She said it's mild. Lie. It burned my face off and I'm used to spicy. When I brought it back up after two bites she did n9t care and said it's jerk spices, it's spicy for a reason. No new order, no refund. Bad customer service!!!! Horrible attitude toward me. Never again read more

If there was an option of 0 stars I would do that. This store has the worst customer service ever. They act as if they are giving stuff for free. I would suggest people to stay away from this store. They ran out of veggie chicken after we ordered a sandwich and later they came and asked us to change our order. We chose a hummus wrap and quietly left later. This time we ordered omelet wrap and it had chicken so I went and asked them to change it to veggie chicken and the guy says it's our mistake and wont redo our order. So I reminded them of the last time when they did a mistake and we still took some thing else and did not make a deal. The guys says I should have told some thing that week only lol. In other words he meant we were good enough to ignore their error but they won't accommodate our request. He also falsely stated that he gave us a free voucher for their mistake. All in all the experience was quite terrible. I spoke to him telling this was a feedback and got to hear some rude things from the him. read more

If I could give this location negative stars, I would. For some reason I continue to go to this location regardless of how poor the service is every single time. I am always friendly to the staff, tip and I am still treated like garbage. Tonight was my last straw. My husband and I stopped for a late dinner while we were out. I knew they were closing in 20 minutes so I came up to the counter and asked if it was still okay to place a takeout order. I could see they were cleaning everything up. I was blatantly ignored and then asked sharply if I was ready to order. I offered to not order a smoothie (since everything was being put away) and she just snapped that it was fine. As I was handed my food, she continued to be rude. I will NEVER go here again. I will make sure no one else I know goes here, either. It doesn't take that much to be kind to your customers. read more